Ultimate Image

My stylist was so rude. I came in to fix my hair not to be insulted multiple times.
Will not be coming here again

This place was excellent. I came in and the receptionist, Bianca, was very friendly. She asked if I wanted coffee etc. I came with a Groupon and it was accepted happily. I had a treatment that was well executed and got a fantastic haircut and blow dry by Franca. I showed her a picture and she really gave me the same haircut as the picture. Can’t figure out the two negative reviews. They don’t know what they are missing!

They place has a tony address but that’s where it ends. Staff is ok– don’t really want to be here, not welcoming, engaging. Cuts/​blow drys mediocre at best.
If I didn’t have a groupon I wouldn’t set foot in this place. I definitely won’t be back.

First of all, let’s address the frosty reception of the owner/​manager. She ignores you upon arrival then finally acknowledges you with a dirty look.
Your appointment time isn’t honored. You wait almost 45 minutes for your stylist. Meanwhile, there is a time limit on the meter. Tick tock.
You explain to the stylist that you do not want flat hair and that your hair doesn’t do well with excessive heat styling. You also explain that you want a side swept look for the front. She doesn’t listen to you and she needs to touch up your cut afterwards. She also blow dries the crap out of your hair making you look like a wet dog.
Your hair is so flat that you immediately spray dry shampoo in the roots as soon as you get into the car, then mist it with your facial spray just to get SOME body into it. Upon leaving your parking spot and putting your wipers on, are two parking tickets.
So now I have parking tickets, flat hair, and aggravation… ALSO LATE FOR WORK! NEVER AGAIN. AND I MEAN NEVER.