Avana McCormick Ranch

The Staff: Nancy, Lea and Grace are phenomenal. I moved here from out of state and they made my move as easy as pie. I had strict movers that charged if the truck was 100 feet or more from the front door and the Leasing team actually went out and measured the distance for me since I was still in Wisconsin. Maintenance crew were prompt and efficient. Area is great and close to everything I needed.
I would have given 5 stars but there is one thing the consumer needs to be aware of. I was very unhappy with the one day grace period on rent. On the third day you incurred late fees which has been unheard of nationwide since I’ve been a renter for 17 years. Everywhere I’ve lived I had at least a 3 day grace period and most of the time it’s 5. Ownership needs to revisit that because everyone’s pay cycle is different and flexibility is key.
Other than that this place is perfect.

Our move-​in exerience thus far has been amazing. It’s all about the customer service. The reason why 5 stars seemed adequate is because of the truly genuine customer service experience I’ve received throughout the past week. Over the phone from across the country, Nancy helped us find our home. The manager, Grace is overly helpful. It’s insane (in a good way). Leigha has also been incredibly kind and helpful. Maintenance has already gone above and beyond to make sure everything is addressed in a timely manor. Well done to whoever constructed this team. We are so happy to be here!

Still so happy to live here. Grace and Nancy are the very best .Any needed repairs are done so efficiently. Plenty of places to walk.

I’ve been here since 9÷21÷14. My first two months have been extremely quiet, people friendly, grounds well kept and bug free. My place is partially upgraded nicely and is fair for the price. I love the location-​Zipps Sports Grill, Grass Roots, Butters, Coffee joints, Chipotle, Jimmy Johns, an Indian Restaurant and TCBY. The Green Belt bike path will take you to Temp Town Lake. You rarely are on any roads with cars, so it’s safe. 4.5 miles to old town which you can bike the canal. If you are having fun in Old Town, it’s an $ 11 Über ride. I’m sure there are noisier places in the community, but my place is great so far. Thankfully not many smokers around me either. The last two places which I reviewed were hell on earth in comparison. Oh yeah, the few minor issues I’ve had were handled immediately.

I will say that the staff does a good job, the matinence crew is great which is why I gave it two stars instead of one. But these places are old, falling apart, decrepit, cheap, etc. They have tons of tennis courts, not enough parking spaces, and only one good pool with a 30% chance that the jacuzzi is hot. Our shower is so old its actually falling apart (the porcelain is chipping away) and the drain gets clogged all the time. The neighbors toilet runs and it sounds like its coming from our bathroom. The closet light (pull chain) came out and I electrocuted myself trying to put it back in. The washer and dryer are right in the kitchen and are very small and noisy. They didnt even tell us a microwave isnt included (make sure to look). The trim under the cabinets is missing in some spots, the light fixtures in the kitchen are covered by a plastic sheet thats very cheap and flimsy. The neighbors water leaked and left spots in the ceiling as well. The one bedroom is really small, the price ($ 850) isnt bad for the area, and they dont have any hidden fees. They have a dog friendly grounds which I like, but I had my car stereo stolen from the parking lot one night. Dont park by the tennis courts!

My husband and I recently went to look at a 2 bedroom apartment and we had the nicest woman, Nancy Florez, who showed us the property. Her honesty and knowledge of not only the apartments but of what is in the surrounding area made me want to move in right away! This complex is our #1 pick and we’re hoping to be back next month to sign a lease. If the rest of the staff there is half as nice as she was, I’ll be recruiting all my friends to these apartments! I hope Nancy’s boss knows just how lucky they are to have her as part of their staff!

I’d give Via Ventura 0 stars if I could. Possibly the worst apartment complex in town. Staff is rude and unprofessional, not to mention extremely unorganized. The day my roommate and I moved in, we found out our leasing agent Nancy had failed to mention various charges that we were expected to pay on the spot. Every single time maintenance has come to fix something, workers have left a huge mess. There is always some kind of «renovation» going on here, which is extremely inconvenient to residents. In the 2 bedroom/​2 bath apt, the master bedroom has a shower w/​tub but the other bathroom simply has a tiny shower very annoying. Whatever you do, do not move into these apartments.

I could not have asked for a faster repair call. Same day response, new garbage disposal installed in less than 10 minutes.

I have lived here for about 5 months, the place is okay i guess, the ground are clean which I like, but the staff seems kinda disorganized. they got our move in dates wrong which thank god I’m an early mover and didn’t wait to the last min, then when we FINALLY moved in, we got a different apt than we were showed originally. The linen closet has a big freakin heater tank in it. Which okay whatever i guess is not that big of a deal but then I found out we pay more for our water because its not divided out between everyone else. Also EVERYTHING breaks our shower has broken twice, the closet light broke out the wall, the bathroom light fell out of the wall, the kitchen stove and the washer has all broke from the time we moved in (Last May). the only reason i give it 2 stars is because i do know there are a lot worse apartments out there but still my house is falling apart! When I go in the office i feel they always try and rush me out because i can finish my questions its really annoying. So be careful when looking at these apartments when looking for a place to live.