Phoenix Skin

I wish I could write 0 about my experience here. I’ve been coming here since I was in middle school. I have troubled skin, and I’ve always trusted them. The front desk staff over the course of the last few years has become the absolute worst I’ve dealt with. Ever. They’re trashy looking, and they are uneducated, unhelpful, and aggressive. I live 40 minutes away now, and was willing to make the drive, because aside from them, my experience with professionals has always been good. I called specifically asking if they took my insurance, and if I’d be paying the specialist copay of $ 30. She confirmed. So I made the drive, during rush hour traffic, to get an appointment in before work. When I arrive, I’m informed the copay is $ 100. I tried to speak to the girl, and she starts going on about how they’re contracted, this and that. To me, this is irrelevant. She won’t let me speak. I’ve made this drive for nothing, and they’re asking me to pay 3x what I had originally thought I was going to. I will absolutely never go back. I will tell anyone and everyone who will listen not to go there. The front desk staff ruined my rapport with this business. Fuck you guys.

My skin has broken out pretty badly. Not used to the Arizona weather. A friend was kind enough to refer. In just two weeks my skin is almost completely clear! Happy!

The staff is caring and went beyond all expectations to accommodate my needs. I had only one appointment there, with Michael Richards and definitely coming back! His assistant promptly returned all my calls to resolve some problems with prescription (to prescribe a different, less expensive medication) Thank you!

Very disappointing and unhappy. First appt was in June. Told receptionist I wanted a «skin check» and also to have a tiny bump on my cheek checked. I had had it for a couple of years — didn’t cause any problems, but it annoyed me just being there. An esthetician thought it was a clogged seborrheic gland and suggested I have a dermatologist look at. Nice office, nice staff at Phoenix Skin. Shown to examining room and after a few minutes, PA comes in. Quick and efficient. Did my skin check in about 90 seconds, said all was good, whisked out. I blinked, looked at nurse, and said, «What about???» She checked chart, said there was no notation, but she could see if he could come back. Well, that sounded like it would be inconvenient for him, he seemed really busy, and maybe I wasn’t clear about it to the receptionist, so I just shrugged and went home. So the bump — not painful and — as DH said, not noticeable to anyone but me! — kept annoying me, so I made another appt. October 1^st. This time I am seen by an older doctor. He looks, ruminates that it probably is a clogged gland or pore, but to be on the safe side, should do a biopsy. This alarmed me, and I asked him: «You are going to cut my face?» He assured me that it would be very tiny, look like «you scratched your face hiking», but it was better to be on the safe side. Okay, he’s a doctor, and there is a lot of skin cancer in AZ. So there’s this tiny sting, he pats me on the shoulder and leaves. The nurse applies a band-​aid to my cheek and gives me care instructions. I look in the mirror — I do not like the band-​aid look, but whatcha gonna do? So I get home and later that day remove band-​aid and almost pass out. This is not a scratch — it’s a HOLE! I kind of freak. DH tries to soothe, says probably looks bad cause it’s first day, give it time. I don’t think I will live long enough for there to be enough time for it to look «normal».
Well, it’s been two months and two weeks and I still have a freakin’ divot in my face. I have gone to plastic surgeon, who said he can’t second guess another physician, but he probably would have taken a stitch when excising that amount. His solution for this would be to actually cut out around the divot and then stitch. Oh, yeah, like anyone is getting near my face with any kind of sharp instrument. Apparently, I am always going to have this scar on my face now. I have friends who have had multiple skin cancers removed from their faces and don’t have this kind of mark. I look in the mirror and feel a surge of anger and frustration. Phoenix Skin had such excellent Unilocal reviews, I felt really comfortable going to them, but I feel like I need to post this review, so people aren’t too trusting and ask questions.
Oh — and it took two weeks to call me back with the biopsy results. They called on October 15^th. Of course, it was fine.

Dr Laris’s skills are impressive. Our results were better then we ever anticipated. His staff and nurse are outstanding. his social grace is among one of his many gifts. We are confident that his outcomes have great success, due in part to he listening skills. He listens intently to what a patient wants, asks vital questions to collect information about the kind of results the patient is seeking, explains surgical and non surgical options and develops a plan with the patients goal in focus. Dr Laris delivered well beyond any of our expectations. On a side note, my husband is also a physician and Dr Laris came highly recommended to us by another physician. We look forward to continuing to use Dr. Laris, and referring friends and family to him without reservation or hesitation.

After having a very disappointing appointment with a different dermatologist in the area, vising Phoenix Skin was a relief. Mike was very knowledgeable and was able to work out a treatment plan for my acne that I hope will be very effective. I have an appointment with Jenna next week for my first chemical peel to help boost my acne scar recovery. I’m so happy with my whole experience with Phoenix Skin so far and am excited to finally have a specialist who cares and who actually wants to help me clear my skin. I would recommend Phoenix Skin to anyone!

A very helpful and caring staff! I just moved to AZ and found Phxskin online and couldn’t have been happier with my choice. The Doctors all treated me very well and legitimately seemed like they wanted to help me!
Best dermatologist is Arizona for sure!

I usually see Dr. Richards to follow up on my Xtrac treatments at the Central Phoenix location. He always addresses my concerns but I usually have to wait at least 30 minutes to be seen by him. So, one star off for that.
I do want to point out that Kim, his assistant is awesome! I have left messages and she promptly returns my calls. She has gone above and beyond to ensure that I am receiving proper treatment/​care.
Overall, this is the only place I trust for my family’s skin needs.

