Luxor Auto Group

In the course of 20 years, I have bought 3 used cars from Luxor. Sy and his sales people were always excellent to work with. If something was not completely right, they fixed it to my satisfaction. I would recommend this dealership to anyone looking to purchase a luxury car that looks way more expensive than the price paid for it. Highly recommended!

Best car buying experience ever! Our sales guy, Paul was excellent he was very patient while I test drove different vehicles. Lisa in financing was spectacular. She even came in on a Sunday for us and had us out of there in less than an hour! The owner Hamid is a standup guy. Overall I would have to read this place 10 out of 10. I did not feel any pressure to purchase a vehicle and I feel I got a very good deal. I would definitely recommend buying your next car here!

Go see Hamid he will take care of you!

Picked up a 350z from these guys in late March. They say the give every car a major inspection by certified mechanics… Well 5 days later my car was making extremely loud noises on cold start. Went to them and they said «sorry you got it as is». Took it to my mechanic and the belts were super loose. $ 100 to fix. Next, after 3k miles I need new front tires! WTF! Again go to my mechanic and the lower control arm and bushings are bad. $ 1,200. Now with a total of 4500 miles on it since purchase I need new breaks. What kind of «certified mechanics» do you guys employ? I guess I should of walked away when all the employees looks like the guy that sold me my dress shoes at nordstroms

I always stop by Luxor when I’m in the market for a new car. They have great selection and I never feel any sales pressure. The prices are always reasonable and when I traded my car in I got a pretty good price for it.

If anyone knows me… they know I have owned my share of vehicles. When I say Shawn, Rhad, and Hamid are the absolute very best, most courteous and sincerely «good people»…I’ve earned the right to judge. After all-​I have spent more hours in dealerships than at the dinner table.
(Dare me to share? Well alright (not in order):
Ford Mustang
Geo Metro (don’t ask)
Ford Maverick
Datsun p/​u
Mercury Cougar
Saab
GMC Safari
Honda Ridgeline
(Take breath here… continuing on…)
Ford F150
Plymouth Voyager (see Geo, above)
Toyota Camry
Jeep Wrangler (I’ve had 4, thank you)
BMW X5
Prius
Mercedes Benz 325i
Honda Accord
GMC Danali
Land Rover
Honda Pilot
Prius (#2)
Escort
Chrysler Laser
Mitsubishi Galant
Yugo (just kidding)
Mercedes Benz G55
BMW X5 (#2)
* I know I’ve forgotten a few but my fingers are tired of typing and you get my point. If you want to (FOR ONCE) be treated right… go see one of these 3 gentlemen. You will be glad you did. Mark my words…

The Luxor Employees are simply AMAZING!
Vehicle transactions always take time, and my wife and I enjoyed buying our car from Luxor. It wasn’t your typical 6 hour transactiona. We were pre-​approved by Lisa, the vehicle and paperwork were ready when we arrived and we were in and out of theere in a short period of time.
Lisa, thank you for going above and beyond with your Finance experiences and securing the best interest rate for us. We felt like you truly cared for us and treated us ike family!
This was a very positive experience, my second with them, They were outstanding, highly recommend!!! They went out of there way to make me happy, thank you soooo much… I would not hesitate in buying again from Luxor… and happily recommend them to anyone wanting to buy a quality luxury vehicle. Thanks guys!
Thank you again!

This is their Scottsdale location, which has the best selection of cars between their 2 locations. It seems like every week they were adding a new car that I wanted to test drive. The guys here began to recognize me as I drove up… hilarious. Although they had many cars I wanted to test drive, I didn’t end up buying one from them. It «didn’t feel like my car» when I sat behind the wheel and drove them. However, the sales guys here were great and didn’t try to put any pressure for me to buy. Very good experience with this place. Will consider them again in the future.
Return Factor — 87%

Your car is covered by the Arizona Used Car Lemon Law if a major component of your car breaks before the earlier of 15 days or 500 milesafter you buy the car.
If it breaks, you’ll still have to pay up to $ 25 for the first two repairs.
The recovery for the consumer is the purchase amount paid for the car.
From:
To:
;
;
Subject: 2005 bentley…
Date: Tue, 11 Sep 2012 15:33:40 –0700
Mr hamid,
I was forced into purchasing a car from your dealership after your sales men sy salari held my 20k wire transfer hostage and said I would never get my money back. I was forced to go thru the deal anyways or risk loosing my hard earned money. Upon pick up of the car several things were wrong that were not mentioned in the detailed ebay add or over the phone or in the sales contracts. The roof was sagging in the back of car. The rear brake light did not work. A chip was hidden in the rear windshield cause by your company doing a poor job at repairing the 3^rd brake light. A hazard light cluster button not working. A hissing sound coming from the front driver side of car. Paint cracking in the side skirts. Also all of tire sensors for the car didn’t work. You guys assured me you fixed it and sent it home with my fiancé erin. When the car arrived I noticed everything wrong with it and called your company immediately. You told me to take it to autohaus for repairs because they had done other work for you and that you would take care of the bill.
After a week or two of waiting for you to approve work to be done. The bill was a little under 4k you made a good faith effort of 1500. Still not fixing the 3400.00 rear windshield which you guys hid using window tint outside the car. Or the hissing sound costing roughly another 7k give or take cause the work hasn’t been done yet. Ive shopped around on both these problems and this is the lowest I could find. Also 800 to replace the hazard light cluster. Or the 2k in paint to fix the side skirts. Autohaus only did part of the work when they saw you were not willing to pay the bill as you promised. I agreed I could not pay for all of this after just paying out 20k in a deposit. or was it 25k I don’t remember. He said take my car for awhile enjoy it and come back when I had more money to work on the rest. All my paperwork is in my car at a repair shop as we speak. Im fixing all of the stuff above mentioned besides the paint I fixed a few months ago.
I spent all day on the phone today contacting a good lawyer to represent me in arizona. I have a mtg scheduled with him on friday at 10 am and I will move forward from there. I also have contacted the attorney general in arizona, and filled out a formal complaint for consumer affairs in arizona. I see you guys have done this to other buyers in the past. I hope you do something to fix this problem.
auto haus
interior roof
3^rd brake light
tire sensors = $ 4k roughly
unlimited auto
paint side skirts = $ 2k
rear windshield = $ 3400
hissing sound vacuum leak under steering column have to pull engine out to fix = $ 7000
hazard light button cluster = $ 800
total 17 200 in repairs excluding brake pads and oil change. I ve had the car maybe 3 months and found all these wrong the day it showed up. You’ve only sent me a check in 1500 to help. the balls in your court please make this right.
trevor stephens

I have purchased 4 vehicles from Luxor in the last 12 years. My latest I got in 2011 is a BMW 750. I traded in my last vehicle and they gave me more for it than I expected. Justin guided me through the transaction and it was painless and took less than 2 hours. I bought the top-​tier warranty for the vehicle also. When the vehicle recently needed a repair, I took it to the BMW Dealership and the warranty covered some repairs but not the main one which was a serious and expensive problem. I called Luxor’s service manager and told him the situation. The owners went to bat for me and made a series of calls to the warranty company and a few days later I got approval to get the repair done there. They gave me a loaner for a few days to complete the job. Zero out-​of pocket for a $ 4K repair job! I not only recommend them for a purchase of a used luxury vehicle but they have an awesome service department with reputable technicians. I’m with Luxor for life.