Ruby Tuesday

Very slow service, unfriendly hostess. Food took forever to come out. I sat near the front and saw the hostess telling people it would be a 15 min wait before she could seat them even though there were multiple tables open all around the restaurant. Hostess was not friendly, did not smile once, and acted like she didn’t have a care in the world. I wouldn’t expect is place to be in business a year from now. I noticed the manager was serving tables which seemed odd. There was definitely a shortage in employees. Our waitress was initially nice but when you’re hungry and it takes almost an hour to bring out the food, it doesn’t help the situation. The classic burger I ordered arrived plain, no mustard, ketchup, mayo, lettuce or tomato slice. Not what I was expecting as I hadn’t ordered a plain burger. It did not match the classic burger description on the website and when I told the waitress she got an angry look in her eye. The Manager should hold employees accountable for such pathetic service. Avoid this place like the plague.

Service was aweful. We came here for the biscuits which when we finally had to ask why we hadn’t gotten any, was told they were in the oven. Was then brought two hard cold ones with our food. Waitress filled our water once, she never filled again even after passing our table several times seeing our glasses were empty. Dropped off ticket, snatched up my plate I wasn’t done with, left for a few short minutes, then returned to grab ticket folder which we hadn’t even looked at yet. Still no water. We will never be returning to this Ruby Tuesdays.

Service was ok, not great. But ok.
The food was pretty bad, cold stiff fries, the Sliders were hit and miss… One was super salty one was about as flavorful as water, speaking of water. It was pretty hard to make one glass of water and last all dinner. Apparently there’s a shortage of tap water in this place.
The server took my lady’s plate before she was even finished. Thinking about it now. Service was not really that good.

Service was great ! But food was clearly microwaved and or reheated and No military discounts. Which he did apologize for which wasn’t a big deal but if one Ruby Tuesday does it then I think all should. Will be back but just maybe will order something else.

The service is good. Still don’t understand why I can’t get a Shirley Temple, but oh well.

When I wanted to avoid greasy food and look for fresh salad with great value, Ruby Tuesday offers the best option. My wife and I looked for Ruby in Savannah. We stopped by at this Ruby on the way to come back to hotel. My wife ordered Chicken sandwich combined with salad. I just ordered salad with broccoli soup. we really enjoyed a variety of vegetables, fruits, olive oil and others featured on the salad bar. this is an excellent combination, if you really want to eat a healthy dish before going to bed. Service was also excellent.

Poor service. Waitress took 10 minutes in between asking for an item, say napkins to return with them. Never once asked or initiated a drink refill (we all had water). Food adequate at best.
My advice, eat elsewhere.

Ruby Tuesdays is always a safe bet 4 dinner choice. We had the Bourbon Glazed Salmon w/​Grilled Zucchini and Speghetti Squash w/​a side of Maranara. Also Full Rack of Ribs. The ribs are fall off the bone tender finger licking AWESOME and a side of OMG Folks. Whew’Saw. Lol. The Garlic Cheese Biscuits are just plain Ooh Sinful. By the way the Salmon dinner was just over 400 Calories. GREAT. FOLKS I have quite a bit of places to bk track and leave reviews for that I have not. I have just been checking in. In case theres a place you’d like a review on that I have not yet reviewed But checked n2 ònly, just let me know. Later Y’all. FranknKimm

I’ve have eaten here a few times. Noisy families, with out of control children, making our meal unbearable comes to mind.
Service has always been nice. They hire very sweet people.
It’s the food. I won’t go back for a meal. Perhaps as a drinking hole only.
Today it was a Caesar’s Salad with Chicken. It was so salty I couldn’t eat it. Just not worth going anymore. I was told corporate regulates how to make each recipe for consistency. I think they must have made a misprint for the amount of salt they used. So sad.

Great food and appetizers. The pepper steak was done to perfection. The flatbread appetizer was delicious.

I’m always hesitant to write a negative review as I know how much they impact a restaurant. But tonight my experience was just terrible and I don’t think I’ll be returning to this location ever again.
Firstly, I’ve had multiple bad experiences at this location with the service but I’ve always been hopeful the next time I’ve visited, I never wanted to look down on the servers, I figured they were just having bad days and weren’t moving at a strong pace they usually would.
Tonight my mom and I ordered our dinner, which was promptly put in but our drinks were slacked on and weren’t filled that quickly but we brushed that aside.
The real issue we had was that we were charged for a table behind us, and this table had alcohol and appetizers and so on, so you can imagine the bill. We weren’t happy and the waiter understood that, he was incredibly nice about it and got the assistant manager for us, who was also incredibly sweet.
However; when we got to the GM, he was severely unprofessional in the way he approached us and handled the entire situation. He wasn’t taking us seriously, he didn’t apologize on behalf of the situation, and he over all just did. not. care. He didn’t offer any help, he didn’t offer to have our meal put «on the house» (which would be a slightly normal thing to do in this situation, or so I expect when something goes wrong in a restaurant.) He was clearly rushing us and didn’t look or seem like he wanted to help us at all.
In a nut shell, the food was good, the service just… terrible. I wouldn’t recommend this location to anyone, not with someone that unprofessional serving us that way.

Poor management, less than mediocre food. Should have been a sign when it was empty on a Saturday at lunch time.

If I could give zero stars I would. My family was lied to at the front door (said they had no crayons for the kids menus, as she closed a drawer full of them???) then the server in our section visited the table next to is FOUR times without acknowledging us once. After sitting there over 15 minutes we quietly left. I’m extremely disappointed because my family usually enjoys the Ruby Tuesday restaurants, but we will not visit this location ever again and will let others know as well.

Came here Sunday morning right when they opened so service was very good. Husband and I ordered the Pretzel burgers and as foodies we thought they were pretty decent. Very messy though. Staff was very chatty to each other and we thought that was kind of rude. But overall the 4 stars is pretty accurate.

Great start to my Sunday morning with my wife. My burger was very tasty I had the spicy jalapeño pretzel cheeseburger, It was very messy however haha atmosphere was pleasing and our food was delivered fast and fresh. The dessert was alright not to satisfying. I had the peanut butter crunch pie, to many textures and the salty sweet thing they had going on wasn’t to tasty. Overall I would give my visit a four star cus the dessert was also frozen. Anyone have a ice pick?

Friendly server. New items on the menu — tried the flat bread which was just okay. Salad person was a bit rude when I asked for jalapeño peppers but the server was nice to bring me some.
Would cheerfully eat at this Ruby Tuesday again.

The ribs are a go… also liked the rice pilaf and the grilled zucchini… clean comfy and our server has restored my faith in quality service… it’s been a long time since I’ve had service to brag about but Alexis B is great! Truly a satisfying dining experience all around.

I’ve been to Ruby Tuesday twice and enjoyed both experiences. The food is a little expensive but the portions are huge. They also serve unlimited garlic biscuits with each meal. Overall customer experience is good.

Very good salad bar!