Pro Source Vapes

This store constantly has little high school kids hanging around in there, it’s not really that professional to be selling to minors. Also the juice is made right in front of you at a flavor tasting bar, they also pump the nicotine right in front of you. I find it very unsanitary. I never buy their house juice because it is almost always never as accurate as the first time I buy it. They have a lot of cheap juice for 3 bucks, but it’s nothing you’d want to waste money on if you’re looking for quality. They have a staff that knows a lot about vaping so I guess that’s an up side. The place is also really cool with a lounge and Xbox. I prefer going other places to get more quality juice.

My first experience at ProSource Vapes was wonderful. Though there were quite a few other customers in the store, the gentleman at the bar who assisted me was friendly, knowledgeable, gave me his full attention, and answered any questions I had. He also made suggestions for the flavors I was looking for that were based on customer feedback, not just his personal taste. He was courteous and made sure to ask if there was anything else I needed. I was completely satisfied.
THEN CAME VISIT NUMBER TWO. There were only two other customers in the store (none at the bar), and four young men (presumably employees) were standing behind the bar chatting. I walked up to the bar and waited without acknowledgement until the gentleman (the man that had been so helpful during my first visit) behind the counter, who was helping another customer, asked me if I needed help. One of the young men came over to assist. I asked about some new flavors I wanted to try, and he told me they weren’t any good; that he didn’t like them. So, I picked a flavor off the menu board and he began haphazardly mixing and shaking. I had seen the other gentleman on my previous visit put the bottle in a water solution (presumably to fuse the oils?), but this young man skipped that step. He handed me the blank bottle and went back to chatting with the others. I had to get his attention again to ask for a label on the bottle so I would know what it was, and another worker slapped a label on it then also went back to chatting. I once again had to get the attention of one of them because I wanted another bottle of a different flavor. Acting inconvenienced, he came back to take my order. He then commented that the flavor I was asking for was «For old people.» Then openly, RIGHT IN FRONT OF ME, started complaining about how much he hates new customers that don’t know what they’re doing and don’t know what they want. The second concoction he made looked too dark. He elbowed the worker next to him and asked «Isn’t it supposed to be peach colored?» «It’s fine» he responded, and went right back talking with the others. Once again, no water solution soak, and no label on the bottle. So, I had to interrupt their conversation for a fourth time to ask for a label. Upon checkout, I asked another worker if they carried replacement seals for the mouth piece of the pen I had (which I purchased there), and was told, «No, I don’t even know where those come from.» When I got home, I decided to try my «Old people» flavor out first and it was HORRIBLE. I had paid over $ 30 for a bottle of juice that was OK at best, a bottle of what tasted like rancid almond extract, AND been treated like an inconvenience. This place started out strong, but if this is how their customer service is going to be, it’s going to go downhill FAST.

Awesome store, enough said. The service has gotten better, have the best authentic RDA collection.

Juice here is cheaper than other vape shops and it tastes great. The employee told me if I don’t like it, he will re make the juice as well. Juice also is very customizable which is amazing A+ service.

Saw this shop on my way to walmart and I’m super stoked that I took a detour. Very clean shop, excellent selection (both for beginner gear and high-​end equipment) and a pretty banging juice selection (they also do mix on site juice, made to order, prices for mixed juice is excellent!). Shop employees were knowledgeable and their prices seemed reasonable/​comparable with online.
Had some pretty unique mods, which is nice to see out here in PHX.
I’d definitely come back!

I’ll keep it short.
Underage kids, staff that will ignore you, create your own custom juice, everyone’s got a gun (the only part I like aside the juice station), mediocre selection of quality RDA’s and various other hardware. Stock can be great, other times the shelves seem bare, and some of the staff members speak in incredibly disgusting/​disrespectful ways to their friends and coworkers. I don’t care that it’s a vape shop, there’s no reason to be swearing excessively, making sexual references, and just being an overall idiot.

What can I say this is the best vape shop in az. Staff is friendly always willing I help! The custom juice selection is amazing no longer do you have to vape what other people think are good since you can have them custom blend you a juice! Prices are fantastic and the atmosphere is amazing I find my self going in there to get some juice and end up making it a few hour thing just because they make you feel so welcome! If your looking for top tier mods, accessories, ejuice, and service this should be the next vape shop you call your second home!

After visiting PSV, I decided to come here to write a review in regards to the service and selection they have available. After reading some of the negative reviews, It’s hard to believe that they’re legitimate. Visiting Scottsdale from Sacramento, CA I decided to take a trip in search of some eliquids and wicking material. I met Taylor, whom I think might have been the owner. He was extremely knowledgeable when it came to any of the products in store. We chatted a while about a few mods that were up and coming and he had some good input on where to keep an eye out. They carry a wide selection of mods, from beginner to advanced and carry an extreme array of flavors for every palate. I highly recommend PSV for anyone in the Scottsdale area.

