FedEx Office Print & Ship Center

Came in on a Saturday morning to ship an item and was met by two employees a female named Marsha and a Gentleman whom I did not get a name for. Both welcomed me with a good morning and Marsha helped me out with selecting a box and the perfect shipping method for my package. She was very friendly and very helpful with my transaction. I want the management of this location to know what a great employee they have in Marsha. I will definitely be back to this location for any future shipping needs!

The staff here is awesome. There are always three + workers here so you never have to wait long in line. The staff is very friendly and helpful and chill. I go here all the time and its always a pleasure. Not sure why the reviews are so low! Haters gonna hate I guess

For the students in the area, if you are looking to get some paperback books rebound (spiral bound), this would be the place to go! It is super affordable at $ 5 per book, regardless of the size (double check with them before you hand them your books). However, the quality is either a hit or miss. They did a good job on two of my thicker textbooks but messed up on my smaller textbook (the cover is kind of off centered and the hole punching was a mess). Still, for the price, it was totally worth it.
There is a way more competent set of employees here than at the FedEx in White Plains. Unfortunately, they are still VERY slow, and may need to be prodded to complete your order. Make yourself known, or you will be waiting for hours before they even realize that they’d missed your order.

Went in for a last minute poster to be printed for my uncle’s funeral and they were so helpful. Richard assisted and even helped me cut the poster board I was going to mount the print on to scale. He didn’t have to do that but either way I was appreciative.
I wanted the mounted poster photo they offered but it would take one day and since I didn’t have that I just got them to print out a print for me.
Other customers seemed to have been assisted thoroughly by the employees. Maybe it wasn’t that busy and that’s why we got extra special attention, but either way it was very nice of them.

I’ve been there twice. The first time the staff apologized for the time it took. It wasn’t crowded. The second time I left without getting service. Everyone seemed upset. The guys in front of me turned and said «I’ve been here since 12:30». It was almost 1:30. More people walked out then got waited on. The staff didn’t seem too concerned. Truly avoid this place unless you have no other options. I ended up at The Copy Shop in White Plains for a print I needed — that was a great little place.

This is the worst FedEx office I have ever used (6 states).
We had to obtain a credit report (first time ever for me) at the request of a potential landlord. Our hotel does not have a business center.
After two very long hours on their system we found the printer was not working and we could not obtain the complete report. (Obtained just 2 of the 13 pages). William came over and when we calmly explained our printing problems and showed him the 7 copies of just one sheet he POUNDED his fist angrily into a table and WALKED AWAY in anger !!! And left us totally, ignoring us and proceeded to wait on other customers. Incredible !
We then asked him to ask his manager if we could get a partial refund (bill was over $ 40) since because of their printer problems (discovered after he had
tried to fix them) we had logged off the free-​one-​copy site, and could no longer log in to get the rest of the missing pages.
I am 64, Japanese American and very polite his reaction was shocking and totally uncalled for by our normal request for assistance w printer problems.
After a long discussion his manager finally agreed to give us a partial refund.
I will never return Work spaces are very cramped tight. Work surfaces are not clean but sticky.

I went to pick up a package at 7 am. The store was closed. I saw on the website the store hours and they claim to open from 7 am to 11 pm. I left around 730 am and no sign of any employee. If they dont open at the time they show @website, just change the schedule. What a waste of time

The staff is unpleasant, they ignore you as you come into the store and are not friendly about answering questions. I ship FedEx Ground all the time usually schedule pick up but needed to get a package out that day.
I use standard U-​line brown shipping bags for shipping and they REFUSED my package.
They said that EVERYTHING NEEDS TO BE IN A BOX OR MANILLA ENVELOPE, and that I needed to purchase and rewrap in order for them to except my prepaid packages.
They told me to drive to the next fedex office location if I did not want to rewrap my packages in a purchased box!!!

Don’t try shipping anything ground to Toronto, Canada — there’s a glitch in their software and it just can’t be done without an account.
I was in this store for 80 minutes and I’ll never go back!
I called the 800 number from the store and and they were helpful but when Matt went to transfer me to an account manager we were disconnected and I just walked out!
Nope, never again!