The Salon at Westchester

I’m usually satisfied with blow outs and even had color and cuts done here.
I started as a client when I bought a group on, I was hooked. Now I purchase afternoon «walk in for blow out» deals. I’ll continue going monthly.

My experience at the salon has always been amazing… I have been going to the salon for 15 plus years and Anna has always done a great job. I have always had great color & cuts by Anna always left that place Happy! Anna does amazing work & her management skills are always professional!!! :)

I went to The Salon for a sub straight treatment for my hair. The owner, Michelle, was great– she was extremely knowledgeable and could not have been friendlier. When I got there, she gave me a consultation to decide what treatment would be best for my hair, since every product reacts differently for different people. Since it was my first time at The Salon and a friend and loyal customer recommended that I go there, she even gave me a free hydrating treatment (originally $ 75) for my highlights so that the straightening treatment wouldn’t dry out my hair. She explained each step of the process and how each product would affect my hair. They were very accommodating and my hair looks amazing– it is soft and does not have a greasy film as I have had in the past after getting other Keratin treatments done. I will definitely be back!

Did a single process color and was great. Did a great job.
Luisa is so sweet and remembered me from quite a while ago. the staff is very nice and accommodating.
It is also a really convenient location.

Hi everyone I am the CANCER patient who went their back in February 19, you can stroll down and read the review I want to update you on what happen since the incident, I actually went to the PEOPLES COURT, the case was resolved there on t. v its was hard for me but I had to do it I couldn’t let her take my money and walk away and Michele thought she can take advantage of my sickness into my strength which I thank GOD I was strong during this cancer in my life. and I want to let those who read this I WON. and you can see this on PEOPLES
, the judge saw the whole truth. and I hope nobody get treated how I did, as a cancer person and treated bad and took advantage of me… i hope you take time and see me on the people’s court and u can search by CANCER PATIENT WIG… thank you… God bless

They refused to honor my groupon — avoid at all costs unless you like being ripped off!

LIARS AND SCAMMERS — BEWARE DO NOT GO HERE. My story is not as bad as the woman’s cancer story but shows what a bunch of THIEVES these people are. I hope people read this because they do not deserve an ounce of business
My teenage daughter wanted to dye her hair for her cousin’s Sweet 16. She was going to pay for it herself and to save her money, I purchased a Groupon for a single process hair color and blow dry. I figured it it worked out, she could continue going to this salon since it’s close to where we live. I was wrong.
First, there was initial confusion about the appointment. I had to call back twice because the system wasn’t working and after I booked the appointment, they called me back 30 minutes later because their system was wrong and the date was no longer available. Annoying but at least I was able to get her the appointment.
Here’s where it gets bad.
I sent my 16 year old to the appointment with her grandmother because I was at work. The woman (Michelle) told my daughter that the groupon that clearly stated «single process hair color, blow-​dry and style» was only for a root touch up and that if she wanted her whole head dyed, it would cost an extra $ 60. My daughter was very upset and embarrassed and she called me at the office to explain the situation.
I’m no dummy. I get my hair colored all the time with single process color and I know what it means. If you look up «single process hair color» online, it will say that it’s dying your entire head of hair 1 color. However, the scammer on the phone told me that the «single process» in «industry terms» really means that they will dye an inch of hair at the roots and if my daughter wanted her whole head done, she would have to pay an extra $ 60.
I could not believe that this woman had the audacity to lie to me and my daughter to get extra money. I wanted my daughter to walk out but she wanted her hair done for her cousin’s Sweet 16 and she was already upset so I sucked it up and allowed her to move forward.
I’m appalled and repulsed that this supposedly high end salon can stoop so low. They scammed my daughter out of the $ 50 for the invalid groupon, the additional dollars for the upgrade to dye all her hair over an INCH long and then my daughter also tipped the hairdresser because she didn’t know what to do. I’m disgusted and upset over how this establishment LIED and CHEATED and TOOK ADVANTAGE of a 16 year old.
I live in the area and was looking for a local salon for her but I’ll keep looking. Anything is better than this shark’s nest.

Ask for Luisa she is very friendly and a nice person i dont know if she does all the other kind of treatments but she did mine. I used a groupon for a conditioning treatment. My hair is definitely less frizzy now not as smooth like with keratin or other straighten treatments but I’m happy overall. «Its more expensive than other salons deals»

I had a Japanese straightening perm at this place about a year ago. When I left the salon, my hair was beautiful. But after a few days, I washed it. Same old hair. So I went back. They did a bit of a touch-​up on me, saying it could destroy my hair.
When I asked why the perm didn’t take, they told me it was probably because of my hormones. So I spent a big chunk of change, to end up with even worse, dry, coarse, frizzy hair.
Fast forward to this past weekend. I decided to give it another shot, and got the Japanese straightening perm at Salon OSH in Eastchester. It turned out beautifully. My hair is straight and soft. The woman who did most of the work did put some protein concoction on my hair at the start, saying it would help protect my hair.
I’m not exactly sure what the people at The Salon did wrong, but I will definitely never go back there again… at least for a Japanese straightening perm. I realize now that it’s very important to get a technician who really understands the process, and can customize it to each person’s hair needs.

