Body By Kim

I called to inquire about the procedure I was interested in after seeing her services on «Best of Groupon» she explained the procedures to me in great detail and patience. I purchased 12 treatment and have gone to 4 appts so far. I’m SO happy with the work she’s done thus far and can already tell my problem areas are going away. I look forward to every visit and cannot express how hard she works to meet my needs. Very professional, very personable overall, Kim is amazing. Highly recommend her!!!

Let me start off by saying that some places you go to for weight-​loss or body sculpting help can be very overwhelming and intimidating. I have always been very uncomfortable in uptight doctors offices. Body by Kim is more my style. The atmosphere is very relaxing the room is small and it is very personal. The techs and Kim have always remembered my name and where I work so they can stay updated on my life. Kim is always running special deals to keep me coming back and I have seen huge improvement in my thigh area which has always been a problem. The thigh and stomach area I hear are the most sensitive spots but it is just like a tattoo, I know the pain is a means to a better me and sexier legs. If you want a place that has a cold, private, closed off room with doctors and clipboards this is not the place for you, but if you are trying something new, Kim is sure to set you at ease and show you through the process.

Very unprofessional, unclean (the owner put her dogs on the procedure table with me!), and they aren’t even using the cavitation machine correctly! If I could give them no stars I would.

Consumer beware!
After several unsuccessful attempts to reach this company I was unable to schedule an appointment to redeem my Groupon. Two out of the three phone calls I have made were returned over three days later. When Kim did answer on two occasions she explained to me that she was «in the middle of a session with a customer and would have to return my call». Very unprofessional to answer while you are with a client, perhaps she should invest in a receptionist. My third call was not returned at all.
Additionally, after I purchased my Groupon, I noticed that other customers have reported they had the same issue with this business in their Unilocal reviews. Its unfortunate that I had not read the reviews before purchasing and that Groupon is allowing this business to continue to use their website despite their high number of negative reviews.
I obtained a refund from Groupon so I can enjoy a service or product from a company who is responsive.

Two Words: Stay Away!
I feel the need to write this review as it will serve as the only proof (other than pictures) that I was physically injured by the owner of this business. Following my first visit (2015) which had Kim (CEO/​owner) treating my belly with the heaviest hand ever, I experienced a level of injury that covered my ENTIRE stomach. The severe tissue damage, coupled with deep organ pain, appeared within an hour of her treatment. I called immediately and her assistant informed me that if I had a little bruising which «is not common,» I could apply some Arnica and ice and that all should be well after a little time. I never heard from Kim (CEO/​owner).
I didn’t think her assistant realized the extent of the damage and after I texted a pic of my battered stomach to them, Kim (CEO/​owner) called me immediately to ask, «Who did that to you? Who was your technician?» The phone went silent when I told her that it was her.
The equipment is VERY HEAVY and she used an s*t-ton of force, pushing and running the device so hard into by belly that I was shaking and sweating on the table in SEVERE pain. She was literally banging the device into my pelvic bones as she ran it over my belly. I could not believe the pain and asked if it was normal while on the table (knowing I would not be able to tolerate a second treatment). I recall her muttering something about some people being more sensitive than others and that a little discomfort was to be expected.
I don’t exactly know how cavitation works but my concern, even though the injuries gradually faded after about 8 days with salves and Arnica and Ibuprofen for the soreness, is with the level of radio frequency she may have used. Coupled with the magnitude of force she used, I am wondering if she may have damaged the DNA in my cells, which down the road may result in cancer.
I called a lawyer the next day and they notified me that unless I need medical attention, they were limited on what they could do. But they DID advise me to document the occurence for my records.
To make matters worse, Kim (CEO/​owner) NEVER apologized. She has an air of superiority about her that likely comes from being a Scottsdale business owner. Zero sympathy, no money back offered, no call to check back, no apology, NOTHING.
Ladies & gents, you’ve been warned. Buyer beware!
I would stay as far away from this business as possible.

This is the WORST run businesses I have ever seen. They’re constantly on groupon selling new «deals», but they can’t handle or honor the clients they currently have. The last two times I went in to an appointment they were so far behind I just couldn’t wait. I just tried to call to reschedule, and they have no appointments until October.

THE WORST CUSTOMER SERVICE!!! Not finished and not going back! It’s that bad! So disappointed in this groupon.

