Homewood Suites by Hilton Phoenix/Scottsdale

Comfortable suite with lounging area, nice staff and a better breakfast than most similar «free» offerings. Included wifi was very slow. I’d stay here again.

The hotel’s okay but the customer service is awful.
I booked a room with these folks through Priceline and then I called to confirm a simple accommodation request I needed for my room. They wouldn’t tell me anything! Not a word was spoken about my stay. I was told I had to have all my questions answered by Priceline?! Priceline has nothing to do with my hotel room, they only service as a booking agent. BTW, this «request» is simple and I’ve asked for it with dozens of other hotels that I’ve booked through Priceline, I’ve never had a problem. Anyway, I suggest Homewood takes a look at it’s customer policy and revises it to actually reflect the needs of those who are actuality staying in the hotel.
To be clear, Priceline is not to blame here. They are a fantastic company that has saved myself and by business thousands of dollars on travel expenses throughout the years.

Good location but hotel is older and needs some renovations. Rooms are not as spacious as other locations and pool area sucks (tiny) staff is hit and miss some nicer than others. Rates are decent we paid 89 a night and that includes nice breakfast with complementary dinner buffet with beer and wine. That alone was worth more than 89 dollars lol.

Great hotel for the price, probably even excellent hotel for the price. We stayed in a one bedroom suite. The bed was super comfy and the AC worked perfect. The room had pretty much everything we could need. The floor did have a crack on it, and there was only one remote for the bedroom/​living room.
The breakfast each morning was better than a motels breakfast, but average by hotel standards. Its a make your own waffle breakfast, and every day they serve different entrees. The egg/​cheese omelet was BLEUGH, if they are serving that I would recommend the waffle. However, the rest of the time everything was pretty decent, and the attendant keeping the dining room clean and the breakfast space filled was on top of things! She was quick, we never saw anything empty at the breakfast. Good stuff. I would be back.

I liked this hotel a lot!
All of the employees were super friendly, they took the time to acknowledge the customers with smiles and greetings.
I saw cleaning happening non-​stop.
The breakfast was good, (eggs, bacon, fresh fruit, a variety of cereals, make your own waffles, variety of breads, juice, coffee, milk & tea). I was never around for the welcome receptions all three nights that I was here, but I heard reports of how great the food looked and smelled. They basically had a full dinner for guests each night.
I loved that there was coffee and tea available 24 hours a day.
The wifi was free for up to 3 devices.
The common area was clean and an excellent place to get work done.

Here’s a fresh review:
I travel frequently and what’s important to me about a hotel stay is #1 cleanliness, #2 comfort for sleep which includes the room itself, bed, pillows, temp controls and Quiet!
#3 a thoughtful staff
Mi experienced all these and more during my stay here– and I’m very picky (simply read some of my other reviews)
The place is clean, no dogs (during my stay), the room was very comfortable, having a down cover blanket on the bed– AC worked great, and the kitchen staff were exceptionally conscientious!
I will stay here again.

they have good soaps and shampoos. decent amount of towels. plenty of coffee, fridge was convenient. loved the multi port charger. too pricey for the restored motel look and feel

Bow Wow
This hotel is like staying in a dog kennel. A dog in the room below us barked all night long. We called the front desk and they said they could not do anything thing about it. Yap Yap Yap. Our couch in the suite had dog hair all over it. And to top things off, the hotel allows dogs in the dinning room and dogs would come to our table and beg for food. So if you don’t mind staying in a barn with animals stay here, if not, keep driving.

We routinely try and book Homewood Suites because of the kitchen and the quality of the accommodations. I would have to say the Scottsdale Homewood Suites was the worst one we have every stayed in. The closet was tiny even though it looked large with the double mirrored door. In fact one door had a wall behind it. A lot of the dishes were dirty and someone had removed most of the shelves and all of the holding rails for the door shelves from the refrigerator. The wallpaper had splits and the shower in the bathroom wouldn’t shift all to the shower. Basically it seemed like everything was old and if the breakfast wasn’t good I would only have given 1 star.

