MyTableware.com

They are thieves. They do not answer the phone, they took down their website. They do not send what they promise and then they refuse to issue a credit. Hope they get what they deserve.

I had a mixed experience with this company. It took several weeks (4) for my order to ship even though the items were «in stock», and they did not respond to my email inquiry about the order, I had to call them. They were unapologetic and said I would get an email when it shipped.
When the order arrived, about 5 weeks from when I ordered, it was short one bowl and had a backorder notice saying the remaining bowl would ship in 4 to 10 days. I waited 3 weeks and emailed them. The email bounced back, so I called them. This time at least, the person was nice and said they were having supply problems with that company and didn’t know when they could get the bowl. They are no longer going to sell items from that supplier, and he offered a refund for the bowl and said I could place an order directly with the company (Jersey Pottery). The refund was prompt and I have ordered the bowl directly with the company.
So, if you want something fast and you expect good communication from a company, I can’t recommend them. I did eventually get most of my order from them, it arrived in good shape, and they refunded me quickly for the missing bowl after I called them. The price was also good, and shipping was cheap.
I would give them 2 ½ stars, if that were an option.

They are just about the worst company I’ve ever had dealings with. DO NOT order anything that comes from
.
We ordered 6 of these bowls and they took 6 weeks to arrive. When they did arrive, one was badly chipped (?!) and another was completely the wrong bowl. (!!!) I contacted them and sent them photos of the bowls, at which point they did send me a return label and I mailed the two bowls back.
Five weeks later, I received a package from them, but only ONE replacement bowl was inside. I contacted them again to see if they had made a mistake or if another bowl was
going to be on the way. They told me that they had ordered 2 bowls from the manufacturer, but one had arrived chipped (again?!) so they had sent one bowl on to me and were awaiting another bowl which they will then send to me – it would have been nice if they could have communicated that in the package, instead of me having to take time to call them.
The last bowl is going to take another 3 weeks at least at which point, it will be over 3 months since my initial order until I get all 6 bowls. (Hopefully!)
The bowls themselves are fine, but the ‘Wedgewood’ stamp on the bottom is not a dark black like my original set of china. It’s kind of a faded gray and almost looks counterfeit. I will trust that it’s not. Overall, the hassle I’ve gone through with this company has so not been worth it. Buy your Wedgewood bowls elsewhere.

Ordered item Dec 2013 and it arrived 2 months later broken. Asked for a replacement and it never happened. Will never order again from this company. Be smart… order from a well known retailer.

Phoned again today re my expected refund. Was told it would be credited in 24 – 28 hours — exactly what I was told over a week ago. This company is the worst.

Horrible service. They do not know when the order will ship, and it’s the holiday season!

Ordered a present for my family two months ago and was told three times it was shipping within the week. It finally was sent exactly 2 months after I ordered it and close to 2 months after my parents anniversary passed. They never communicated with me to what the delay was. After I wrote to them they wrote a short «sorry for the delay response. «Would never order from them again and suggest you steer clear. $ 5 seems cheap for shipping until you discover that you will be lucky if your item even ships.

This was by far the WORST online shopping experience I have ever had. In November, I ordered 4 items from mytableware as a Christmas gift for my mother-​in-​law. I received a confirmation email after placing the order, that said all 4 items were in stock and would ship within 1 – 10 business days. After 2 weeks, I had not received any shipping info from them, so I went online to check my account. «Not yet shipped».
On the 11^th business day (¹²⁄₁₂) I called customer service to find out why my items had not shipped. The rep said that some of the items were not in yet, but that they would all ship by the end of the week. When I told her about my concerns that it did not ship within the timeframe that I was promised, she had no answer and did not apologize. She said that she could ship the item that was in that day, so I asked her to do that.
They did not ship any items that day, nor did they ship anything by the end of the week.
On 12/​19, I called back. I was told that 2 of my items were on backorder and that I would not be getting them until February! When I asked why I was told that they were in stock and would ship within 10 business days when I ordered them, the rep had no answer, and again, no apology. Needless to say, I decided to cancel the order. (It’s been 48 hours, and I still haven’t gotten my money back either.) Now, it’s 4 days before Christmas and I have to go out shopping to find a new gift!
I WILL NEVER SHOP AT THIS WEBSITE AGAIN NOR WILL I RECOMMEND THAT ANYONE IN THEIR RIGHT MIND SHOP THERE EITHER. IT IS A SCAM!!! DON’T BE FOOLED!!!