Had to get a Groupon refund because this business never called me back after leaving several messages. After reading the other reviews I am so glad they didn’t!

Kim is wonderful I had this procedure done elsewhere spent lots of money and noticed no difference. With Kim and her girls I noticed right away. I have recommended her to my friends they go to her and my kid. I’m over 50 I eat right and exercise and its still hard to get rid of the belly fat, but I’ll tell you its working. The staff is very sweet and they are super busy so I just make my appt way ahead of time and just go in once a month. Check out Body by Kim in groupon great deals.

This is the most unprofessional company I have ever dealt with I had 3 appointments scheduled and each time I called to confirm they didn’t know what I was talking about who does business like this?!!

Wow! I purchased 12 sessions and I’ve had 3 and already notice a difference! Kim is super sweet and a delight to talk to. She’s very knowledgeable and goes the extra mile to make sure you get results. She warned me that there might be some bruising and since I tend to bruise easily I got the arnica she suggested using so the bruises were gone in 3 days.
It feels like a vigorous massage. It doesn’t hurt but the first time was a bit uncomfortable because it’s a brand new sensation… How often are you getting your fat literally melted away!!! The last two times was very easy because I knew what to expect. It is totally worth it! My stomach is flatter and more toned. Kim says to come in super hydrated and keep drinking lots of water everyday so that the toxins and fat are flushed out. I absolutely recommend her!
I can’t wait to see the results after my 12 sessions are finished!

noooo stars for you kim!!! terrible, hideous, awful experience!!!
i learned about this place through groupon, no wonder why no one knows about it! hard to find, way too small (i see now why, she probably lives off her only 3 customers with those crazy prices) but anyways, she is a rude, impolite, no manners lady, and 3 different ladies call you to book appointments and then you end up with no appointment because they all wrote over each other’s notes! a total joke!!! if you want to serve people in scottsdale… get a better system, an education, some manners, ohhh… and a computer to successfully book your appointments!
i would never… ever recommend this place!

This place is terrible. Scheduling an appointment is nearly impossible. She over sells her groupons and has no system for appointments other than paper notebooks. I left messages 7 times before anyone bothered to return my calls. The treatments are nothing special, and certainly not worth the hassle of getting an appointment. I’ve been four times and have had four different techs. Everyone is pleasant, but knowledge and skill levels widely vary.

I found Body by Kim through a Group On and am so grateful. She has helped my lose 15 pounds. Kim has a true vested interest in my success and encouraged me along the way with helpful tips. I would recommend Body by Kim to anyone who is ready to get the help they need. Be sure to get her recipe for Detox Tea. Now, I’m ready for bikini season ! Thanks Kim!!!

My appointment isn’t until the 15^th so I can’t give a rating of the service yet. I’ve been reading reviews how it’s a difficult location to find so I’ve decided to actually look for the place in advance. If you search by Optima Sonoran Village instead of the listed address, it’ll actually bring you to the correct place. Body By Kim is on the 2^nd floor so once you’ve parked in the visitors parking lot, there’s a gated elevator where you have to dial a code to get in. There’s also a staircase which you can take and zigzag your way there too. That’s the farthest I’ve got to, hopefully this helped! I’m excited for my 1^st session!

I went in yesterday for my first appointment to tighten my stomach area, which I’ve been working on for a few months but can’t seem to get rid of those last few inches. I didn’t have any trouble finding the place, but I am familiar with the area, so maybe that helped.
I can’t remember the technician’s name, but she was very nice. I know it wasn’t with Kim for that particular session, though, as I was told her other office was upstairs. The procedure overall wasn’t bad, a little painful maybe but I personally couldn’t decide if I wanted to laugh or hold my breath for the pain haha. I still have 11 treatments left and hope to see results soon. Make sure to drink LOTS of water as she told me that would help with faster results. My abs are sore today and there’s a little bruising, but not too bad.
The only reason for 4 stars instead of 5 is because there is in fact another person in the room with you while you’re getting your procedure. The office is a little small, but the room where you lay on the bed for them to do the cavitation also has the workout/​vibrating machine only a few feet away, so that was kind of awkward to me.
Other than that, everything was good and I will complete my 11 treatments and probably go back for treatments as needed in between.
**NOTE: Scheduling is super tight due to their groupon, so you might have to wait for a month or 6 weeks, but I think it’s worth it. When you schedule your first appointment, ask to schedule the next few weeks out as well to hold your spot. I did that and it seems to work well. I went ahead and booked out through June just to make sure because they are very busy.

