Pro Nails by Julie

My first time coming here on Friday night around 6PM & I will definitely be coming back! It was pretty crowded but yet I got seated and helped right away. I was very pleased with my pedicure & pricing wasn’t too bad at all — $ 23. Also a huge bonus for me is when they take tip on the credit card since I never carry cash.

Went here this morning and what a great place!!! Everyone was SOOOO friendly and man are they fast! I got a pedicure and a no-​chip manicure (plus removal of old stuff) and they did both at the same time in the pedicure chair and was done in about 50 mins!!! And it is PERFECT. The place is very clean and they even use liners for the pedicure tubs.

Tried this place on a Friday night. Easy to get in and could sit right next to each other. We only got manicures but will be back for pedicures. They both took their time and made sure to be extra friendly! I saw them cleaning the entire time which made me happy to know that they care about their environment

Best gel manicures and last three weeks! Highly recommend Naidia she’s very detailed and leaves your cuticles clean. Great conversation too!

I’ve been getting my pedicures here for years! They are all so wonderful, so I don’t go to anyone specific. My polish always lasts 3 weeks and I love the hot stones too. They’re always busy — because they’re so good. But you may want to avoid weekends because of this if you’re looking for a longer massage and relaxing experience. I’ve gone to a few others around the valley over the years just to try or out of convenience but my pedicures last the longest when I come to Julie’s!

Great experience! I took my sister and 3 nieces on New Year’s Eve Day while they were in town from WA. They were very accommodating and provided 5 chairs side by side, even took our pics. It was also very clean, they were gentle and the staff was personable. They provided a free bottle of water as well. We will make this a family tradition! :)

(Please ignore my destroyed cuticles as that has nothing to do with pro nails and everything to do with my gross chewing habit)
Let me just start by saying that pro nails by Julie is amazing. I have never been treated with such respect and genuine friendliness that I am every time I come here. I cannot afford to get my nails done very often but when I do I will always come here. I came in later in the evening and they were very kind and courteous about staying late for me. I got a regular pedicure and a gel manicure with two nail designs. I’m not sure what her name was, but the young lady that did my toes was so adorable and kind and was very courteous about my gross feet. Next was Kelley. She was very kind and talkative. I enjoyed having conversations with her as she put the gel color on my nails. Finally was Elvis. If you want a nail design, go to Elvis. She is so very talented and I’m still in awe of my nails. She did a design on each of my ring fingers of Luna and Artemis from the sailor moon show that I watched growing up as a kid. It was very detailed and she was so polite and reassuring about the fact that the store had closed and I still wanted my nail design. The manager/​owner was very polite about me being there late. I highly recommend this place!!! I wish I could have tipped them more, but after paying for my services I tipped all the money i had left in my wallet.

Shari gave me the best gel mani I’ve had in a while. Great conversation, attention to detail and wonderful massage. Couldn’t ask for more!

Went on my lunch break with some ladies from the office for trip nails. They were quick and finished Both a basic pedicure and a gel manicure in my lunch hour. The nails lasted more than 3 weeks, no chips, bubbles, or peeling. The pedicure still looks great too.
Only downside was the color selection. I know I’m spoiled by my usual spot and their endless color spectrum… but for what seems like a happenin’ spot there weren’t many choices.

I decided on a last minute splurge for my wife while we are in town. We both got the European style pedicures. Procedure included callous removal, green tea scrub and paraffin wax treatment. Go big or don’t go at all. Just for good measure we also got manicures.
The staff was very friendly and took their time. I am really glad I chose this place to spoil my bride.

I will never be coming here again! I have never had anyone cut my big toenail and leave it hurting. It hurts to wear flats and that’s what I have to wear to work!

Minh did my gel manicure. He was super sweet and very gentle, and they turned out perfect and so cute. Not a single complaint!

Went there with my friend while on vacation. It was my first pedicure! They are super nice and friendly. They do a great job. I definitely recommend going there.