Mike Richards is awesome! He’s supported me to clear my breakouts that I started getting since moving to Phoenix for the last 3 years. He also removed some unfriendly moles. I have also visited the Phoenix office to see Caitlyn for the Picosure tattoo removal. She is fabulous and I plan on seeing her regularly when summer is over.

I have been going to Phoenix Skin for many years and have always been extremely happy with the facility, the nurses, and most of all… Mike Richards. Mike is a pleasure to work with and very knowledgeable — as is Kim. My husband even joins me on my visits now because he enjoys joking around with Mike and Kim. Briefly, my skin is in such poor shape from years of continuous sun/​boating/​hydrofoiling that I I don’t know what I would have done if I hadn’t found them all those years ago. I can’t say enough good things about them and have referred several family members and friends to Phoenix Skin Scottsdale. :)

Very clean, very friendly, very knowledgable, very thorough, and very patient with answering all my questions! I went in to Phoenix Skin and had a list of skin concerns for them to evaluate. Mike Richards PA was very knowledgable and professional! So was the medical assistant that took care of me. The front desk greeted me with a smile at check-​in and check out. First class operation run by Dr Lee Laris and his team! I wish more businesses knew how to provide this type of experience!

Extremely helpful and attentive staff. I have been here three times for various reasons and referred somebody as well. All of my experiences have been exceptional. They also offer aesthetic services such as Botox and other injectables etc. and there is an aesthetician available for peels and other rejuvenation. In my opinion this is a no nonsense place where you get good straight forward dermatological and aesthetic services.

Short and sweet – I had a minor skin problem that turned into a gigantic annoyance/​pain. Incessant itching to the point of me breaking the skin. My legs looked like battlegrounds from my claws :(Boyfriend all but forced me to head to a derm. I’m glad I finally took the leap, because I was quite miserable.
I, like many other reviews it seems, saw Mike Richards. The assistant that came in before him was so completely pleasant and nice, and she stuck around to take notes while he examined me as well. He immediately figured out what I should do (I’d developed a random form of eczema that wasn’t visible to the eye but left me miserable), had her write me a Rx for medicine and since I first applied it the next night, I’ve been 100% cured.
They insisted I schedule a followup appointment for a month later in case I needed anything, and said I was free to cancel it if my problem vanished like they said it would. Just called two days ago to happily cancel it. Quality of life: Plus 48 302 happy points!

Stumbled on Phoenix Skin when I developed a rash… And wanted to have it dealt with. My other dermatologist says they can see me in two weeks-​at that point I will have scratched my arm off. I call Phoenix Skin that afternoon and they were pretty full but said they could see me the next day!
Fast efficient checkin and almost zero wait to time see Dr. Mike made it even better.
They gave me a sample to get the itching to stop ASAP, and call in a prescription. I was in, seen, and out in no time, but certainly felt like I was looked after and received a proper diagnosis.
I can’t say enough good things about them… I wish all medical providers were this good.

PA Mike Richards is fantastic.
I had heard a lot of great things about Phoenix Skin, primarily the Camelback and Central location. The north location was more convenient for me, so I made an appointment.
I had a weird rash, and booked an appointment at a different doctor’s office for. After the NP came in, google image searched what she thought I had, and provided me with a diagnosis of ringworm, I was pretty skeptical. I should have pushed back at the time, but decided to get a second opinion.
The entire office at Phoenix Skin was amazing. Booking the appointment was super easy and I was able to get in very quickly. I filled out all the paperwork before hand on line on their mobile friendly site.
The receptionist was pleasant and the tech/​nurse took me back right on time. She was very sweet and my actual exam with Mike was a breeze. He was super thorough, but didn’t make me wait or waste any time. Excellent bed side manor. Mike took one look at my rash and explained that it wasn’t ring worm but a weird virus that crops up during season changes.
I would highly recommend!

I like the fact the entire process of getting an appointment and filling out paperwork was done online. They got me in the waiting room right on time and were friendly. Although I had to wait a little time to see Dr. Mike he was very nice as was his assistant and hopefully I am on the way to clearing up the problem.

All I can say is Michael Richard PA-​C is a ROCK STAR!!! After two mis diagnosis and eight weeks of pain and frustration this man saved my sanity — four day before Christmas! He provided me a shot that gave me quick relief and percriped meds (the correct ones this time) that had my condition under control within 48 hours.
The office staff in awesome, prompt, do not keep you waiting, efficient in calling in meds and just a sheer joy — I never ever have that with any medical facility. Thank you Michael and staff. I will recommend you!

Don’t waste your time going to your primary care doctor for skin problems (or anything else for which there is a specialist).
After being told by my family doctor that he didn’t know what was causing my skin to break out, I scheduled an appointment at Phoenix Skin. Unlike my experience with most specialists, I was able to make an appointment with one of the PAs the next day.
I was a little apprehensive because their on-​hold music and most of the rest of the marketing materials for the practice seemed pretty heavy on cosmetic procedures. I was afraid I would go in because of hives and end up with a lift and a chemical peel.
Nothing of the sort happened, though.
The front desk people and medical assistants were great, and they were running on time. Michael, the PA, was awesome. Very personable, knowledgeable, helpful, and empathetic.
Best of all, he knew what was going on and we got everything taken care of. Thankfully, the place wasn’t crawling with pharma reps (it seems like every time I go to my primary care doctor, the valtrex rep is chatting up the front desk — maybe a hint?)