McInnis Auto Service

Had a break line leak. Took it to the local dealer for eval due to them being very close, and the car dangerous to drive. They quoted all break lines needed replacement due to rupture, and it would cost over $ 1300. Since McInnis was my normal repair shop, I opted to have it towed from the dealership to them for a second opinion. End up just one break line needed repair. Cost was $ 189! Saved me over $ 1100. My entire family goes to them. Would never go elsewhere in Northwest Indiana. Worth the drive all the way from Hobart.

Took my Lexus here for a second opinion on servicing the heater controls. Lexus wanted over 800.00 to fix. McGinnis had my car in the shop for 15 minutes and fixed it for free and it’s working perfectly. You tell me, would you take your car to the dealer or here. I think that’s enough said. He has my business going forward.

This shop is one of the most trusted businesses of any kind that you will ever find. The owner Mike is very accessible and often works on the repair floor alongside his other mechanics. The pricing is fair, they don’t add on, and they stand behind their work. I recently had an issue there with an expensive repair (not their fault) that was well outside of the parts warranty. They came to me and asked how I wanted the problem to be fairly resolved and then followed through to make sure I was satisfied. Now that’s service you don’t find anywhere else in this day. A competent, and honest repair facility that will earn your loyalty. How rare is that?

Last night, I ran over a piece of a semi’s tire on ⁸⁰⁄₉₄ and came home to find a wire hanging under my car. My husband and I are not very car-​repair savvy so I decided to call in the morning. I called McInnis at 10am and they were able to get me in at 1pm on the same day! Before I came in, the man on the phone gave me a few suggestions to try to fix it at home. Those didn’t work so I was there at one. The same man from the phone immediately came out to my car with me to take a look. He went back in a few minutes later to get a flashlight and came back with another employee. They determined that the wire was from my exterior temperature gauge and fixed it right before my eyes in three minutes. They looked under my car and said that my car had no other damage from running over the tire. Then they turned around and told me to have a great day! I began following them in and said «What do I owe you?» They said not to worry about it. Who does that anymore? What a great place. Hopefully I won’t need to see them soon but if I do, I’m going there for sure.

Recently went to McInnis b/​c I had some rough idle with my car, took it in and got a call back the same day that everything was good to go and btw do I want my spark plugs changed (even though they do not need to be changed, the first red flag)?
They charged me $ 45 to clean the throttle body; on the way home I noticed that the engine was revving up over 3000 rpm so I took it back to McInnis. Hour or two later the mechanic tells me I need to replace the entire throttle body and quotes me $ 900 for the part!
So I go home and read up on the problem and everything I read on rough idle/​high idle/​check engine light points to dirty Idle Air Control Valve. I plug in the OBD code scanner and it tells me this: P0505, Idle Air Control System as the error.

Couldn’t agree more with everyone. Its hard to find a nice trustworthy mechanic but this place will definetly be gettin my business from now on. What a great place!

I cannot say enough about Mike McInnis and his staff at McInnis Auto Service. Honestly, I don’t even know where to begin.
So let’s see, I’ll start at the beginning…
My Mom and Dad borrowed my truck (’94 Ford Ranger — I miss her…) for a few trips to Menard’s or something. I don’t know, they never tell me what they need my truck for until I discover that they’d haul about 5x the recommended amount of load in the bed to save trips to the store. Whatever…
They noticed something «not quite right» with my truck, and Mike came over AFTER WORK (he’d already worked a full day and he didn’t live anywhere close to my folks) to my parent’s house just to look at my truck! He quickly diagnosed the problem and told them to have me bring it on by when I could and he’d take care of the problem (it was something minor like a squeak or something…) A+
I have never been overcharged, or turned away, or told that they were too busy to see me. If they happen to be busy, they give me a time that would be better, as long as it works out for me! How cool is that? A+
My Dad used to bring his car in all the time for routine oil changes, and he would purchase his own high mileage oil and ask them to put it in for him. And Mike would do it! Who do you know that would do something like that and charge you just the basic oil change price and not charge you because you didn’t use their oil? And I know it wasn’t just a courtesy towards my Dad, because when I took over driving the vehicle recently and I went to get the oil changed, they asked me if I had my own oil! They know… A+
I honestly can’t say enough about Mike and his staff, and here’s the clincher. This is why I will ALWAYS go to McInnis Auto for any and everything automotive…
My Dad was killed on 10÷15÷09. He was hit by a vehicle. Mike was unable to attend the visitation, but he made sure that two of his guys showed up to represent him and his shop. They wore fresh, clean, dark green McInnis Auto t-​shirts, and they came to the visitation at the funeral home.
Nowhere, ladies and gentlemen, will you find a more honest, straightforward mechanic on the face of this earth! I mean that!!!
I didn’t think I could ever tell enough people about McInnis Auto, but now that I have Unilocal… I’ve been meaning to add this review for a long time. It is well overdue, and like I’ve said… I cannot say enough good about McInnis Auto!