Aaron’s

I have never had such a bad experience in my life. I had rented an LG washer and dryer set, and waited 4 days for delivery, and then 3 days after receiving the machines; the dryer had stopped drying my clothes. I had called and spoke to Craig (the manager) and he said that he will have some techs come to check it out. So I waited 4 days for the techs to come, and they had told me that it was a ventilation problem with the dryer hose. So I went to home Depot and purchased a new dryer hose, and adjusted it to the dryer ;afterwards I had put a load in to test out, and of course, it didn’t dry my clothes. So I called to speak to Craig again, and he said that maybe I have an electrical problem, and that if my electricity was normal then he would order me a new dryer. So I had my landlord test the voltage of the dryer outlet, and there wasn’t any problems with the electricity. So I called Craig to let him him know that there wasn’t a problem with the electricity, and he said that I will get a replacement in a few days. So then in like 5 more days while my husband was home and I wasn’t; they had brought us a loaner dryer, and I was angry because I was told that I would be receiving a new dryer, and not a used loaner. The used loaner dryer wasn’t even worth the value of my rented dryer, and it was destroying our clothes. So when I went to make my next monthly payment, I had asked if I could get a discount for the inconvenience, and that’s when they said that that they would send me a new dryer, so then I waited two weeks for a new dryer, and they brought a dryer to my house, and had my husband sign some paperwork about the servicing of a dryer, and didn’t supply him a copy of what he signed, and guess what! The supposed new dryer isn’t drying my clothes. So I am highly upset, and no longer wish to conduct business with them. I still never got that discount and I received a big electric bill, and paid for non working machines.