Two Men and a Truck Schaumburg

I hired Two Men and a Truck based on past experiences. Recently I hired them to move furniture from one room to another. Unfortunately the movers rubbed the couch against the wall and which made a large mark on the wall which now needs to be repainted. I may use them again in the future, but will definitely request a different crew. One crew member offered to charge me a lower rate if I would hire them directly should I need them again.

We used two men and a truck for our move within the northwest suburbs. We actually had 3 men and a truck. Jose, Lucas and Monte were a great team of young, hardworking men!

Used Two Men and a Truck to move a few blocks in the same suburb. We purchased the additional insurance that they offered through another company.
Good idea since they broke our $ 1500 bed! The movers and managers at the office seemed willing to help us the day of our move (1^st). We were told that the movers would take photos and then an insurance adjuster would be by to take their own photos and file a claim.
However, it is now the 23^rd and we still have our broken bed waiting to be seen by the adjuster. They sent someone out and it turned out to be a furniture finisher… wait. what!!!
I saw the work order which was dated the 11^th and the emails which were dated on the 20^th that our situation was an emergency.
Vanessa, at the office, was our contact for the process and seemed willing to help us the day of, but definitely failed. I would NOT recommend them to anyone!
If your slogan is «Movers Who Care» …you might want to rethink that.

My son and his wife used Two Men and a Truck for their recent move to a new home. Once again they came through with flying colors!
My son under estimated the total size of his belongings when he ordered the move. When the truck arrived the crew could see that everything was not going to fit in the truck. They immediately called for another truck and in a very short period of time the second crew appeared with another truck to save the day.
The 4 guys doing the move were all very courteous and careful with his belongings. They went out of their way to make sure this was a very positive experience and their belongings arrived in good condition and in the right location in their new home.
I will definitely be using Two Men and a Truck for my next move!

This is the second time that I have used Two Men and a Truck. The first time was a great experience, no complaints. The second time left me upset and almost in tears. The movers were very nice and I got all of my belongings to my new apartment on time. The problem started when one of the movers (Peter) tried to reassemble my large office desk. After putting the desk together incorrectly, he attempted to do it again only to break one of the legs off of my desk. He attempted to fix the problem but the desk was truly damaged and couldn’t be fixed. He said that I should go back to the store where I bought the desk to see if I could get a replacement! He was very apologetic but I was very upset that he didn’t give me any follow up on how to get the desk repaired. I just moved and I work from my home office, I don’t have time to run around and get a desk repaired!
I have moved all over the country several times and I have used several moving companies. I don’t expect a moving company to be perfect but if they do screw up, I expect them to take ownership and try to fix the problem.

DO NOT LISTEN TO THE NEGATIVE REVIEWS. THESE GUYS ARE AMAZING.
My moving situation was a bit different and Samantha at the office handled it with great care and made sure I was taken care of. She was just amazing. As for my movers, Bobby, Jeff, and Lucas they were exceptional. I couldn’t have asked for a better team. They took great care of my furniture and personal items and made my move as stress free as they could. I would use Two Men and A Truck again and again.
Thank you for all your help guys you really did an amazing job.

I would never use this company.
We had them come it to give us a quote. Received contract from Patrick, who was very nice and helpful.
This morning I got a call from the company that they were canceling our move that was scheduled for this weekend!!!
Both managers I spoke with pretty much were like sorry. We have no men to move you.
Ridiculous! I would never hire them. Not sure how a huge company can just cancel on a family trying to move :(horrible!!!

I used this company again to move everything to a new condo. They moved everything with no damage, under time and under budget.

Reading these reviews only makes me angrier that my experience was so horrible. My experience with two men and a truck was nothing short of traumatizing. I usually use new city, but wanted to save on transportation costs from the city to the suburbs so called the Schaumburg office.
First, they charge $ 50 more than new city, but whatever. I figured they would do just as good of a job. Well, in sum, 4 guys showed up and started tossing everything in, not reinforcing any boxes that were weak, not wrapping anything. They didnt even give us the option! we figured it was a given. After they broke a candle and left the glass all over the floor for me to walk in and stick myself with, I finally asked if they could secure the items better. The crew leader said yes, they have blankets and Saran Wrap. They did nothing of the sort! I trusted them with my only antique — a tall mid-​century modern lamp. I should’ve known something was wrong when they realized they couldn’t fit a ton of things and left them… it was a huge truck and nothing was secured.
We arrive at the new house and wait. The crew takes a TWO HOUR lunch break.
Then comes the unpacking. The couch, not wrapped, was ripped on the back. All of the bags were ripped and clothes were falling out. The lamp had been tossed in unwrapped and unsecured. It was broken in three places.
It brought me, embarrassingly, to tears. The crew lead felt terrible, or at least acted it, and (wrongly) assured me they would pay for it to be fixed. When I told them it might be expensive since I needed to take it to a professional, he said it was ok.
He was so nice that I forgave the couch, the glass on the floor, the boxes/​bags, the 2-​hour lunch and my lamp and tipped them generously. We also gave them a tv stand and window unit air conditioner. They promised to make up for everything! I am such a huge sucker.
When I had not heard from two men about the multiple damage claims, I called and spoke with James. James said they would be me $ 1.50 for the lamp (.30 per pound). The team lead lied so I would tip them! After many back an forths, explaining how I had been horribly misinformed and cheated out of our generous tip, he still balked all responsibility. Now, a week later, I am stuck with a repair that I just found out will cost $ 150! No one, not even corporate, has agreed to compensate us, as we were promised.
Add the couch, the money for the truck we had to rent, and the emotional distress, I am horribly disgusted with this terrible business. $ 150 for an antique lamp is nothing. They could not care less about their clients.
Consider yourself warned.