I have been at this salon before but I vaguely remember it. I only sort of recalled the name. So I purchased a $ 19 blow out Groupon and gave them a call to make an appointment for this weekend. I am 7 months pregnant and need a blow out for professional pics I am taking with my fiancé. Unfortunately, I am in their system and according to their rules, the Groupons are for 1^st time customers only. This is the only salon that I know of that does this. That is so unfair. Why should I pay $ 45 for a blow dry? Anyway, I guess I forgot that I Have been there before since I am always purchasing Groupons like a maniac! They should have given me a chance though but there was absolutely no exception which I DO understand but at the same time, it is simply a blow dry not a huge service at all. I found another deal for a blow dry for $ 15 so I am happy about that and they are allowing me to come in tomorrow at 6:15pm even though they close at 7pm. The Salon at Westchester closes at 7pm tomorrow and they had no slots for a blow dry for me. I am excited now. Never again with this salon. Thanks for nothing. Might as well remove me from your system!!!

I was about to purchase a blow-​out package on Groupon but wanted to check the reviews first. Needless to say, will not be buying the groupon or going to this salon.
Ouch on all the terrible treatment.

I came to the Salon at Westchester only because I found a deal on Groupon for a blowout, so I figured I would give it a try. To keep it short and sweet, I arrived at 4 o’clock in the afternoon and did not leave until way after 5 o’clock. All I got was a wash and blow dry, it should not have taken more than half an hour. Probably will not return for any other services.

I go here to get my hair blown out. Everyone is very nice & they all do a really good job. I highly recommend.

By far the worst salon I have ever been to. I asked for 2 inches off my hair and she took 4 inches off! Also my hair is so uneven! I have different lengths everywhere. For me to get it fixed I would have to take another 3 inches off just to make it even! I am so upset and mad that I wasted my money! I could have given myself a better haircut!

I’ve been to The Salon twice, first was through a living social keratin treatment coupon. The keratin treatment I received was not the typical keratin treatment – it was a simple conditioner that washed out within 2 weeks. However the cut and color were good, so even though I was scammed with the keratin treatment I decided to return for a second color and cut. Big mistake. Michelle was my stylist, she’s one of those stylists that makes you feel bad about your hair… she literally told me my hair was «ratty» and wanted to cut off a huge amount of hair! I had to talk her down, and only have a few inches cut off. She did a mediocre job on my color, nothing special. She made the experience tense and unpleasant. Also, the salon is hugely overpriced for the service provided. Don’t go here! Shabby salon, rude stylists, mediocre work, and high prices!

Got a Living Social deal for Keratin Conditioning which I’ve had before. However their Keratin 5 step treatment is NOT like the other Keratin treatments I had. They did not use a flat iron on it. They put it on, sat me under a lamp for twenty minutes, rinse it out — I got a hair cut and a blow dry too. The cut was great but took her over 45 minutes for a simple cut — and then a blow dry. Place was shabby, chaotic and had poor traffic flow for customers and workers. People were borrowing stuff from one another all the time. Not very professional. I won’t go back. And, if I read a review like this one before I went, I wouldn’t go.

I went today for a cut and color and saw Michelle. She is really good– she is very strategic about how she does her highlights and she explained the different types of angles she used, and the impact it has on the hair. I wish I had taken before and after pictures because the hair came out AMAZING. She also gives a great cut. The blow out was very nice also– and I really enjoyed the extra sea mineral treatment they did during the shampooing.