Purchased a Groupon for Body by Kim. Been going 6 sessions to Sara who is an absolute doll. I am pretty sure I am seeing r results but not complaining for the price I paid! Definitely ask for Sara when you book and ask for directions as hard to find first time.

My experience with Kim was phenomenal. She was patient, professional, kind and has a real passion for helping people improve their self image. She was honest about the services not being complete body transformations for an easy way out– it requires your own hard work and dedication to achieve the body of your dreams through the support of Kim and services she offers. It seems to me that she will help you but no one can do it for you!
Her location is very easy to find but simply misrepresented on Google Maps. I recommend anyone looking for assistance with improving their image to give Kim a call and ignore the negative remarks below. Honest reviews are important for small businesses. It is a shame that people take advantage of social media to exploit their «bad days». Your mood is temporary but your remarks are permanent! Not being able to FIND the location is most certainly NOT an indication of the professionalism of Kim.

Can not really comment on the cavitation itself. I can say after three session there is no difference what so ever. Probably because they were spaced to far apart. My third session I showed up for the appoint
ment and knocked because I heard some talking and did not want to just walk in another’s appointment. After I had knocked I saw a do not disturb hanger on the door knob. So I waited. and waited. and waited. I waited twenty minutes (almost as long as the appointment itself) I could not wait any longer because I had a meeting to go to afterwards. I know Kim had some personal things going on so I called her as I was leaving and left a voicemail letting her know I could not wait any longer and apologizing for it and asked her to please give me a call when she can so we can reschedule. I did not hear from her for a week. I called the very next day and left a voicemail (Wednesday). I called Friday and left a voicemail. and I called Monday and left a voicemail. I was started to get really upset and kinda worried on why she was not calling me back. She seemed really nice and I did not think this type of rude unprofessional behavior could come from her. Finally the next day (Tuesday — one week from original appointment) some woman answered her phone put me on hold and then Kim came on the line. I told her who I was and asked if everything was alright and if she got my messages. She said yeah she was fine and blew off the question on getting my messages. I told her how I waited twenty minutes after my appointment and I just wanted to reschedule and make sure everything was okay. The whole time she seemed irritated and not really listening to what I was saying. «yeah yeah well I was working on a man, I am busy. This week is Thanksgiving I don’t have an opening until next week» (lots of attitude) Okay? that does not explain the unprofessional behavior of not calling me back for a week and having me stand in a hall way for almost a half hour when I paid for a scheduled appointment. But hey whatever I let her get pissy with me when I thought something bad happened and was worried and just stayed smiling and rescheduled. My next appointment was fine. Still no results but no issues, she seemed professional. My next appointment I walk in and someone is on their last part of their appointment so I apologize and go to wait in the hallway. As I am doing so I get a phone call so I figured I have to wait I might as well take this call. It was less than a two minute conversation. So I wait. I go to the bathroom to kill some time. I realize its now almost ten minuted passed my appointment and I was going to miss my meeting and I still had to get dinner on the table for my family. So I go in their and ask her to reschedule. She says «Uh yea, I don’t understand why you need to reschedule you are the one who was on the phone» I was shocked! Unbelievably shocked. Her client kept apologizing. I am like OH MY GOD. Your client here is apologizing for YOUR mistake and you are blaming ME? I took the phone call because you still had someone in here. Are you bleeping kidding me? But I keep my cool and I said I have other obligations therefore I need to reschedule.“Ugh fine (pause and she is looking through her book) I have next wednesday at whatever time” I was so pissed I was hardly listening. Her unprofessional behavior baffles me. I am a young business owner. Actually in the process of opening another business as well. I am 23. I would NEVER EVER treat or talk to my customers the way she does. I would NEVER be so unprofessional and rude. I have never experienced this type of behavior in person by someone who is supposed to be a mature business woman. I am still in shock. Especially because of the other reviews. I did not go back because of her and I never will.

My money has finally been refunded and I am satisfied with that. I did have the same procedure done at another business a week later. After three sessions I have had very good results.