FedEx Office Print & Ship Center

The staff at this location are absolutely no help at all! I emailed a document to them to have printed after waiting 20 minutes and repeatedly asking if it had gone through and having numerous staff members walk away from me I finally walked out. Do not waste your time!

I came in to get 30 brochures printed and bound. First the guy told me to go to a self service printer to print them. I explained we needed a nicer paper because they were brochures. He begrudgingly helped me. All were printed and the guy was halfway through binding them when he stopped, asked me for my contact info because he would finish them in a few hours because he was going to take another order. I explained 3 times that I needed them sooner than a few hours and nearly had to beg him to finish binding them. 10 minutes later he was finished.

Worst fedex location. The two people that we’re working were absolutely rude. Didn’t acknowledge that I needed help. When I was leaving the store, one of the employees asked didn’t you need a box? (With a rude tone) I would not recommend going to this location

I first stopped in to inquire about the shipment of certain items. I asked for advise on how to safely ship cologne. The man who I asked wasn’t sure so he asked a co-​worker. She was rude. She made a face, shook her head and said they didn’t ship cologne. I later discovered (after calling the FedEx 800 number) that cologne CAN be shipped, it just has to go through one of their dangerous goods branches (not too far from this location) and via their ground service. Was it too hard to inform a customer of their options, instead of an outright denial and refusal?
Nonetheless, it’s close to home so I returned to this location a few more times to ship some of my other boxes. The man who helped me when I returned was very nice and friendly, and he helped me find the right box for my shipping needs.
I went back one more time for a final package, but there was a different guy there and he was unpleasant so I left. I decided to go to USPS instead for that package. So unfortunately, it seems that it’s most of the employees, and their lack of customer service or care, who are bringing this place down.

I went here with my fiancé to get copies made for our wedding invitations. We waited 15 minutes. When we finally being helped, Kevyn (the employee) took another 15 minutes messing with his computer, came back and said «can’t do it». Cant do what? Make a copy? We took our business elseware. He also bent and smudged our wedding invite. Thanks, Kevyn.

This place is what it is… Not fun when there’s a lot of people, or even just one «needy» customer with an oversized package to ship, or something like that. I usually print everything out at home from my FedEx account, and just drop my packages off there. I only go in to get a receipt. I did have some 11×17 «posters» printed up for my band, and the guy was helpful, quick, and prices were very reasonable.

Rude and careless staff. No sense of urgency or customer service. Little attention to detail. Do yourself a favor and drive a few extra miles to save a lot of time and aggravation.

I recently sang them praises because visiting their store is so much more convenient than maintaining my own printer that will inevitably end up on the shores of Africa. However, my recently visit wasn’t so satisfying. I asked the help desk to take a large scan an e-​mail it to me. The man working there, told me they couldn’t e-​mail me anything because it violates confidentiality. He then explained a 20 cent CD would cost me $ 10. When I got home the CD didn’t work. Fortunately, the office is just around the corner from where I live. When I returned to the store, he only refunded $ 5 of the order. So, the CD that normally costs 20 cents was completely useless to me and still cost me $ 5. They seriously need to revise their e-​mail policy, it is 2014.

Rude staff. Forced to pay them to package a box they shipped me themselves. Greed at its worst. Stay far away from these problem people.

Terrible customer services. I’ll just use ups! Not helpful at all, didn’t work with me at all and didn’t care that I was going to ups.

Terrible, terrible, terrible customer service. I went in to this location yesterday because I needed to print off a contract, sign it, scan it and send quickly to avoid delaying a close of escrow. I printed it without issue, then found that there was no working scanners attached to the computers, I stood in line with for 20 minutes with no help. There were three employees there, only one was helping customers, the other two didn’t give a rats A$$ that there was now a line of over 4 people. So, in a panic as I didn’t see the line diminishing in time and anyone working there deciding to care, I attempted to fax ($ 2.00+/pg), and that didn’t go through. Finally, after close to an hour after arriving I got to a person at the desk. When I explained what had happened he was very defensive, saying that it must have been the recipients fax. even though another gentleman behind me also stated his fax did not go through… apparently it was our fault, not there’s. So, he faxed from the fax behind the counter (accompanied by attitude), that took another 20 minutes and by this time I missed my cut-​off time, my loan didn’t fund, it cost me $ 32 in fees to use the computer and fax, and hundreds more in residual fees from the escrow company. I couldn’t have driven home and saved myself all the time, energy and trouble. DON’T BOTHER, they don’t want the business and it shows.

I needed to fax a few documents and send out a FedEx package. This location is closest to my house and is open pretty late. I popped in here and was able to get both things done very fast. The 2 pages I faxed cost $ 1.49 ea. The FedEx package was prepaid by the company I was sending it to, so it was an easy dropoff situation.
Return Factor — 90%