Pizza Hut

Stop with the horrible reviews of this location… I ordered a two topping $ 7.99 large carry out special via online at 9:55 pm. I arrive 12 minutes later. My large pepperoni-​Mushroom with ranch dusted crust was ready, hot, Fresh and delicious. $ 8.63 out the door and on time… I don’t see a problem! I’ve learned over the years that ordering online versus over the phone is a much better choice for the consumer! The ball is in your court to Double and triple check the accuracy and price of your order! Smarter not harder my friends!

Place sucks. We went online and ordered a pizza and wings (nothing crazy, just a pizza and wings. We didn’t ask them to make a smiley face out of pepperoni or anything like that. They’ve had lots of practice making both of these items I’m sure) and the estimated delivery time was 65 minutes. 65 minutes is a long time when you’re hungry, I honestly didn’t know if I had the patience or wherewithal to make it. I decided I needed a way out, so I said «Hey, I bet they’re pretty backed up with deliveries tonight. Let’s help alleviate this issue and just call them and ask to pick it up. That’d be nice of us, they’ll like that». We call about 10 minutes after ordering and the guy on the phone said that the food would be ready in 10 minutes at 7:05ish. Good, great, awesome, see you soon Pizza Hut man.
We decided to wait an extra 10 minutes and show up at 7:15 just to be safe because everyone knows that there’s nothing worse than sitting in the undersized waiting area of a pizza place like a weirdo just twiddling your thumbs and staring at the fridge full of unclaimed 2 liters. We get all checked out by about 7:20 and the guy at the front counter lets us know that «it’s almost done». What do you mean it’s almost done? We’ve now given you an extra 15 minutes Pizza Hut man, you’re not holding up your end of the deal. We take a seat in the waiting room for what could’ve been weeks or months or even years I really couldn’t tell. Time passes exponentially slower inside a Pizza Hut, it’s essentially a black hole within a strip mall.
They eventually realize that there is no way they’ve been cooking our pizza for 40 minutes, ask us for the name on the order, and start looking through the orders that were sitting there waiting to be claimed. Ours is nowhere to be found, it’s MIA, another casualty of the proverbial pizza war. My friend then gets someones attention, points to one looking lonely in the corner and says «Hey, is that ours?». Pizza Hut man confirms that it is indeed our pizza, we retrieve the package and promptly exit the Pizza Hut. We successfully get the food home, this is the moment we’ve been waiting exactly 56 minutes for. WELP, the food is cold and it’s honestly hard to tell if I’m eating the pizza or the cardboard box at this point. The wings are also cold and just generally not good, the skin on the outside has a distinct jerky-​like texture and is more akin to a buffalo flavored piece of gum than a chicken wing. To add insult to injury, this lackluster ensemble was $ 30.00 American.
I’m not upset, I’m just extremely disappointed. From now on my pizza business will be going to Papa John and his boy Peyton Manning.

The bread sticks are good. The pasta is disgusting. It came out very overcooked. The noodles were so mushy and disgusting it was almost liquid and I’m pretty sure the chicken is not actually chicken. And apparently you don’t get marinara sauce with your bread sticks. Who doesn’t dip bread sticks in sauce? At least if you don’t give one out with our order let us know while purchasing that its extra if wed like marinara which I’m guessing most people do when they order bread sticks. Terrible customer service. The girl was talking on her cell phone the entire time she put my bread sticks together no wonder the pasta was over cooked and cold. 2 thumbs down for this location. Pizza hut is normally very good.

Wow… who would’ve thought ordering a pizza could ruin your night. Called in to order a pizza and «James» (at least that’s what the «supervisor» said his name was) answered the phone. You would have thought I was his long lost enemy. I cannot believe how rude he was just to create an order. I NEVER leave reviews and I am fairly patient person but WOW. What a jerk he was. I asked to speak with someone else. The supervisor came on and said I could call back Tuesday to speak with her boss about it… really? You can’t handle it. just sad

We got the two medium pizzas for $ 6.99. We upgraded the one pizza to sweet siracha and it was not good. Very bland. Although the deluxe was amazing Order was ready in 15 minutes as promised.

I ordered two pizzas and one was good, the other not so much. The pizza with pepperoni and mushroom was fine. The other one, with chicken and onion, wasn’t tasty and I ended up tossing it. Not sure why but perhaps the chicken wasn’t cooked well and the onion also. Both chicken and onion might have been oiled and that taste transferred negatively. I’m guessing pizza with minimal toppings would be the best choice.

