Brides By Demetrios

Wish there was an option were you could give no stars! Whatever you do do not get your dress from this place! When I went for my first fitting my semester told me this is not the dress in the picture I showed her of me in the store. Long story short the dress was ether the wrong one or defective. I had to pay the first semester $ 600 for all the alterations she made to try to make it look like the dress in the picture. After all her hard work it still didn’t fit right. I called the manager at the store and told her the story and showed her pictures of all the material that had to be removed to make the dress look like the one I wanted. They did over night me a new dress but they made me pay for the alterations with them which was another $ 507. Oh and this all happened 2 days before my wedding!!! I’m fighting the charge for the $ 507 with my discover card because there corporate office told me they will not refund that charge even though the dress was defeated. This isn’t the first time this has happened to a bride from this store because the manager yelled at the sales girl when the sales girl said this happened to another bride just last week!!! I’m actually in the wedding industry and when I tell people my story they also have negative story’s about this place to! Whatever you do do not do business with this establishment!

Taylor helped me find the perfect dress for my wedding! She brought out so many dresses that had what I was looking for, as well as telling me to try on a few out of my comfort zone so that I absolutely knew what I wanted, without being pushy! I ended up with the second dress she picked out! I loved it and her! The whole experience was amazing! Thank you all so much!

I went yesterday to try on dresses and they had such an amazing selection! Julie was patient and so helpful and made the experience really wonderful. I found a dress that I absolutely love and can’t stop thinking about! I can’t wait to go back in a few weeks to order my dress!

This is a review for this store’s seamstress services only:
I had my wedding dress shipped here from another Demetrios location because I had just moved to AZ when my dress arrived.
I worked with Lucy on my 3 fitting appointments, and she was wonderful. Through no fault of the Scottsdale store, I was ordered a size that was never going to fit me, and Lucy had to put a corset back in my formerly zipper back dress, then make a number of other adjustments due to the difference in how it fit after that.
I started my fittings in late July, but the ladies insisted I could have waited until sometime in August. I’m glad I didn’t after the debacle with the size, as I was able to go back to the Demetrios I bought the dress from while I was home for my shower the week after my first fitting. Everything was resolved through the CA store.
Thanks again to Lucy for her amazing work on making my dress fit like a glove! I went from hating my dress the first time I tried it on (since it was not at all the right size), to being absolutely in love with it!

My experience at Brides By Demetrios has been more than I could have asked for. My bridal consultant, Julie, has gone above and beyond throughout my whole engagement. Her positive and happy attitude have made this such an enjoyable experience. I will definitely highly recommend Brides By Demetrios. Ask for Julie!

I had no idea what type of dress I wanted, or where I wanted to get my wedding dress from. I walked into Brides By Demetrios in Scottsdale with my Matron of Honor just to look at dresses. I was overwhelmed by their extensive collection of wedding dresses. Shortly after walking into the boutique I met Amanda. Amanda kindly persuaded me to just stay and try on a few dresses. I instantly fell in love. Amanda had told me there was a trunk sale coming up soon since she knew I had a budget. I ended up coming back a few weekends later with my Mom and a few girls from my wedding party. Once again, still was not 100% sure of the type of dress I wanted. I think I ended up trying on about 6. Amanda, as knowledgeable as she is, picked out a few she thought would fit my body style and make me look glamorous (you honestly can’t go wrong with their dresses, they are so unbelievably beautiful and unique). I tried on a few Great Gatsby looking dresses that I thought would be stunning, but needless to say I didn’t think of how the feathers would look in the wind or my restricted movement on the dance floor or even the beads that would blind the guests when the sun hit it in a certain way. Amanda educated me on every dress and made sure I knew the pros and cons for an outside wedding on a golf course. The second to last dress I tried on was this beautiful halter that went around my neckline. Amanda chose this dress as I never would have initially. I couldn’t imagine wearing a dress like this but as soon as I walked out of the dressing room and showed my Mom she started balling. I instantly knew this was my dress, it was bold and beautiful and fit my personality 100%. Amanda also chose a beautiful veil to go with the dress. Amanda made this experience so amazing and she literally picked out my entire wardrobe, my bridesmaid dresses and the Mother of the Bride dress. Just by meeting me once and talking through what I envisioned for my wedding, she knew exactly what I was looking for. I went back a few weeks ago to try on my wedding dress and to pick another dress out for my fiances Mom and Amanda was there once again to assist me and help his Mom pick out a gorgeous dress. I didn’t even have to go to another boutique because of the amazing customer service and friendly staff that work at Brides By Demetrios. In the short amount of time I have known Amanda, I feel like we created a friendship because of how incredibly helpful and supportive she was every time we came in to pick out dresses. I highly recommend making an appointment with Amanda for any woman’s wedding attire, she is absolutely AMAZING and knows everything there possibly is about making you a one-​of-​a-​kind bride on your wedding day!