I am a huge Hilton fan and have stayed at several Homewood Suites across the nation and this one is by far the worst one I have stayed at. First I booked my room requesting a smoke free room and was given a smoking room. When i went to the front desk to switch rooms they told me they were sold out and I requested a smoking room. so I go and get my itinerary showing I reserved a smoke free room. After finally speaking to the manager they get me a smoke free room.
So after walking in and looking around I am just disgusted with how old, dirty and dingy everything is. I mean this place still uses comforters… what hotels still use them especially when your paying over $ 100 a night. Then the bathroom looks about the same quality as a motel 6 and the dirty green carpet from the 80s definitely needs to be changed and the nice 3″ of dust on the ceiling fan wasn’t to impressive. If your considering this place do your self a favor and go to the Hampton Inn and Suites over at 16 620 North Scottsdale Road. Its a lot cleaner and way better service.

Don’t stay here. Stayed 2 nights. No hot water. Room stunk with a sickly sweet smell. Rust on the bathtub and stains on the lampshade. 6 noisy air conditioner compressors outside the window. They did not care.

Stayed here for first time in Scottsdale– usually stay at Hampton but there was an exceptional rate this week!
I have tons of work when in town– so didn’t spend any time on the property for any food or swimming. But one major negative when I was here was the thin walls and floors! I could here loudly the TV next door and every foot movement above me. (I was on 2^nd floor of 3 floor building)
On the first night– I was interrupted from sleeping at 4 am by a phone call from front desk saying people below me complained of noise. A) I was asleep. B) I heard the guy next door flush his toilet–
– so did guy below him get bothered by simple footsteps to bathroom? Which then turned into a complaint and then I get woken up accused of being loud?
Fix the soundproofing before I stay here again!

Unilocaler Jane B’s review is remarkably similar to what I intended to include in my review.
We’ve stayed at close to a dozen different Homewood Suites over the years and this one left us wishing we could have stayed at any of the others instead.
Furnishings were adequate but not terribly comfortable. The living room had a sleeper sofa and a side chair, a dining table with two chairs, an end table, a coffee table, and a TV stand with 3 drawers plus the kitchenette, all in a room roughly 9′ x 14′.
The bedroom contained a desk with 3 drawers (serving also as the dresser) and the bed and nightstands. The desk also served as the TV stand, allowing a small work area and taking up so much room the door couldn’t swing all the way open.
Our bedroom also contained the mystery deadbolted closet with unknown contents, which took up half the guest closet space.
The bathroom was large but dingy and dimly lit.
I considered renting an on-​demand movie one evening, but everything offered by the hotel was $ 15+/each (!!) and since there wasn’t a DVD player we didn’t have the opportunity to rent somewhere more reasonable and bring it back to our room. Free wifi seemed stable although a bit slow, and the pool was small but the kids didn’t seem to mind.
The staff were very friendly and helpful, and the breakfast was well-​prepared and always had enough variety to keep the kids and adults happy.
We got a great rate but hey, it’s Scottsdale in the summer so most rates are pretty darn good. Normally we enjoy staying away from home, but after 6 nights here even the kids were anxious to get home.
We’ll stay at Homewood Suites again in the future, but not this one.

My stay was on 1÷6÷12 and I really wish that it could have been longer.
Cost for rooms to quality of stay ratio is very, very high. The rooms were newly decorated, very clean, and very roomy. We had the two-​room suite. The bedroom with two queens was very roomy and had a flat screen TV.
The bathroom was very roomy, too, with double sinks, curved shower curtain rod, and a great 3-​setting shower head that was very generous with water, like at home. The soap, hair products and lotion were Neutrogena brand. Towels were large.
Separate room was very nice with hide-​away bed sofa, two lounge chairs, table, full small sized fridge (not a mini) including an ice maker, a microwave, stove, and full complement of dishes and utensils. Very nice. This room had its own flat screen TV. Complimentary coffee, teas, microwave popcorn.
No noise from other rooms, hallway, or outside. Has a basketball court, outdoor BBQ area with grill, and year-​round outdoor swimming pool (not heated), business room with computers etc., free WiFi with a fairly fast connection, small exercise room, and a 24 hour snack shop (ice cream, microwave meals, usual snack items and more at hotel prices).
The included breakfast was PHENOMENAL! Hot items: waffles (with various choices of toppings like whipped cream and strawberries or black berries), pre-​made omelets, bacon, sausage, delicious hash browns, instant original recipe Quaker oatmeal. Cold items: cereal (brand names, not generic), breads, pastries, sliced strawberries, black berries, yogurt, etc. The food was tasty. Different coffees, milk, orange juice, etc. More that I cannot remember. Your choice of styrofoam and plasticware or REAL CERAMIC DISHES, STAINLESSWARE and GLASSES. Very nice. Definitely something for everyone. Very nice buffet area and plenty of seating with tables as well as a sit-​around bar.
Mondays through Thursdays, they serve a complimentary dinner!
Situated in a very safe and clean part of town. On a main drag close to groceries, pharmacy, restaurants, various merchants. 10 minutes or less from the highway. Upper middle class neighborhood behind it.
Staff was very friendly and helpful. On all shifts they were excellent.
I HIGHLY recommend this hotel.