Great customer service and arguably the best selection in the valley when it comes to mods, atty’s, and juices. While the store does get packed sometimes Ive found that the staff is very eager to help and they all have a passion for vaping which allows you to make a selection with confidence. ¹⁰⁄₁₀ would send people in

I have been coming into Pro Source since about the time that it3 have opened. The shop and its staff have progressed from a smaller Vape shop, to now what could reasonably be a franchised company.
The juice bar is arguably the best part of the shop, where any of the employees can make you a signature juice, or a custom one. You can choose anything from their 100+ flavors.
I prefer PSV to any other shop in the valley because most don’t build, and those that do have no idea what they’re doing (Vapor Vortex).
The owner is one of the most friendly guys you will ever meet and has hired a helpful and knowledgeable staff.

15 YEAR OLD GIRLS WERE INSIDE
This is my go to vape shop but it’s just getting worse and worse every time I go. The owner is s really cool and nice guy but he hired a bunch of losers to work for him. First of all I had to stop bringing my girlfriend there because every time she went the employees would sexually harass her and would not leave her alone. I went there yesterday and the employees were so sassy and rude after we stood around for 29 minutes while they talked to their friends.
The real problem is that they have regulars who are underage and they don’t do anything about it. Yesterday all the employees were drooling over these two girls and they say that they are ALMOST 16 years old. What’s even worse? The employees did not back off and kept trying to sweet talk these underage girls. Me and my friends were astonished when we heard these girls announce their underage status to the entire store and nobody did anything about it. Especially the overweight Mexican employee he was constantly making creepy comments to my girlfriend and these 15 YEAR OLDS. It was absolutely crazy and I kept telling the employees there was 15 YEAR OLDS there and they didn’t care at all, they just kept trying to spit game to these middle schoolers. It was disgusting and my whole group of friends who were there was sickened. The owner is super nice and chill but obviously he doesn’t know or care about how is business is running because they are literally breaking the law and his employees are so creepy to any female within a one mile radius.

This shop is great & have improved their staff are polite & very helpful

Let me tell you, I would consider myself a regular since they have opened. I come in about every two weeks. This place has gone downhill very, very fast.
It used to be a chill place where you could stop by, get plenty of help, and chat for a couple minutes. Now when I go in, its filled with a bunch of people blowing fat clouds and being generally obnoxious. The new employees are pretty rude guys and only help out there bros. They will sit there and talk to their friends all day and not even acknowledge people that come in.
This time I came in was the last straw. Some kid, who couldn’t be older than 14 was standing at the juice bar chatting it up with the employees. Do they even I. D? I’m 19 and look pretty young, and I have never gotten I.D. once. Is that good for the vape scene? The doors were wide open with vapor coming out the door and a 14 year old in sight. I’m being pretty generous when I say this kid was 14, as I looked pretty young back then too.
After I left, my friend and I decided to go to the señor taco next door. As we were eating, one of the employees from pro source came in, ordered, sat down, and started puffing on his vape IN SENOR TACO. I should have said something, but I just left disgusted by this action.
From this experience today, and previous expieriences, I can tell you, I will not be visiting this shop anytime soon.
The only good thing I can say about them is they have a wide selection of juice and authentic hardware at a fair price.
Oh and the only good employee they have is Tim.
All I can say is that if you guys want to stay and keep your doors open, start I. Ding people and get some more helpful staff.

Awesome place to go for your vaping needs. Everyone there is knowledgeable and their recommendations for certain products are spot on. Reasonable pricing and really cool people.

Aside from their good selection of juice, I don’t usually like to go here. They are extremely rude and don’t really pay attention to the average customer. They normally will just ignore non regulars who come in the store and won’t even spit out a simple hello. There are many other shops you can go to in the area with a better atmosphere and better customer service.

Pro source vapes is definitely scottsdales vape headquarters. I love their selection, awesome flavors! Everytime I go in they always have new flavors, help me quit smoking! KUDOS to their vape knowledge at Pro Source Vapes.

I stopped by just to check out the selection. My wife, kids and I were visiting the Scottsdale area on vacation from California where vape shops are far more common. The guy that helped me was very knowledgeable (he may have been the owner) and really knew his stuff. Juice selection was decent, ample stock of both authentic and clone mods, and he was very open to letting me sample some stock that he just got in. He actually un-​boxed it in front of me.
Bottom line, great shop and next time I’m in the area I know where to go if I need something!

I know absolutely nothing about E-​cigs or Mods. I thought I hit the jack pot with an Ego-​T I had. The owner Taylor took the time to show me and teach me the basics. He put together an awesome Mod for me and the Liquid they make in house is awesome! I definitely recommend this shop.

Great source for vaping, walked in based on a recommendation today, Taylor the owner was very helpful, i’m new to the vaping thing, and had many questions, he took his time & went over everything with me.
I got to try out many different flavors & devices till i found one that suited my needs & price range, Taylor didn’t try to upsell me or pressure me into buying anything, he was informative & guided me towards the best product for me.
Overall all A+ experience here, i wont be using any other shops for my vaping needs, good luck with the business, from what i’ve seen, i’m very impressed. Thanks