They have no care for timelines. Customer service is horrible. Took my bridesmaid here to look at dresses. We found one we loved and ordered it in April. They said it would be 16 weeks which was longer than it would take for my wedding dress (from Azteca). But it would arrive in August which was plenty of time for my October wedding. We are now 30 days out and still no dress. She has called every week for the last month and they have no answers. They could care less if it arrives in time. We now have to shop for a new dress. As a previous event planner and now a stressed bride I would never recommend this shop.

Went there yesterday for my first appointment and I came out of there with the biggest smile on my face. The staff is super friendly and my consultant Amanda, was even friendlier! She is awesome and definitely there to find you exactly what you need. this place is a must go if you’re a bride to be!

Had a great time trying on dresses here! Julie was awesome and took all the stress out of the process. Thank you!

Brides by Demetrios made my dress venture so memorable and unforgettable. Their hospitality really was outstanding.
It was a Saturday and my mom was in town from Missouri. So we were on a mission to find my dress. I had booked two appointments, and did not have any luck at Destinys Bride (see my review) or Mariee Bridal. I called brides by Demetrios to see if they could pencil me in if they had any cancellations. Sure enough they called and got me in. Christine was amazing and wonderful at listening to the style of dress I wanted in our price range. She made me and my family feel welcome and comfortable. I felt like she was committed and happy to be helping me find my dress. When we finally found it, she gave us an additional $ 50 on top of the 15% sale discount they were having that weekend.
Start your wedding dress shopping here. You won’t be disappointed!

I found the perfect wedding dress at Brides by Demetrios and could not have been happier when I got married this past Saturday. After speaking with one of the sales women for all of five minutes about what style I was looking for, she rightfully led me to the bridesmaid section since I wanted a very simple dress. Within 30 minutes I had the dress I wanted in hand. My new husband loved it just as much as I did — he even noticed that it picked up on some of the elements from my high school prom dress, since we attended together! Fabulous experience all around!

I had three appointments at other bridal salons, but I was in the area and decided to pop by this salon in between appointments. I asked if they had any time to show me dresses. We waited about 15 minutes and they squeezed me in. I was so grateful! The first dress I tried on I just fell in love with! But I had two other appointments at other salons that I had to attend before I could make my choice. I wound up coming back the next day and purchased the first dress! I can’t believe I didn’t even have an appointment at this salon and it is where I got my dress. Thank goodness they were willing and able to allow me as a walk-​in to try on dresses! I even purchased the veil that I tried on with my dress because it just finished the look so perfectly :)

This was the second store I went to in search of my dream dress. On this day, we had 4 stores to go to, and Brides by Demetrios was #1. I was one of the first appointments of the day, and I received a friendly greeting upon arrival by Jenna, who ended up being my bridal consultant.
As soon as I walked in the door, I saw an amazing dress that I just had to try on. I was concerned that it was over my budget ($ 2000), and I was right (it was $ 3400). However, I still wanted to try it on — it was just THAT beautiful, and it met every one of my wants in a dress (lace, sparkle, sweetheart neckline, A-​Line shape).
We pulled quite a few additional gowns, but nothing compared to the first one I saw — it was just love at first site. Once I tried it on, I knew it was the one — I felt amazing, and there wasn’t anything I didn’t like about it. Jenna added the veil and headpiece, along with a sparkly belt, and it was perfect. However, I still had 3 appointments with other bridal salons, and I just couldn’t say yes to this one without ruling out the other places. So I vowed to come back that day if I couldn’t find anything to top this dress.
Well, I ended up returning that day and purchasing the dress. Even better, Jenna was able to get the price lowered for me — they were having a sale the next weekend, so I was able to get the sale price early. I was (and still am) so excited and happy — I can’t wait to wear it on my wedding day!
The only hiccup we had was that the bridesmaids dresses came in almost 2 months later than promised, which caused me a bit of anxiety. However, the dresses turned out beautiful, and we were able to have our alterations completed in time.
I highly recommend Brides by Demetrios — they have numerous beautiful gowns to fit every size and shape at amazing prices. I couldn’t believe the price of my gown — the quality for the price I paid was phenomenal. All of the staff there were very friendly, and I felt so comfortable the entire time.

