AZ Rental Homes, LLC

AZ Rental Homes
I want the thank you guys, for an Excellent Job you did for Us!
You showed us the first home and Bingo ! It was it !
You rely made it easy for us, cumming all the way from LA and not losing time and efforts
The home is nice clean and comfortable. The owners have kept the house in a Mint Condition. even the price is affordable
Ofir You made Us Happy !

Update: 9÷30÷15
We still have not received our deposit from AZ Rental Homes. Going on two months from the date that we moved out and the agency and landlord are still playing games with us in regards to our money.
Learn how to manage a business, Janine.

I usually check Unilocal ratings of any place I go to, but I was very unfortunate that I didn’t see their reviews before I had signed a lease with them.
They have horrible service and all they need is MONEY. They were very responsive until I signed the lease and after that things turn around. When we moved into the apartment, we found dead roaches in kitchen cabinets. Tiles in the hall were broken and I got my feet cut due to the sharp edges. Even though we requested billion times to fix it, they didn’t care, and many other issues regarding maintenance.
While we moved out, we got the entire unit cleaned by a professional cleaner spending appx $ 250. We were deducted $ 700 from the security deposit– $ 300 for touch up paint and $ 250 for Maid service and rest is miscellaneous. No proper explanation was given when we disputed the charges and all they know to reply is «Land owner decision is final decision and cannot be changed». The leasing Manager Janine Meighen is LEAST HELPFUL. She stopped attending my calls and even after several warning emails, she didn’t care to reply me back.
I am pursuing to take this company to the court and get all my money back. My attorney is helping me on working on the case.
PLEASE DO NOT WORK WITH THEM. I had the worst experience ever with them.

GO THROUGH SOMEONE ELSE!!! This place is more shady then any property rental I’ve ever used. They want your money, they don’t care about you as a customer. SHADY!!!

STAY CLEAR!
The very first day we moved into our house the ac was broken. It took them a WEEK to fix this. A week in August without ac is outrageous. We asked for a portion of our rent to be taken off or to be put up in a hotel and we were denied. In addition to this we had a water leak that took them 3 days to fix and went 3 days again without air. We had an AWFUL cockroach problem and they said it is our responsibility to fix it, no matter what I tried it never changed. When we moved into the house it was dirty and still had trash in it from the previous tenants. I just received the security deposit back and it is a joke with the amount of «damages» we are being charged. Save your money and go to another company that will care about you and not only your wallet!

DO NOT DEAL WITH AZ RENTAL HOMES! They are all about scamming the renter and you will find this out once you move out. Read the other negative reviews, we aren’t the first ones to be scammed. They tried to charge my roommate and I $ 220 for paint, and there wasn’t any damage to the walls. Also they tried to charge us $ 230 because we didn’t clean the dust off the fan and the air filter vent. I would avoid AZ rental homes at all costs and go with a different company. I’ve dealt with other companies in the past and never had a problem. TERRIBLE COMPANY!

It’s unfortunate that I have to write this review because during my time with this company I enjoyed my apartment and it’s location. However with that being said, I should have known from the start that dealing with this company would be a downward spiral.
First off, after seeing a property online I contacted the broker associated with the unit. The online ad which clearly stated/​advertised as an exact unit had false pictures from a unit that was not for lease. So, imagine taking the time out of your schedule to see a completely different place, and when you ask about the one that’s pictured the response you get is «oh, that must be a different unit, we manage a lot of units in this complex, that must be ««‘s listing not mine.» Well, I thought nothing of it until recently when they showed my unit using the same pictures and saying the same thing to prospect tenants. Shocker.
After moving into my apartment, I was told it would be professionally cleaned and that the carpet would be cleaned as well. Neither of those took place, but it was the middle of May and my AC wasn’t working, so which battle would you choose to take on? Yep, the AC issue. Wouldn’t it be common to make sure the AC works before moving a tenant in? I guess not for these guys. When it was all said and done, it took about 10 days to get my AC fixed. (It was over 100 degrees daily outside). And it wasn’t until I had my lawyer call in that they actually starting making moves.
Once that was fixed I tried avoiding any communication with this management company. Upon any attempt to ask a question regarding my lease or common things I would get completely disregarded and avoided.
I loved my apartment and location but couldn’t stand the thought of dealing with them anymore. They shouldn’t be in the hospitality industry. So my advice? Avoid them, even if the property they have is nice.
I just wish I had the opportunity to talk to the actual landlord of this property to let him know the people who are managing his property do not have his best interest in mind.