Let me just tell you of my recent experience, My mom called to have them move a master bed room full of furniture. She used them before and was happy. I think they sent too many men and they were a little rough getting things out of doorways, but when she called again to book them she spoke to Mike. Mike and my brother emailed each other and then my Mom spoke to Mike twice there after. Come moving day I took off work by the way they did not show up! After several phone calls they did not book the appoinment because they did not get a credit card? I must say part of the blame was on our part, I guess but if you are in business of moving don’t you ask or follow up to lock in with a request to book the appoinment? They could not send anyone or help us for three days! I called advanced moving and they came out the next morning and were done in three hours. No more two men and a truck

Moving is no fun. Ever. Ever. Ever.
However, when you throw a professional moving company into the mix, it certainly makes the experience a bit less painful. Because Two Men & A Truck moved our stuff across town politely and efficiently, I have to give them due props.
Price wise, I found Two Men & A Truck to be considerably less that local competitors. The estimate was very close to the actual cost, especially when they smartly recommended we use three movers instead of two, which certainly cost more per hour, but three guys were able to pack and unpack our boxes with increased efficiency.
A word to the wise in regards to moving with a company such as this — be present. As in, be able to direct the guys who are moving your stuff. Even though your boxes are labeled, it’s best to make yourself available that day to keep an eye out and answer questions. Additionally, be aware that you may have some minor damages to crappy pressboard furniture pieces — and said items are not covered by the moving insurance.
Be nice to the folks moving your stuff, tip them out, buy them lunch. And then cringe at all the boxes you have to unpack.

Samantha was great to talk with friendly and very polite.
The truck was early but called to check if it was ok. T
hey were very fast quick and a pleasure to deal with Thank You for all the help.
A job well done.
Moved three huge heavy vending machines in a jiffy…

Ask for Mike & Mitch! Professional and fast, I’m happy with the excellent service!

We moved on a miserable, sleety day and these guys (Joe, Mark and Hayward) were wonderful. They wrapped all of my furniture and that kept it dry and protected. Joe explained every detail to me when they arrived and these three guys just flew from the truck to the house. They moved a couple things several times as I decided where it would go and did it with a smile and great attitude. Near the end it was snowing like mad and they were wiping drips up as they went.
It’s a shame if everybody doesn’t have a good experience like this. I would definitely use this company again.

Update. As I unpack the more angry I am getting at myself for asking my husband to use this company! Boxes clearly marked very fragile were obviously not cared for. I am coming across so many broken dishes, glasses etc!!! We have moved cross country and have not had so much damage!!! According to Jim (manager) they are not responsible for anything. No apologies. Just slamming the phone on us! Nice customer service and caring for your customers Jim!

Two Men and a Truck were great for completing our move. Our two movers were Q and Nick. They were very professional and courteous. They made sure furniture was properly wrapped in plastic for protection. They used an efficient system to carry and move multiple boxes and furniture for each trip up and down the elevators. We scheduled the move from one location to two new locations; Q and Nick loaded the truck efficiently to unload at each of the locations without any wasted effort. They worked at a steady pace and finished within the estimated time frame. Costs were close to the original pre-​move estimate. I would definitely use Two Men and a Truck again especially if Q and Nick are your movers!

My family was looking for new movers after seeing the service with our previous moving company just go downhill.
We went with Two Men and a Truck and wow!!! They were fast and even came in over two hundred below estimate! I scheduled them with only two weeks notice for a coveted Saturday morning moving time and got it. The appointment was at 9am and they showed up early and had us moved in to our new home three towns away by 1pm. From the customer service staff taking my appointment to the movers themselves they very curteous and made this move my easiet one yet.
If you get either Jesse, Armando or Larry on your move you lucked out. Those guys were extremely hardworking and put everything right were i wanted it and took extreme care with my furniture.

I had them move me from one apartment to another in the same building. They did a great job. Only took them around two hours. Their office was very helpful as well. Will not hesitate to use them again.