Wedding dress shopping for the first time this place has one of the worst services I’ve experienced.
One of my bridesmaids walked in for my appt that i had for trying out dresses, first we sat down and had been asked the styles i like in a dress bla bla the blonde young girl helped me… the first one that i had my eyes on was one on the window… was over my budget for $ 3000 and i had asked her that i would like to try that one on and see from there. maybe i would of changed my mind with the budget… she was like ummm that’s over your budget and that i should look for others… like what the hell? i’m the bride here i decide what i want to try on… she was too lazy too bother but she didnt want to look bad and went and took the dress of the window and brought it and i did see she wasn’t very happy… ended up leaving… so disappointing.

I had a wonderful experience here! I called the day before to make an appointment and was the first one of the day (which I always think is helpful in all cases). My consultant was Lindsay and she was great! I brought my mom and one of my bridesmaids and this was the 3^rd time dress shopping. She looked through my pictures and listened to what I liked. On the 4^th dress I knew! Tears and everything :)
Lindsay was awesome and negotiated a discount with the manager, as well as for my bridesmaids’ dresses that had already been chosen previously!
I really had a great experience here and I highly recommend :)

Very nice staff. One of my maids of honor got her dress from this location. Great service. Easy visit. Clean salon. They do mark up the prices on their gowns though from the suggested retail price. No bueno.

I ordered a bridesmaid dress that was too small (online at another store) and two weeks before the wedding was told it couldn’t be altered to fit. After calling a million bridal stores in a panic to find a replacement I called Brides by Demetrios and they searched their back room and found me a dress in the right color, right size and right designer and sold it to me right off the rack (it was a discontinued style). They were so nice and accommodating and sold it to me for a great price! Very much appreciated, they saved the day!

This store is fabulous, I bought my wedding dress there today. They were extremely friendly, the store is clean, and has great lighting, the consultants are helpful and did not make me feel overwhelmed. I ended up buying the first dress I tried on even thought I went to three other stores and tried on about 30 gowns. The first dress Brides by Demetrios put me in was my dress!!! I LOVE it. Stephanie helped me and she is the best! So personable and very caring, I felt like a true bride there! I highly recommend it.

This place was horrible. We went strictly for bridesmaids dresses. They sized all of us incorrectly to make sure that we would need alterations to spend more. I am a 4 and they said i should purchase an 8 (i was wearing a 10 at the fitting with clamps and it was enormous). They were late with all of the bridesmaids dresses and have ridiculous release rules for the boutique. We eventually had to lie and say the wedding was earlier to get the dresses when we needed them. Wouldn’t go back and wouldn’t recommend to anyone else.

This was dress shop stop #3 of 5 on my quest for the perfect dress…
I’d heard good things about Demetrios, and they were very accurate — this place is great!
Nina took care of me and she is outstanding… she has been in the business for years — she made me feel comfortable right away, and got to know what I was looking for. Once we pulled a ton of dresses, she came in the dressing room with me and helped to clip the dresses how they should fit before I went out to model for mom and mother-​in-​law-​to-​be. Nina is originally from Michigan, so maybe that’s one reason why I liked her, but either way, I recommend requesting her if you go.
While I found several dresses at ‘Brides by Demetrios,’ and even considered ordering one of the Couture pieces and changing it up a bit (almost combining two different styles), I ended up finding ‘the one’ elsewhere… that review coming soon. Stay tuned.
Nonetheless, I recommend Brides by Demetrios — great selection, professional staff, upscale store, etc… easy Old Town location also!