Ok so a couple of weeks ago I order two pizza on pepperoni and one meat lovers with stuff crust and when I picked my order up and got home I noticed that I got two pepperoni. I returned to the store and the guy behind the counter got me my new pizza and told me that there was a free one on my account. So I left it at and thought great I get my next pizza for free so I thought. When I returned to the store and ordered my pizza they told me that I would have to pay five dollars for my pizza that there were limits to my free pizza. I told them that I am ordering the same pizza that I got last time that you guys messed up on and I shouldn’t have to pay a thing. The lady said that I would have to pay the difference so I did. Then I called and asked about another pizza and asked how much it would cost and for a large ham, pineapple and jalapeño and the lady on the phone e told me that it would be $ 6.75 i repeated it to her and ahe confermed it so I thought great I’ll order it and pick it up I get to the store and when I got to the store it was $ 16.98 a completely different price that I was told on the phone. When I told this to the manager he told me that she was new and it wouldn’t happen again but would not give me a discount on it. This will be the last time that I go back to this location. Might even be the last time I go to pizza hut I would recommend anyone to go to this location if there life depended on it. They have every pour customer service and the manager is rude if you can avoid going to the store do so.

Good Pizza Hut location. I have had this pizza a few times now and every time has bee really good. I’m not sure why there are so many negative reviews, but my experience has been great. Very quick delivery and always hot food! Thanks guys keep up the good work it is noticed!

Still sadly disappointed in this location, I’ve never been so let down. I even spoke to Donna the manager and my stuffed crust pizza still came out a limp soggy mess. I know for a fact it isn’t supposed to be this way! I’ve ordered from this location three times and my pizza has always come out soggy. I’ve posted a picture if you’re not convinced. I’d rather drive a few miles to pick up my pizza from the Broadway and McClintock location than have a soggy pizza that I can’t even pick up with my hands.

This has to be one of the worst experiences of my life. Following reasons are below.
1. Took over 90 minutes for my food so the soda was warm and the pizza/​wings were cold.
2. The driver couldn’t get into my gate with my code. Then I spoke to the manager and advised I would be coming down stairs and the driver wasn’t even there.
3. I specifically said no onions and there we onions.
I will never ever order from there again. If I could give them a half star I would.

Is zero stars an option?
Delivery took over an hour and a half. When the pizza arrived it was cold.

I love Pizza Hut, it’s just this specific location that upsets me.
First of all, there’s a lady there named Donna and she has messed up our order once and honest to #$%* takes forever to do something. She’s just not very bright. Sorry bout it.
Another thing, the bathroom in there was nightmarish scary, and the whole restaurant smelled terrible when it should smell like delicious pizza and stuff.
I love Pizza hut and I will continue going there because it’s the closest one to my house, but not as often as I would probably. Side note, I love the p’zone’s but only cheese ones, and it makes me an extra happy customer when the workers (never at this location) offer putting in more cheese at no charge to make up for the lack of ingredients.
OH and another important thing, backing up that the lady there is not very bright. She once told us that they were «out» of P’zones, like they come in frozen or something. I’m pretty sure they make them by hand, fresh, do they not? I mean, they don’t even offer only cheese ones as a menu option, so if they came in frozen don’t you think that would be impossible to order one? Sonofabitch…

Horrible. They lied and never called us back with no pizza. The manager got busted when I called him out for lying. Spent over 40 bucks and we got served cold food by some guy who didn’t speak English, almost 2 hours later.

I just ordered 14 garlic parmesan WingStreet wings, and WOW they were bad.
Greasy, very little meat, and so much bread coating it was just disgusting.
This experience really made me appreciate quality chicken wings from just about anywhere else. GROSS WINGS DO NOT ORDER!

When I want thin n crispy… please don’t throw in a pan crust… if you run out of the thin crust dough tell me, even if I order online. After about 5 times of the same thing, we’re giving this location a temporary rest. However the staff here is friendly and the grub is outstanding. :)

Pizza hut! Oh how I love your online ordering system when I refuse to drunk dial for food :)
I can’t complain. My pizza is always good and delivered on time. You all know what Pizza Hut tastes like, so I won’t go into the gooy greasy goodness factor.
I refuse to eat Papa Johns, Little Caesars, or Dominoes (gag me with a wooden spoon). Utilize Pizza Hut’s online or even texting system. The estimated time for delivery is normally longer than you really have to wait. 30 minutes and pizza is served!

If you want your order to be correct, call another franchise. They do not listen, forget to include the additional items in the delivery, but NEVER forget to charge you for them! We ordered 2 Pizzones, only one came, then the «manager» (I’ll use the term loosely) gave us attitude when we called back to complain. She had the Pizzone redelivered, AN HOUR LATER, without so much as an apology! I hate hate hate this Pizza Hut!