Great and clean area! There’s none of those never ending knick knacks and various random bottles or outdated nail supplies around the counters here!
Definitely a great place for a quick mani/​pedi not really a spa atmosphere but quality stuff at a great price and soooo clean and tidy.

I love this place! Great service from very friendly staff. Very clean and they serve a ton of people, so you know it’s a good place! I never have to wait to get a mani or pedi. This will continue to be my nail shop fot as long as I’m in Scottsdale.

Julie and her employees are wonderful. I have lived in this area for years and I’ve learned my lesson, every time I try and go somewhere else Julie always ends up fixing them. No where else will you get such attention to detail, polite customer service and 100% customer satisfaction. She truly cares about every single one of her customers experience, I am so happy for them and their re-​model. I don’t mind spending the extra twenty minuets here or paying an extra $ 5-​$ 8 from the cheaper places in the neighborhood. If you’re ever disappointed with something (nothing’s perfect!) if you mention it Julie will do everything to make sure your satisfied.

Excellent service. Staff is delitful. Décor is beautiful. Gel manicure and Deluxe pedicure was great. They did a beautiful flower design too. Their new massage chairs beat any other massage chair you’ve been in… and they are Tiffany blue.

Had a great time here yesterday! The employees were super nice and actually explained to you what they were doing. Didn’t even flinch when I died during that pumice stone exfoliation on the bottom of my feet (Super ticklish!).
Nails look great and it was a relaxing environment.

I’ve been getting my manicures, pedicures and eyebrows waxed at Pro Nails for almost 2 years now. Julie is often in the shop and has expanded so much since I first found them (they have a second location now!) Most of my girlfriends and friends in Scottsdale also go here and I can say that overall, I think they deserve 4 stars. There have been times I have had 5 star experiences and times I have had 3 star experiences but overall, I give them 4 stars.
It’s very clean and the pedicure stations have the plastic tub wraps that are changed after each service. They are service orientated and always give you a bottle of water and a magazine. There isn’t crazy tactics here to up-​sell you on service and they have multiple options for pedicures and manicures.
The only complaint I have is that some of the Nail Tech’s here barely speak any English and it can be challenging to convey what you want/​need. Typically, the other Nail Tech’s will translate and it’s all fine but I have had a couple frustrating experiences with this.
They have a frequent buyer stamp card where after every 7 or 8 pedicures, you get one free. I’ve gone through a few of these in my time at Julie’s :) Overall, I probably won’t stop going here because I have tried AZ tip & toe in Tempe and Ken’s Nail Spa in Arcadia but still find myself back at Pro Nails. Give it a shot!

Never, ever coming back here again! What a horrible experience! Worst. Service. Ever!
My husband and I had an appointment and arrived a few minutes early. They made me wait 25 minutes, and made my husband wait 35 minutes. They skipped us multiple times to take care of people who came in after us. There was even a man whose sole job was manning the register and indicating who should go next — he managed to mess it up over and over again, even after we indicated that we were in a hurry and had been waiting a really long time. He just kept saying sorry as we were skipped again and again for no apparent reason.
Even without an appointment, this would have been terrible.
Finally, after 35 minutes of «in a minute», a tech started on my husband and almost immediately hopped up to spend another 5 minutes cleaning her previous station. At that point, my husband said not to bother, so he had to sit and wait for me.
It was absolutely the worst service we’ve ever had. What should have been a relaxing treat turned into an uncomfortable, stressful, waste of time.
On top of everything else, the woman doing my pedicure couldn’t understand enough English to cut my nails short, so I’ll have to get one again relatively soon. I’m an immigrant and I love accents and languages, but even I think you need to be able to understand enough to communicate about things that are part of your job.
She did hurry to get me done within a short period of time, but a pedicure should be a lovely, luxurious experience. I didn’t even have the time to get a design painted on my nails after their egregious lateness.
When we left, the inept «manager» had the nerve to offer me $ 5 off our next visit. I told him to keep it — we were never coming back!