Josh was our pool guy, he never communicated with us about what he did with the pool and then when he did talk he had a lengthy explanation or excuse about every circumstance. After the pool turned green I had the water tested at Leslie pool supply and there was zero chlorine in the water a mere day after he had come to see the pool. Upon confronting him about this he ended his service with us but did not tell us that he had done so for 2 months after. Very disappointing and a poorly run business.
Scottsdale A.
Rating des Ortes: 1 Scottsdale, AZ
Heck of nice guy and I think an overall good person. He knows pools and when he shows up, is worth having. Unfortunately the company is unable to hold an appointment, consistently has an excuse for missing commitments and overall is not all that reliable. The only time they were reliable was when our tech was out of town and another firm was covering for them. Something needs to change as they are spread too thin, are unreliable and in general are not a firm I would recommend to a friend.
Evan S.
Rating des Ortes: 1 Scottsdale, AZ
When I hired Arizona Pool Pros, Josh did work on my popup Polaris system. He incorrectly assembled the system he charged me several hundred dollars for which caused the gear assembly to go out again a few months later costing me another 225 dollars. Very disappointed in someone who has all certifications to make such a simple mistake costing me even more money. Considering the one thing I had him repair, he did wrong. I wouldn’t recommend him to anyone.