In Scottsdale for a special family weekend event. Stayed here for 3 nights. We were lucky enough to get a 2 Bedroom/​2 Bath Suite. The Bedrooms are pretty big. The living room/​kitchen area is small but adequate. Clean and quiet. We were on the ground floor and near an exit close to the parking area.
This hotel was located in a central area for us (near Scottsdale Rd. and Shea). Easy access from Scottsdale Rd. and Mountain View. It was close to all our weekend activities. It’s less then 10 mins away from teh 101.
They serve a complimentary breakfast. It consisted of the usual toast/​bagels/​cereal/​fruit/​danish/​orange juice/​cranberry juice/​milk. You could make your own waffle. They had the batter and you put it in the waffle iron. They had scramble eggs each day we were there along with 2 other items. Either Sausage or Bacon or Canadian Bacon. And one day they had Corned Beef Hash and another day potato pancakes. It wasn’t fantastic but it was good. They also had 3 types of coffee and also teas.
We really didn’t interact with the staff. I did have to ask if anything was dropped off for us after we checked in. I knew my cousins would leave a goodie bag for us.
They have a basketball court and a small pool. But we did not use them.
It was a little pricey but didn’t do comparison shopping because we knew we wanted a 2 bdrm suite.
To wrap things up… we would definitely stay here again.

We took a little vacation over to AZ and this was home base. We got a killer deal on Expedia and it was a nice stay.
We were greeted by a friendly lady named Amber who checked us in and told us about all the amenities that comes with our stay. Free dinner and cocktails between 5 – 7 M-​F. We didn’t partake unfortunately but that sure is a nice thing to offer. They also offer free breakfast which we did use every single day if not just for coffee and juice. The food wasn’t the best nor did they have the widest selection, but it was free so you cant complain.
The rooms were nice and spacious. They had a fridge, dishes etc. This would be an awesome place for an extended stay. They had a separate bedroom with a large bath. The shower was kind of narrow and sloped weird but the rest of the bathroom was nice. The bed was comfy and they provide you with a shitload of pillows which I love. The only bad part about the room was the furniture. The couch wasn’t comfy at all, and they had this little old school recliner which wasn’t too comfy either. Dont know what kind of cable they have but it only had about 15 – 20 channels which was weak.
The pool area was nice and we swam pretty much every single night. Only once was someone else out there. The pool is small, but its perfect because nobody was in it and they always had a stash of clean towels.
This hotel is located about 5 miles up Scottsdale Blvd from all the hipster hangouts/​bars in downtown Scottsdale. Free parking too. And free internet. Overall it was an awesome stay and I would definitely come back again next time we venture over to AZ.

When traveling to AZ, I usually stay here. Rooms are clean and spacious, quality is consistent. Best part: the nightly complimentary dinner and beer!

My husband and I stayed here this past weekend because we thought we’d like staying in a place with a kitchenette. We also thought we’d like staying in a place that had a complimentary breakfast buffet. However, we ended up not using either feature. It wasn’t that the kitchenette or buffet were inadequate. It was more that we were down the street from wonderful food places (most of which were found through Unilocal), and we liked the local variety.
Our biggest problem with the hotel happened immediately — we rolled in around midnight, and the hotel claimed they didn’t have our reservation. A few calls to Expedia straightened that out, but I was frustrated with the hotel personnel’s (slow) speed at which they solved the problem.
The rooms were clean but not particularly fancy. I could say the same for breakfast — they had some hot options, which was nice, but my husband thought the few things he sampled were rather bland. We didn’t swim in the pool but it looked small. I took it as a bad sign that we didn’t see people in there in the mornings or evenings.
If you’re looking for a clean place to stay, especially for a longer duration (which is what it’s made for), that’s near some good food, grocery, movie theater, etc., I’d recommend it. It was an OK stay, but I don’t think I’d return unless those were my circumstances.