This is an awful company to work with when renting property. As the renter I was forced to move into a filthy condo. Upon arriving I had to clean the entire apartment, calling and emailing them provided the response that the cleaning company was fired. My roommate and I will never rent a property or deal with this company ever again. Since I have began renting in Phoenix six years ago, they are by far the worst company I have dealt with.
AZ Rental Homes, LLC also lost our rent payment. I always pay rent at least one month ahead of time. Sent in the rent money orders, and they claimed we did not turn in the rent and were charged several late fees. Even after providing detailed records of the money being deposited and a letter from the bank explaining that the money order was purchased and not cashed they did nothing.
When I moved out they stole about three fourths of our deposit claiming that we did not clean the apartment and were charged $ 260 for a maid service. The condo was not filthy at all, it was clean, there may have been a few lint balls on the carpet. They also claimed a wall needed to be painted, I provided evidence that the wall was like that before we moved in and had photographic proof, still nothing.
When completing maintenance requests they ask if you can leave the door unlocked or leave a key outside of the door (real safe).
I do realize that the rental company is out to make a profit, however they act in a shady manner and do not care about their tenants at all. I will reiterate my point of dissatisfaction of services rendered through AZ Rental Homes, LLC. If anyone ever asks about my experiences I would suggest them finding a new place to rent from in the Scottsdale area.

Steer clear! Save your money and the stress of dealing with these people. Their only goal is to make money and screw you over in the process. They will lie to get you into the property, then refuse to fix/​replace things that were promised in the original ad and showing. Your first showing to the property is done without power so that you don’t realize how many things are actually wrong until you sign the lease, turn on power, and move in.
⁸⁄₁₀ light bulbs nonfunctional, dirty air filters, filthy appliances and cabinets, missing locks on entry doors, entire light systems that do not work but were listed in the ad as an upgraded item! When mentioned that the lights don’t work you get the run-​around and maintenance people who never show up. Finally after months, you’re told that the lights don’t even actually have wiring run to them (just for decoration???) and that it won’t be corrected as the owner doesn’t want to pay for it. Keep in mind, it was advertised to have these upgraded lighting systems (false advertising)!
During move-​in and discovering how dirty the place was, after being told it was professionally cleaned, we pointed it out and got excuses and apologies. In reality, it should have been rectified or additional monies returned for our expenses cleaning and replacing all the burnt out bulbs and missing items.
Fast forward to our last few months… we were told we had to move out because the owner wanted to sell the condo and if we didn’t move out before he sold it, we might not get our deposit back and would have to fight for it in court with the new owners. So we reluctantly, without choice, had to find somewhere else to go. Even though we’d always been ideal tenants and paying more than was due ahead of time, they weren’t willing to budge. THEN we found out that the owner wasn’t selling it after all! They were actually just relisting it for lease for a higher price! They wanted to make more money so had to give us another baloney story to convince us to move out since they had no grounds to get us out any other way. AND HAD THE NERVE TO SHOW THE HOME TO OTHER PROSPECTIVE TENANTS WHILE WE WERE STILL THE LEASEHOLDERS!
Now we’re moved out and expecting our full deposit back since we left the home in better condition than we moved in. Nope, of course not. They added on charges that were standard wear and tear items Not stipulated in lease and added in other false items as well that were blatant lies. There were no damages, NONE, that would keep us from getting our deposit back. Some of the items they’re trying to charge us for were brought up previously by us when we moved in — and now we’re being charged for it. Even if you hire a maid and thoroughly inspect the premises before turning the keys in, they will still charge you a $ 300 maid fee. Carpet cleaning which should always be standard upon any tenant move out/​move in — you are charged triple the price they paid to have it done. They will also pretend that they painted the place and paid $ 300 to do so, when in fact that’s false, unnecessary, and standard wear and tear.
They repainted the entire condo another color as an upgrade for easier leasing purposes at the higher lease amount.
We are pursuing legal action

