Papa John’s Pizza

I ordered pizza here today and I am giving it two stars because the woman working the front counter was rude never said thank you it seemed like I was a bother to her day
As I sat and waited for the pizza to be ready she slammed stuff around and talked about almost every customer after they left
A lady ordered bread sticks and she was so condescending to her
When she left she told the other staff how stupid she was
When I went to order the pizza I asked if they had any specials and she points over her head to the menu board and says and I quote «That’s what we have» WOW!
I won’t be back
She was one of two women working there today and the white one

Love the pizza here! Delivery is always quick and my order is always correct. Would be 5 stars except the garlic knots I decided to try today had WAYYYY too much pepper in them for me to enjoy them.

I ordered $ 35 worth of pizza online and they changed my bank 5xs!!! You Better return my money you thieves!!! Don’t order from this location!

Long story short, horrible customer service all around. From the girl who answered the phone to the manager I spoke too after her. The tone, the way I was spoken too. And this isn’t the first time this has happened either. Luckily I love the pizza. And it’s 2 mins from my house.
AND I didn’t even get the extra garlic sauce I ordered AND paid for.
I would give the pizza 5 though. But ONLY for the pizza.
Bad customer service will make you lose customers… Hopefully this isn’t a reoccurring thing.

Decent deals.

My review is in two parts, so here we go. This was on Valentine’s Day 2015
When I first called, I spoke with a man that put me on hold to see if they could deliver to the address I had wanted. I waited for quite a while before having to hang up. I called back and spoke to a woman who put my order in no problem and told me it would be there within the hour. I figured as such considering it was a holiday. I had forgotten to mention whom the pizza was for (was having it delivered to a friend at her work), so I called back to let them know. I was hung up on twice, put on hold twice and then told that, even though the order went through and was paid for, that they didn’t deliver to the place I wanted it to go. So I said screw it and thought I’d take care of it tomorrow. So I was extremely unhappy with the services of papa john it’s self.
That was until the delivery driver had called me and said the pizza was on its way! He even called another time to make sure he had the correct place and waited until my friend was able to leave work and grab the pizza from him. He was such a gentleman and was super kind. His name was Ilyia and I can’t thank him enough for getting my friends valentines heart shaped pizza to her.

Sometimes you just have one of those days… you know, the «screw it let’s get a pizza» kind of days.
I hate giving bad reviews unless it’s absolutely necessary.
For this occasion, Papa John’s had a buy one get one free and we had a full house… so why not? Sometimes when pizza chains offer this good of a deal, you need to think of the possibility that somethings are too good to be true. Papa John’s fit in this category.
We ordered a garden pizza and a sausage pizza. The crust was chewy and came with a foul smelling garlic sauce.
My mom said it was comparable to pizza from a vending machine, while my dad said eating white bread with ketchup would have been better.
Everyone else said it was fine, but not the best.
At least the order came out right and at the quoted time… and the ingredients were fresh. I guess you get what you pay for!

Worst Service Ever!!! Three times in a row, I ordered pizza. Each time, they told me that it would be ready in 15 minutes. Each time I walked in and asked how long it would be and they told me another 5 minutes. Each time, they put the pizza in the oven after I had been waiting for 15 minutes. The last time that I ordered and will ever order from them, I told them about this and asked them to confirm that it would really be ready in 15 minutes. Sure enough, when I got there 20 minutes later, the pizza was not in the oven! This place is a joke! Don’t ever go there! I have never had a consistently bad experience from a chain like I have with Papa John’s on Schaumburg Road in my life!

After an awful experience with another pizza delivery company and being at home sick, I decide to order a pizza and, what the heck, an apple pie. My order was placed with a 30 – 40 minute wait. After waiting for about 25 minutes, I decide to call to see how things are going. The manager politely tells me that they are «a little backed up,» but my order is on its way, in about 5 minutes. Fine. Less than 5 minutes later, I answer the door to the delivery driver. He is very helpful, delivers my pizza with a smile, and a thank you. I really needed that little act of kindness during my sick day.
Thank you, Papa John’s! Always love your garlic butter!

Oh Papa John’s…I really don’t even know where to start!
My husband had been craving Papa John’s for, like, EVER. I would always pick one of his other presented options because I had a PJ overdose when I was younger – it was the only pizza place by us in our old house, and so we had it all the time. I have honestly avoided it since then.
But my husband caught me at a weak moment, and I obliged. We got it for pickup at 5:45 on a Friday. I used their online couponing system and got three medium pizzas (up to three toppings each) and a apple cinnamon dessert pizza for an additional $ 3. Our total came to $ 27 and some change. Not too bad.
So we ordered a plain cheese for the kids, a banana pepper pizza, and a bacon-​sausage-​pepperoni pizza (as well as the aforementioned dessert pizza).
When my husband came home, all of the apples from the dessert pizza had slid over to the other side of the pizza, so there were they huge «naked» squares. See picture for details.
The banana pepper and the cheese pizzas looked ok, but the meat pizza was actually sitting ON TOP of one of the garlic sauces they include with the pizza. Nice, guys, thanks.
So the pizzas were just OK tasting at BEST. Plus, we only live two minutes from the restaurant on a heavy-​traffic day, and the pizzas were really cold by the time they got to us. They needed to be reheated.
I was not impressed at all, and I don’t see myself returning anytime soon!

Restaurant Review
Oh garlic butter sauce why are you so delicious. Recently with the competition between the different pizza chains domino and pizza hut; prices for consumers are at the best levels ever. Papa john continues to run deals on the website with codes such as PEPSI50 which gave me 50% off a regular price large pizza which meant that I only had to pay 8ish for a large «the works». Service is super fast as well as pizza can be done between 15 to 25 minutes. The dough is unique lighter than pizza hut, hand tossed at the restaurant and the toppings here are plentiful as well. Also if you order online you can earn pizza points, once you have 25 you get a free pizza. Also did I mention how awesome the garlic dipping sauce is…
Pro– inexpensive, fast, fresh ingredients, garlic dipping sauce
Con– parking lot is small
Hidden deal– Check online for coupon codes before ordering, sign up for papa john reward to earn free pizza. Weekly deals through email as well.

They are liars. Papa Johns was advertising a deal over the radio where you would get one free pizza with the order of another L or XL pizza. I went over to their website to redeem the deal, and their homepage was advertising the fact that you could also get any large pizza for $ 10. Ok, so I entered the code for buy one get one free, and added two large pizzas, but they then said the order came to $ 18. Seeing as how that should be an error, I called to order, and got a new figure of $ 13 for two pizzas with the deal. What the heck? If they are advertising that one pizza is $ 10, and I can get one for free, I should only have to pay $ 10… I don’t care about the $ 3 here, but I am not going to give anyone any money when they lie to me.