FastMed Urgent Care

The name should be changed to SLOWmed, as the name now is such an oxymoron of the actual service you get. You wait as much as 3 – 4 hours to see a a nurse practitioner for 10 minutes. Totally a waste of time. Nothing urgent or fast about this place. Oh maybe they named it for the time that you see the provider? Still, I would stay away! Never again will they get my time or money.

I checked in online this morning for an 11:00 slot and although it was clear that it wasn’t considered an appointment, it still took about an hour to be seen. Why give the option then? It wasn’t any faster with having made that… um…whatever it was. I believe the front desk ladies name was Kim and she was friendly with the money extortion options available to me if I wanted survive the sickness. I opted for a discounted program for $ 135 that includes discounted prescriptions and xrays etc… the nurse on duty was also named Kim and she was great. Im a huge baby when Im sick and she was sympathetic and let me know they’d fix me right up. The PA was Charles Larsen and he was also fantastic and professional yet sympathetic to my crocodile tears. Kim did an xray and Dr Larsen found a small amount of pneumonia in my right lung. He prescribed me a few things, did a breathing treatment and gave me a few pointers on my allergies. All in all, the people were nice but the price and wait time were lacking. My prescriptions ended up costing 125 and the visit was 135 and 2 days off work. Add that up right after the holidays and well, you get the idea. Fingers crossed this shit works!

Checked in online for 830. Seen within 15 mins. Kind staff. Felt like physician was efficient and warm with his approach. Liked him better than my primary in fact. :) I’ll be back if I need to in future. Appreciate your services.

Took three hours … And they are rude. The girl at the front is rude and does not care. Will never go back

They deserve 0 stars, Worst urgent care ever 1 person to staff this place. Expect to wait over an hour to even take a simple pee test. They also let someone ahead of me, this place should be staffed better.

Lots of parking and I was seen right away. Staff was very friendly and helpful.

Don’t waste your time or your money! Went in on Saturday and waited over 2 hours just to be put in the exam room for another hour before seeing the doctor who «agreed» I have tonsillitis. She prescribed me the wrong meds and dosage which led me to ER two days later. Oh and the less than friendly front desk lady, yeah I’d get rid of her. Probably the worst experience I’ve ever had in a so called «fast med»

The staff is generally nice and seem knowledgable. The location is pretty convenient too.
The two stars are due to a uniformly long wait time. I’ve never gotten out if here in less than an hour and, in fact, over 2 hours start to finish has been my usual experience. This has been my main deterrent.

Terrible service. I waited for almost 3 hours. One person was ahead of me. The medical assistant that took my vitals was very rude. The office is unprofessional as well as the staff. Will not be returning.

Quoted 15 minutes on the phone. going on almost 3 hours now. I would leave but I’m from out of state and the next nearest in network urgent care is far and I fear the same results. They do not have Nurse Pactitioners or Phys. Assistants. just one lone Dr. Here. Do Not believe a quoted 15 minute estimate!

This is my go-​to emergency spot! Sometimes the wait is a little crazy, but the doctors here are awesome. I cut my foot open and had to get 11 stitches in it. My doctor, Heather, took the absolute best care of me. She spent almost an hour making sure my foot was numb, cleaning it out properly, and stitching meticulously to make sure my cut was going to heal quickly. She was so friendly and nice and made me feel as comfortable as possible, given the unfortunate situation. I will also mention the front desk is extremely friendly and inviting. LOVE this place.

Big props to this place. I’ve been here a few times sadly, but never got around to a review. Shame on me, especially based on the negatives below.
I have severe allergies unfortunately and have had to come here a few times for steroid shots when my face swells and so forth. The’ve always been great with me.
Yes, sometimes there is a wait, but if there are tons o’ people, that’s how it is. One time I came in with swollen lips and and eyes and they immediately saw me for fear I would go into anaphylactic shock, so they DO treat those who need immediate attention first.
However in May/​June I went to Thailand and developed severe hives all over my entire body. A sketchy Thai doc gave me a ‘steroid shot’ (still have no idea what the hell I actually got shot up with) and they actually got worse. So after 30 hours of flying, I had my Über bring me here immediately.
Walked in, freaking out, miserable, itching, and looked diseased. The receptionist asked me what I needed, I showed her my hives and she immediately got me cold compress bags to put where I could. When she saw my big huge backpack (I really did come straight from the airport), she asked about it. When I said I just landed from Thailand, she immediately brought me back to a room. I laughed and told her I didn’t have some funky Thai disease, but I was having a severe allergic reaction she laughed and said «no no, let’s just put you back here».
Fine by me.
The doc came in immediately and agreed it was a severe allergic reaction. Gave me my Medrol shot and my steroid prescription. And laughed at the fact that I brought In-​n-​Out with me, but whatever. ;)
These folks have always been great. Have I had to wait before? Heck yes, but it’s an Urgent Care… Tip: just say you were in a third world country and you get in immediately. :)

I made an appointment on line this morning for 5:30. I’m just getting to the Back at 5:55 and two others have left since I got here… A bit SLOW… TODAY!

Front desk did not do her job fully and not clear the insurance like all the other walks in did. I almost walked out when they told me the price. But I needed the help, it seems they have one doctor the wait time are ridiculous, after all said, service was below average, I should have went to the walk in at tenpe

Very slow service. I understand any Urgent Care must operate under different scheduling parameters. They are, by definition, for urgent matters. That being said, their check in process is extremely inefficient. The lack of expediency when you’ve got a sick, crying infant in your arms is maddening.
Even the care was sub par. The PA was abrasive, dismissive and condescending. I am seriously disappointed. My son deserves better, and I’ll never go here again.

I mean, no one loves having to go to urgent care, but it’s nice that they are here when you need them. I have a family doctor that I regularly go to, but fast med provides a great backup, especially for those things that I can self diagnose, but need a prescription to fix!
I don’t feel that the wait times are longer here than at any other urgent care. The office is always very clean and the staff is nice.
For the people who were angry about not seeing an «actual» doctor, welcome to urgent care. All urgent cares are staffed with PAs, not MDs. If you think you have a complicated matter that needs complex medical attention, you’re in the wrong place. If you broke your arm or need antibiotics for strep, come on in!
And yes, bring a sweater and a book (or headphones).

This is definitely one of the better urgent cares I’ve been to. All the employees were personable and knowledgeable, and they were very thorough in making sure my finger wasn’t actually broken (just very badly sprained). The only downside was I had to wait a while before I was treated, but there were a lot of people ahead of me and they apologized for the wait.

Nice, clean, and quiet building. The staff is nice, but we were waiting quite a long time to be seen, and also took a while for the medical professionals to see us. This location accepts ahcccs and is open until 8pm Monday through Saturday and until 4 on Sunday.

Went to be seen for an ear infection. Waited 3 hours to be called back to the back and then sat for another hour. It was a Monday and didn’t think i was going to have wait that long, i was wrong. There were a ton of people waiting just like me and some even longer. Mostly likely will have a cold from the rest of the sick people in the waiting room. Would not recommend to friends and family.

Quick help for sickies. Let’s just say your friend burns her hand on the grill. It’s Saturday am, WHAT DO YOU DO? WHAT DO YOU DO? You check in online, show up 30 mins later, give them your copay and see a doc. The place is clean. The online check in is a breeze and you walk out with your script waiting at the pharmacy if you need one. I still remember a time when one used to wait until Monday or go to the Emergency room. We are so spoiled.