4 Bewertungen zu U-Haul Moving & Storage of Savannah Ogeechee
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Linh P.
Rating des Ortes: 5 Savannah, GA
The service and friendliness at this U-Haul store was excellent! We had a snafu because the electricity was shut down. I guess with all the recent storms, the transformer for the block got fried. This meant the entire block of businesses was out of electricity! The staff was super apologetic. I had my car scheduled to get a tow hitch installed. Instead of just sending me away to reschedule, the mechanic took his time and looked up my work order on his phone(since the computers were down). He found my part and started working on it. Luckily for me, the power went back on and he was able to finish the job. I’m super grateful for a team that doesn’t just give up. Love this store!
Evan P.
Rating des Ortes: 5 Fort Stewart, GA
I scheduled a hitch installation at 8810 Abercorn Uhaul location. They got the year of my truck wrong and ordered the wrong hitch. After acting like it was my fault, they refunded my money and directed me to this Uhaul location. Not only did this location have the hitch I needed, but they certainly went above and beyond for their service. They discovered that my truck never had a jack, which was needed to remove the spare tire and install the hitch. One of the employees had the same truck at home, and drove to get the jack. They installed the hitch and did it rather quickly. Their employee could have said nothing, and I would have been out of luck. I truly appreciate how the staff here conducts themselves. They were professional and personal, I commend that.
Ana P.
Rating des Ortes: 1 Savannah, GA
In my top 5 of worst customer care experience! Went in for a hitch and hitch instillation on a Thursday, told by the general manager order placed for it all overnight express for Friday since I leave Monday. Never received it! Entire trip messed up because of the general manager’s lack of professionalism and failure to EVENPLACETHEORDERINTHEFIRSTPLACE! Will never go there again!
Becca P.
Rating des Ortes: 1 Great Kills, NY
It took them FIVE hours to install a hitch on my car after continuously telling me «30 more minutes» after the first 3 hours. And then charged me $ 65 without telling me for something and I’ve been on hold with customer service about. I’ve been on hold for 35 minutes after being disconnected twice. They were all playing around behind the cashier desk and no one had any idea what was going on with my car. Seriously, go somewhere else if you need a hitch or trailer.