L & J Motor Vehicle Services

Ive been here twice and bith times i had to wait longer than the actual dmv… They not only whispered under there breath that we shouldnt of came back, but they mocked an elderly lady about her eyesight… «We arent eye doctors here lady» many other things and rude comments to people

Do not go here. If I could give negative stars I would. I went in there to get a restricted drivers license and to show that my interlock had been installed to start my 6 months in the system. And the kid working told me that my interlock doesn’t count until I get my regular drivers license back– which is 110% not true. I just left the actual mvd and everything is set– the guy at the mvd told me that they could have easily done both and wouldn’t have wasted 4 hours of my day. I’m not sure if he was too lazy to do it, or they don’t train their employees. Not happy. Your best bet is to wait at the actual mvd to make sure everything is done, correctly. Money and time wasted.

Quick and friendly — they charge more than MVD, but soooo worth it. Much cleaner and no wait! I would highly recommend. I’ve used them for several services.

Much Better option than the DMV Office! Best place to get car tags! Service is always great and very short wait time! Five stars for sure

I cannot say enough about L and J. Melissa absolutely saved me by helping to correct 19 titles. I guarantee the DMV would not have shown me the care and kindness Melissa did. I would highly recommend, not only individuals, also businesses that need guidance and assistance securing liens. Thank you L and J Motor Services. I don’t know what I would have done without Melissa.

Looking for a business that takes care of your drivers license, title and registration, and other vehicle motor services in a non-​stressful environment?! Well don’t «DRIVE» any further, this is exactly what the staff here at L&J provided… all within 30mins!
I stopped by expecting a long wait like your typical dmv, but to my surprise I was assisted as soon as I walked in. I explained that I wanted my custom plate transferred over to my new vehicle, and I was provided the correct documents with no hesitation.
Thanks to Melissa who handled my paperwork, she made sure that everything was updated, signed, sealed, and delivered! I highly recommended going to this location, 2 thumbs up & 5 stars in my book!

Way better option than the DMV. I do a lot of transactions and these people have always been very courteous and motivated to help.
I will never set foot in a DMV again if I can help it.
Highly recommended and a pleasure to work with them.

It is convenient and no long wait but we were charged more than what was told on phone. We were told the duplicate title would cost $ 24 and we needed to bring the lien waiver. When we went with the necessary paperwork for the title they charged $ 44 saying it was considered as 2 transactions !
BP

Quick, easy, totally worth the convenience fee. This is one of the relatively few third-​party MVD places that does licenses as well as registration. We moved here from out of state, so I needed an AZ license, title transfer, registration, etc. Total convenience fee I paid was $ 35. I was in and out of there in half an hour, and it would’ve been less if there hadn’t been some confusion over my Minnesota registration (MN doesn’t ask you to carry registration info in your car, so I had to scrounge around for something to show). Someone helped me as soon as I walked in the door and I mostly spent the half hour in a cushy chair watching TV. Highly recommended.

Better than DMV in this area. Smaller crowd. Same result. Frustration brought to you by people that most likely used to work for the DMV.

This place is worth every penny! There’s very little wait time. They are professional, nice and efficient. There’s no reason to go through the incredible long wait times at the DMV when you can just walk in here, pay a small fee and get the same services.

This place is very convenient when you’re trying to deal with your drivers license and registration services. They do Vin inspections which is what I went therefore and that’s to make sure that your car is in stone or anything apparently. But the one thing that makes him stand out is that I had gone there for copies of that report because I kept losing him and they could’ve charged me $ 15 every time and they didn’t they were very cool and I never had to wait. So they get five stars. Who would think a registration center would get five stars LOL?

Whoever said the MVD sucked never went here to conduct business. I received my new temporary license in about 15 minutes. The horrible photo was not their fault, but they do add about $ 15 in convenience fees. In this case, from all the horror stories I heard about MVD, paying that fee was well worthy. New license arrived in less than a week. I arrived at the office at 4pm and that is about when they close, but there was no wait. Finally the AZ government got something right.

Absolutely awful. They messed up a simple plate switch and tried to charge me to correct it. The girls there are incredibly rude and incompetent. I’m not sure if the DMV is worse.

Great service. Had to trans a car title we purchased out of state. They were quick and it was well worth the $ 20

I contacted L & J Motor Vehicle Services via phone and spoke with a Customer Service Representative about converting my motorcycle AZ RV License plate to a MC plate after complying with AZ street legal requirements, I was told by L & J that it would not be necessary to bring the motorcycle (trail bike) in for an inspection and that I would only be required to sign a form as the class I vehicle inspection is no longer required.
When I arrived with all my paperwork in order, I was told by the Customer Service Representative at the front desk and her associates that the motorcycle would need to be brought in for a class I inspection which was incorrect information after driving from and back to North Central Phoenix to retrieve the motorcycle and loaded it into my truck.
Just before driving back to L & J, I contacted the Arizona DMV in Scottsdale and they informed me the L & J Motor Vehicle Services was incorrect and the information provided was in conflict and opposite of what I was informed by L & J at their office.
After the time lost and incorrect information, I drove to another third-​party DMV office and had a positive experience with them. I just cannot recommend L & J Motor Vehicle Services.

What an amazing customer experience.
I had many complicating factors with my relocation to Arizona involving multiple vehicles with different circumstances. Javier spent ten minutes on the phone with me prior to my arrival and had the patience of a Saint when I appeared with a folder full of documents. He took the time to examine each one and stepped me through what did and did not need to be done for each vehicle.
Javier is clearly an expert in his field who takes a personal interest in ensuring that his clients know precisely what needs to be done and how. He guided me through obtaining my AZ license and how to title and register a complicated number of vehicles.
I have never experienced this level of personalized customer service from any government agency in any field. The office that I visited was incredibly warm and friendly. The leadership team of L&J are obvious octane junkies which immediately appealed to my love of all things internally combustible. (By the way, one of my vehicles required emissions testings and I acquired the certificate. Does that mean my car passed gas? ;-)
To describe L&J as a «motor vehicle services» organization falls short of their spirit to deliver the best possible customer experience while providing a legally required service.

The lady that helped me was excellent. We had a bit of a confusing situation with 2 different titles that have changed hands a couple times and she handled it all well.
«Convenience» fees seemed a little high but I guess this is Scottsdale and not Avondale.
When our agent was off handling our paperwork, at least 2 other agents came by to see if we needed help. This was certainly appreciated as we were in a hurry. Heck, everyone is in the hurry when it comes to DMV stuff.
I would use them again.

I know what’s going to happen. I can see it now.
I tell you about this place.
You get all «Holy Shit!» I had no idea you could do that.
And I get screwed in the process.
First, stop going to DMV.
This shouldn’t be a problem, since you already avoid the place like your urologist’s latest STD results.
Begin going to L & J.
They offer every service DMV does, but here’s the kicker, they only charge a small fee. Like ten bucks.
So the question is… would you rather sit and wait for three hours, as others check out your tats and whisper to one another?
Or pay the ten bucks… no line… get in… out…and back to your life.
You’ll like L & J
Your friends and relatives will like L & J
And eventually, I won’t, when I have to wait in line because I told you about this little gem.
Don’t think I did this for you.
I did it because my therapist said to do something nice for someone for a change and how it’d make me feel better about myself.
It didn’t and I don’t.