I used to go here to get my hair layered by the owner of the salon, Michelle. She was lovely and I always got a great cut. I don’t know about pricing since my mother used to pay for it. I had waist length hair when i entered the salon because I had gotten a bad hair cut as a child so I hadn’t gone back to one in a while. She criticised me on my split ends during the consultation which turned me off originally but I needed a place to go to. I went back several times since I got a nice layered cut every 6 months.
It all went down hill when my mom agreed for me to get purple tips. We asked the salon if they had done unusual colourings before and they said they had on another woman. I wanted to do it in two parts to get it bleached first then dyed the next time. They didn’t want to so I was like alright I’ll come in early after school. They bleached by tips and I had asked for a few inches. They ended up doing more! I was upset by that at first. It took around 3 hrs to bleach it including putting me under heat in foils. They then dyed my hair and kept having problems mixing the colours. They finally got it then put it on my hair. It was pinkish red not purple! I was like I can’t see any purple in it at all and they were like oh its just the lighting. Michelle didn’t put the colour in either even though she was there to supervise. It was Yiyi who did it. We complained so they said we would be able to go back to get it redone since I had been sitting in the salon for over 6 hours. We came back and it still wasn’t right. It ended up being a blue and not a purple. They then said they didn’t know what was wrong since the woman who got the purple CHUNKS, usually liked it.
I started going there when I was a young teenager but I noticed they treated me differently from the other customers, I never got offered food, tea, coffee or cookies like they did to the other women in the salon. I would be lucky if I got a cup of water.

I had read the only review for this place and figured I’d check it out. I saw the 50% coupon online it said clearly «50% first time costumers!» It said nothing about printing it out all it said was first time costumers. So I went in and had to wait for 20 minutes (I made an appointment for 1:00 I got there at 1:05) Finally I was seated and was introduced to my hair stylist… She was a red head and she kept talking about being Italian, her husband and her daughter… I don’t mind when a hair stylist wants to chat but this went on and on! I told her I wanted highlights (obviously implying that I wanted it to match the rest of my head!!) so she went to work, it took about 2 hours… When we were done it looked good! This lady next to me asked if she could just get a medium brown coloring (she had blonde hair) before I left her hair was jet black, and she was very angry about it.
I went to pay and told the guy at the register that I was a first time costumer, he told me I needed to print out the coupon! I looked it up online right infront of him and it said NOTHING about printing it out… He said «We assume for the costumer to print it out…» I said can you print it out? (lol) obviously he said no and I was charged $ 230…
Some how when I walked outside my hair changed! It looked like I didn’t have ANYTHING done! I went home and everyone was like «Weren’t going to get your hair done?» I said Yes I did, but you can’t tell! Something about the lighting in the salon made my hair look like it was done! I can’t explain it… So I had my friend take pictures of my hair to prove that on the same day I had it done, it looked the same as before I went!
I called the salon back and told the guy at the register (who is VERY sassy and rude) that I was unhappy and I would like for the hair stylist to redo my hair… He said «Fine, but you will have to pay for it!» WHAT? If you are unhappy with your hair after the first few days of getting it done, almost ALL salons will redo it for free… After I had put up a fight, he put his manager on the phone and she said that she will do the TOP over for free… I was still mad but I went back anyway for them to fix it…
The lady (same hair stylist as before) did about 4 strands of my hair, still came out bad, I told all of them I would not be coming back and I write a review about it… So here it is.
I am not picky with salons, they do my highlights and I leave… ‘I’m always happy and I don’t care too much about prices… I’ve never written a review about any salon but this place actually made me go there… I do not recommend «The Salon» Trust me on this one

Ok, so I’m cheap about my hair. I usually get my cuts for free at Bumble and Bumble Model Project if I can, I cough up the proper dough every so often for a cut from Devachan. But with color, I’ve been so disappointed repeatedly that I just usually do my own. I have had my color done in some of the best salons in the city and have had some horrific results. Nobody seems to listen to me when I tell them that my hair pulls a lot of red. So they just go ahead and do their thing thinking that I’m wrong and don’t know my hair, and I always end up with really redish coppery roots.
So, instead of dealing with the usual mess of having them eff it up and then having to correct it, I usually just mix together some L’Oreal Preference Soft Black and Dark Ash Brown and call it good. But today I was feeling lazy and decided I’d look for something outside the city. I came across a place called The Salon in Scarsdale and found a coupon for 50% off your first service. And being a cheap-​ass, this was a deal I couldn’t pass up. I called and they had an appointment within the hour with Yiyi (pronounced Gigi).
The place is kind of small and has a really random design, it’s not the swank places I’m used to going in the city but I didn’t care as long as my color came out well. Gigi was great, she offered me some tea or coffee and got right to inspecting my hair. I told her I just wanted to touch up the roots and that my hair pulls red usually so she should use only ash tones. She didn’t try to argue with me like most colorists do. «Oh, I think that’s going to be too dark!» Nope, she just got to it and she even did my eyebrows too! That’s a major coop because typically they tell you they don’t do that because of liability if they blind you with dye or something. Anyway, my color turned out just the way I like it.
It was one of the only positive color experiences I’ve had at a salon AND it was half price! I highly recommend checking the place out if you’re in need of a color or a cut. Saw some great cuts happening in the chairs next to me.