Americlean Carpet and Air Duct Cleaning

Bait and Switch… Okay I know, I know, No one can show up and clean your carpet for 4.95 a room… I knew that was to good to be true but I figured that with the 15.00 travel fee the most I could hope for, at that price, was the technician to drag the machine around with water… if I wanted soap and scotch guard it would be twice as much… well I was wrong for them to drag the machine around with water was twice as much the original quote, which was just a lie. I had 3 rooms, stairs and a hallway the quote was 360.00. Just so you know, that quote was for the soap, spot treatment and scotch guard. That price might not be bad but I didn’t want to give my money to a criminal business.
My fault because I hired a criminal and hoped it wouldn’t be too bad… it was awful… it took him an hour to set up and get me the quote… I gave him the travel fee and asked him to leave several times. He then called his boss to negotiate a price, which told me to calm down, I was being hysterical (I might have been a little) …it’s worse than buying a used car… I then informed his boss that I needed the technician to leave my home or I was calling the police… it was ugly and my carpet is still dirty… I am sorry I didn’t Unilocal this company first.

Bait and switch, attitude, and left our house a mess!
They were supposed to do a steam clean of our love seat and sofa for $ 85. When the guy got to our house he wrote up a contract costing $ 325. Then when I told him I only wanted to pay the $ 85, he had to clear it with his boss and gave me attitude.
After he was done, he left the floor and wet and dirty.
Do not use!

Description: I contacted this company after seeing an ad in the paper indicating that they would come out and steam clean… (More) I contacted this company after seeing an ad in the paper indicating that they would come out and steam clean and deodorize a 2 room minimum for $ 4.95 per room. When the «technician» came out, he quoted an original price of $ 80. I asked him about the ad and he became loud and upset asking «who thinks they can get something cleaned for $ 4.95?» He continued yelling and saying the we didn’t read the ad. I showed him the ad and what it said and asked him to perform the service. As I wached him, he unhooked the machine and was showing me how it would work if I paid for more services. I asked him to tell me the price difference and he got upset again calling me cheap. I called the company and explained that there was a technician that was rude and unprofessional. Corrine/​a told me about the product and said that it was indeed $ 4.95. I watched the technician go over parts of the floor (not the entire floor) and I called her back. I told her that I would not sign the work order because I was not satisfied with the technician or the service. I told her that I was considering not paying him at all, and I was uncomfortable with all his yelling. He had not yet done the second room. She told me that I did not have to sign and to call back on Tuesday after the holiday and they would send someone else out. I told her ok and I paid him and he left without doing the second room. I had my mother call back and Corrine/​a told her that I did not agree to the preconditioning and they would not come back out. I called and she was not there, I asked for a manager and was connected with Tim. I told him what had happened and that I had spoken to Corrine/​a and she said that they would come back out. He told me that she would not say that and why did I pay him if I wasn’t happy. I told him that she did say it and I was satisfied that they would come back out so I paid. He said that that didn’t make sense and proceeded to call me a liar. I protested and he continued yelling and called me a bitch saying that he knew what happened and I refused the extra service. He kept saying that the tech did clean the carpet and they weren’t coming back out because I was lying and he could tell. I asked to speak to another manager and he refused. I asked to speak to the owner who he said was John Miller. He said he’d leave him a message and if he felt like calling me back he would.

After reading reviews on Americlean, I was rather shocked to see how well our carpet cleaning went. Our technician’s name was Michael C i would suggest you ask for him, he didn’t push us into buying anything that we didn’t want to and he was an honest guy. Michael told us where we needed pre-​treatment and where we didn’t. Many other companies charge for large area pre-​treatments even if it is not needed.
I concerned about getting scammed by this company as many people had stated on Unilocal.However, after reading the flier that we used to to call them with I noticed that they list terms and conditions for a carpet cleaning, these terms and conditions stated that pricing would change based on the condition of the carpet. upon reading these conditions I wasn’t too shocked when he told me that the cleaning would cost more than what was adverstised. Even with the increase in price Americlean was nearly half of what other companies had quoted us.
I have to say I can not be more pleased at how our carpet looks. It is bright white and vibrant again.