This is a stand in line, order and they bring to your table restaurant. There is a large Chinese style menu selection with standard fair. I’ve eaten here twice and enjoyed it both times. I had fast service and a hot delicious meal.
A C.
Rating des Ortes: 2 Scottsdale, AZ
Way too much sodium as the body swelling is noticeable. As the dishes were entered into my fitness app, notices abound of sodium exceeded. That said, the new ahi bowl was delicious. The Thai won ton soup bowl, ditto. The Dan/Dan noodle dish also delish. But, cut back on the soy/sodium, please, who needs it? Embrace the fresh flavors. Great concept restaurant.
David H.
Rating des Ortes: 2 Eugene, OR
On my first visit several years ago I was pretty psyched that a gluten free menu was available. And in fact, the gluten free options I tried were pretty good. Here it is years later and I am handed the same 4X6 wrinkled up, tired gluten free menu. Meanwhile I have watched new selections like the wok bowl and seasonal items come and go on the main menu. I did order the asian chopped salad and it was a flavorless bowl of lettuce with some shredded carrots and tomatoes. Oh! And a blob of plain shredded chicken sat in the middle of the bowl. C’mon Pei Wei! Gluten free asian fusion is not difficult. Almost all of the recipes except the deep fried options can be made gluten free with Gluten Free Soy Sauce. Probably will not be returning any time soon.
Edward M.
Rating des Ortes: 1 Cave Creek, AZ
Just keeps getting worse. Ordered online. I specified 6:30 for pickup which gave them 35 minutes to complete the order. Got there at 6:35 and they said I was the third ticket in line. In the end the order was over 15 minutes late.
Kc m.
Rating des Ortes: 1 Phoenix, AZ
Take Out Feedback. At 6:06 pm I place a small take out order, the order taker says pick up 6:35 We arrive to find all take out orders are behind, about four people still waiting to pick up. **I ask how much longer, and girl at counter says 7:30pm** Really!!! ***set the proper expectations, on days like these** Suggestion to consumers for this location. Call before, you go pick up to make sure your order is ready.
Dan B.
Rating des Ortes: 3 Carefree, AZ
Been going to Pei Wei for 10 years, always like the food but they have slipped. Always felt the place was clean, but now they are slipping there also. The gap between the two tables slid together is dirty, foods grains, etc. Need to wipe the sides, not just the top. Dust and dirt under some noticable areas is unkempt. The hanging vents over the woks is as dirty as ever. Nothing is stays the same, but the lack of trying to maintain is showing up. To bad.
Charissa G.
Rating des Ortes: 4 Phoenix, AZ
Expensive, but healthy food, good drinks. I went to Pei Wei on the 1st of July. I was really excited. I ordered chicken lo mein and a drink. But when I paid I found out it was ten bucks!!! The restaurant was nicely decorated and very clean. Overall it was a pretty good experience. I hope to go back soon.
Gary S.
Rating des Ortes: 1 Scottsdale, AZ
I used to go here once a week for their gluten-free PW spicy. But they changed their chicken to thin little slivers. It is awful. I’m no longer going.
Jane M.
Rating des Ortes: 1 Scottsdale, AZ
We hadn’t been to our local Pei Wei at Scottsdale Summitt in a while, but went for dinner tonight. What a disappointment! The place was filthy. Never mind the uncleared and sticky tables and the stuff on the floor. The Chinese woks and sieves hanging over the food prep area are so covered with greasy dust they look like they’ve grown gray hair. OVERTHEFOODPREP. Where are you Health Department?
Bev T.
Rating des Ortes: 3 Phoenix, AZ
The food is consistently good but this particular location and date, we found the seating area very dirty. Tables were not clean, no plates on the tables, floors were filthy and this was with only a couple tables being occupied. Several Pei Wei workers were just standing around gabbing when perhaps they should have been cleaning up. Customer service was lacking on this day but food was good.
Belle G.
Rating des Ortes: 5 Southwest, Las Vegas, NV
Brandi oversees the To Go orders and catering. SHEISFANTASTIC. Any restaurant is lucky to have someone so dedicated to customer service and promptness. I will continue to order catering from this Pei Wei just because I know she always gets it right and is on top of customer service. HIGHLYRECOMMENDTHISRESTAURANTFORTAKEOUTANDLARGECATERINGORDERSTOGO.
Joe D.
