Just spent 15 minutes making a deposit, with the deposit sheet indicating that I wanted cash back. The teller proudly handed me my deposit sheet– with no cash! After I look at her dumbfounded, and asked where my money was, she stated that she«didn’t see the cash back line». Perhaps she didn’t notice my signature either. What’s the point of even going inside at a bank these days if you don’t need cash? I can deposit my checks from my phone. Irritated with the waste of time, and the now necessary trip to the atm.
Samantha S.
Rating des Ortes: 1 Cave Creek, AZ
Never enough help everytime I’m in there and many employees don’t seem to want to work there. I changed locations to go to because I don’t like this location. One teller and 3 people in line plus drive through today when I was in.
K W.
Rating des Ortes: 5 Scottsdale, AZ
Thanks to a couple employees at this location, they helped me solve an uncommon checking account situation immediately. The promptness of calling me back as promised was definitely easier on me(when you wait for a business to call back and they ‘forget’). Great customer service.