I have been renting for two years so far have not had any problems. No problems moving in and hopefully none on the way out. The maintenance department takes care of any issues I request. Satisfied tenant.

I’ve been renting a condo from AZ Rental Homes for the past year, and I have to say, I’m very pleased with them. Their website is easy to navigate and makes finding available homes a breeze. I found a few properties I thought I liked, and when I began working with the company’s employees, they were very helpful in showing me what would be within my price range and meet my needs. Considering my budget is pretty tight, that was no easy task! They were incredibly patient with me and helped me make the right decision, which was great since it was my first place on my own. Move-​in went well, no problems. About five or six months in my water heater stopped working, but they sent someone within the next couple days to fix it. They came right in the timeframe they said they would, too, which is hard to find in most repairmen. I was really happy not to have to wait longer than expected for repairs. I don’t intend on moving out for a long time :) These people are awesome!

Yeah, just avoid them.

My sorority sisters and I needed to find a bigger place for us to move in, and that seems almost impossible in the Tempe area. We found AZ Rental Homes and they were able to hook us up with a 3 bedroom house in Mesa almost instantly. And also the fact that they found us a house within our budget ($ 1000/​month) made us very very happy :)
The only downside about the house was it was pretty old. But it’s not like we were blind-​sided by that. AZRH gave us all the details like when the house was built, photos both inside and outside the house, what kind of appliances and flooring there was, etc. That was actually very helpful for me, because while we were searching during the summer I was spending my vacation back in California. Their website has really detailed listings of other homes around the Phoenix-​metro area, so it was easy to compare our places around the city. Plus having all those details available really gave us a clear picture of what to expect.
When we moved in the house was in good shape. It was clean, the appliances (which were surprisingly pretty modern) worked, we really couldn’t see any other wear or tear. We would have liked to have a carport that could fit 2 cars, but, like the Rolling Stones once said, you can’t always get what you want. You could tell that these people worked to make sure the home was kept up. And we’ve loved living here so far!
It’s not luxury, but for the price we paid and for the quality of home we got, it really couldn’t have been much better than this.

I used AZ Rental Homes to help me get a bigger place. They were very resourceful and they showed me a few properties within my parameters and price range. I ended up settling on a condo and the move in went off without a hitch. I did have an issue with the oven within the first week of renting but they had someone out there next day to fix it. The place is exactly what I was looking for and I’ve had nothing but a positive experience. I would give them 5 stars but I haven’t had to move out yet, and I don’t plan on it for a while :-)

Az Rental Homes is a great property management company. Since I started doing business with them, I have had zero vacancies in my property that they manage. They are very responsive and quick to return my calls and always do what’s best for myself and my tenant. I am very happy with the level of service they provide me and I highly recommend them to anyone in need of a property management company.

I’ve been a renter for about 10 years and never had any issues… until AZ Rental Homes. They NEVER answer the phone and don’t return calls. They take a while to cash rent checks. I actually had to call to see if they received my rent because it was so far past the month but of course no answer and no call back. Upon move out they charge for items I’ve never been charged for before. They find excuses to not give back your security deposit. I am shocked that home owners trust this company to look after their properties.
I have spread the word about how horrible this company is to just about anyone who will listen.

I really want to like this company. But I’ve tried to rent a property with them in a particular condo community for two years with no luck. The first condo showing went fine, but no one came for a second condo showing. A year later I tried again because I wanted to move into that same community, but never got a reply after the initial contact. If I can’t even get them to set up a rental unit, I certainly don’t want to rent from them. I hope this changes soon.