Rating des Ortes: 1 Scottsdale, AZ
What in the world has happened to this place? The dining area is a pig sty. The food is slow to come out and you pay more and get less. Even the good napkins they had are gone. Somebody step up and fix this place!!!
Melody V.
Rating des Ortes: 1 Scottsdale, AZ
I really judge a place by its willingness to step up when they screw up! I ate last night at Pei Wei at the Summit in North Scottsdale, had Orange Peel Chicken & spent the night with all the AWFUL symptoms of food poisoning. I tried calling the mgr all morning. No one picked up until 11:30. I called their corporate office, told someone my issue @she put me into the«we’re very busy…» Vm. No call back. Finally I reached the location mgr. Of course, «it’s just not possible». Yea right! Tell that to my toilet!
Matt M.
Rating des Ortes: 3 Scottsdale, AZ
I would rate his place a 5 Star restaurant but they messed up my order I NEVERDO UnilocalREVIEWS!!! And last time I came it was okay second time okay but THIRDTIME !!! They messed it up… The only reason I’m giving this place a 3 star rating is because they have great service and a Coca Cola Freestyle machine which gives many great choices to drink… I will have to say my order is complex… I’m sorry pei Wei but please start listening to my order…
The T.
Rating des Ortes: 1 Scottsdale, AZ
I’m sorry to say, but my food was disgusting. The bad: pork egg rolls. Dripping, pooling in a swamp of cooking oil. I squeezed by rolls and extracted at least ¼ cup of oil. Also bad: wantons. They came with the soup. In the bottom of the bowl was a pool of cold, smelly, oil. Pei Wei has been ok in the past, but something has changed… and it is not good.
Kerstin H.
Rating des Ortes: 1 Scottsdale, AZ
We were last at this location on 12÷4÷14. My daughter had a side of fried rice with her entrée. After beginning to eat it, she found worms in the rice! Management was notified and they made her a new order and comped the meal. Needless to say, we didn’t want to finish eating. I wrote to their corporate customer service to let them know what happened &NORESPONSE. This used to be one of our weekly restaurants, but we’ve been unable to go back since. The lack of interest by the company is not adding confidence that the food is safe and not infested. Yuck!
Andrew W.
Rating des Ortes: 3 Scottsdale, AZ
I tried the Peppered Chicken this time around– not at all like pictured. Way too much sauce and not enough veggies. Pretty mediocre for the price, really. Also, when I made it an issue, the staff weren’t very accommodating. They were too young to care it seems. I usually have a good experience with this Pei Wei, but lately I haven’t been very impressed. The main redeeming quality of my experience was their Coca-Cola Freestyle Machine. It is an incredible experience in itself, that is if you enjoy different types of sodas. I will go back to this location, but I’m not rushing back anytime soon.
Jenn W.
Rating des Ortes: 4 Rio Rancho, NM
Came this location since it is closest to us and we were pleasantly surprised. The ordering process was efficient and we had no wait despite it being a busy lunch time. Restaurant is nicely decorated and has a nice layout. There is also outdoor seating. The only weird thing was that the food was not brought out all together. We got one dish… waited a bit… then another… waited…and then another. I’m sure it was in effort to expedite our experience but it was just, different. Food was tasty(Pei Wei spicy, kids teriyaki chicken, and sweet and sour chicken) although my daughter’s meal was lacking in the chicken portion department(think a big bowl of rice and 4 tiny pieces of chicken).
Pamela G.
Rating des Ortes: 5 Cave Creek, AZ
Always consistent and fresh! We have never had a bad meal here and we’ve been coming here for years! New fresh menu items awesome! Our fab is hot and sour soup and Vietnamese Rolls!
Andrew S.
Rating des Ortes: 4 Scottsdale, AZ
It’s easy to forget this location is here. Tucked away between the Safeway and the corresponding gas station is this run-of-the-mill Pei Wei establishment. I usually order Pei Wei Spicy or Mandarin Kung Pao chicken. Though, Kung Pao beef is surprisingly tasty. Then, I load it up with their chili sauce and spicy mustard. I like to add extra veggies too because they tend to skimp on that. Stay away from the Curry because it’s bland and runny to me. Tips: Asking for brown rice and steamed chicken make Pei Wei a fairly healthy and tasty alternative. Though not the cheapest or most authentic, I’m been a fan of Pei Wei’s attempts to stay true to their Asian roots(Pei Wei’s Market online) and provide good value with every meal. And, I like the cool touch-screen soda dispensers. Looking forward to the new Siracha Chicken(arrives Oct 8)!