Robbins Brothers – The Engagement Ring Store

My boyfriend and I had a wonderful experience choosing our engagement ring here with Greg. From the very first moment it never felt pushy or like I was being sold something, more that they were genuinely there to help us find what was best for US, not them.
After looking at several rings within our budget, and not seeing the one I had my heart set on (a Scott Kay ring that was becoming increasingly hard to find) I showed them a picture and they let me know their jeweler could just custom make it for me. At first I was very nervous about the custom, and Greg and the jeweler Peter were very patient with us and very kindly put up with all of our worrying without making us feel that we were being bothersome.
The price for the custom ring was far more reasonable than I would have thought, and I was able to get my dream ring for a price that was well within our budget. To help stay within our price range we asked if we could set the ring with a CZ as the center stone for now, and later upgrade it to a diamond and Greg was more than happy to accommodate us without pushing us to buy a diamond, or making us feel any less valued as customers.
We will definitely be returning here to pick out our wedding bands (and diamond) when the time comes, and will recommend them to anyone we know who is getting engaged

My boyfriend and I had the best experience I could have ever imagined at Robbins brothers.
We stopped in because I had no idea what kind of engagement ring I would want when the time comes. We left having everything picked out in our price range.
I would recommend Robbins brothers to anyone. Their customer service is superior and by far the best I have come by.
The reps at the store are genuinely there to help you and want to help you. They make you feel warm and welcome.
Thank you to the Robbins brothers team!

****It was a very pleasant experience. I didn’t not feel rushed or pressured. I will be a continued shopper in the future. This store has a pieces of jewelry on any budget.****

My fiancé and I went in to buy a wedding set this weekend. We waited until the last possible minute and were terrified we weren’t going to be able to get approved for financing and have the ring altered in time for the ceremony. They put all of my fears to rest within 20 minutes!
They have same day approval for financing with a few payment plans to work with any budget. I told them my max price and we only looked at options within that range — no pressure to go any higher. When I picked «the one» it needed the diamond changed out. They completely renovated my ring within the hour and provided a 110% warranty! I will be buying jewelry from Robbins Brothers for ever.

This is the most amazing store ever, and I used to work in fine jewelry retail. I don’t even know where to start! My fiancé recently bought my ring here. He was looking for a ring within our budget, and the staff here was a huge help! Not only is my ring amazing, but he bought the care plan which allows for unlimited sizing and replacing if anything ever happens to it! They ask you to bring it in once a year to be checked and cleaned which is AMAZING!
My finger size fluctuated a bit and I had to bring it in to be re sized multiple times. Not only was it only about an hour wait but the staff was super genuine and nice every time we came in! They make you feel at home which is wonderful when you spend the money on this investment.
Jenny– the manager– is a star! I have never met anyone so genuine, bubbly and caring! She even knew which ring was ours when it was being worked on. She set me up with her counterpart in TX, where we are getting married, to help us with vendors and anything else we may need.
They treat you like family. Which is why we will be purchasing our bands and more here.

We just bought our wedding bands from Robbins Brothers and had the best experience! Gregg was so helpful and knowledgeable. Not only did he know the right questions to ask, be he LISTENED to our answers. After 3 visits we bought bands that suited us each perfectly. We never felt pressured and weren’t up-​sold. We were respected as a couple and not treated at all differently as a same-​sex couple. There’s no need to shop around — just go to Robins Brothers!!!

This needs to be your first and only stop!
I don’t even know where to begin… I had such an amazing experience purchasing an engagement ring from Robbins Brothers. I guess I should start by saying I had been to more than a dozen other jewelry stores across the valley. I am not from Arizona so I didn’t have friends and family to ask for recommendations like so many other people do. I was left to do the grunt work myself and deal with the «sales pitches» from each stores I went to. None of them struck me as interested in my wants and needs until I walked in to Robbins Brothers. I worked with Sam and Andarra to narrow down my choices until I found the perfect ring for my now fiancé! Both of the them were extremely helpful, genuine and interested in «our story». When you get sales people like that it makes the experience extremely fun! he rest of the staff were also very nice and made me feel welcome while Sam or Andarra were in the back picking stuff out for me. As someone who has worked in customer service in the past I was thoroughly impressed with the way the conduct business. I am confident Sam, Andarra and the rest of the Robbins Brothers staff in Scottsdale will wow you. On top of the great customer service, they also offer warranties unlike any other jeweler I had been to prior.
Take my advise, save yourself some time driving around and give them a shot. I know I will recommend them to anyone I come across needing a jeweler! I know I’ll be back in a few months picking out the wedding bands :)

I recently purchased an engagement ring at Robbin Brothers. I had traveled to a countless number of jewelers in the Tucson area, but was not satisfied. I did a little more research and discovered Robbin Brothers. I drove up to Scottsdale that day, and it was the best decision I ever made (after asking my now fiancé to marry me). The stress of searching was lifted, not only because the wide variety of rings, but more so because of the gentleman I worked with. Their staff is made up of true professionals. I originally travelled up there to see a particular ring and get a little more information, but once I arrived, I knew I was in the right place. What I thought was going to be a quick trip, turned into an event. I spent the majority of my afternoon/​evening there. The experience there was insurmountable. The staff was incredibly knowledgable and genuine. They made it such a positive experience. I can’t say enough good things.
Thank you Sam. I appreciate all the help!

Welcome to Arizona! When we lived in California, we purchased our rings from Robbins Brothers. We always had great experiences with them, so when we found out a location was opening in AZ, we were excited.
We stopped in to have our rings cleaned and take a look around. Everyone was very friendly and the place was well organized and clean. During the cleaning, we were wandering around and saw a few interesting items and asked to see them. At no time was the sales person (Olga) pushy about purchasing or looking at higher priced items.
My wife found something she liked, and since it was our 10 year anniversary, it was as good as any time for an upgrade. Olga made a few suggestions on upgrading our existing ring, or getting a companion band, or some similar styles, but we settled on the original. The price was very reasonable (actually better than expected). I did inquire about the 110% diamond upgrade for our existing and they did make us a fair offer (again, better than expected), but we decided to hold on to the original.
A little bit of paperwork, a swipe of the card, and we were on our way, and didn’t break the bank.
A side note, we had originally settled on RB 10 years prior in CA, because they were the only shop we visited that wasn’t pushy, or had a take-​it-​or-​leave-​it attitude. Initially had purchased the engagement ring from RB, then returned for a pair or wedding bands, and 10 years later for a 10-​year upgrade. Definitely customers for life, thanks!

This place is FANTASTIC! Upon walking in, there was exceptional service. My «now Fiancé» and I already had a diamond and only went in to look at settings (which they have a great selection) Andarra and Chip were very professional, courteous and patient. They took their time, listened and made accurate suggestions to help us find the PERFECT ring. Also, they were very kind by offering water, coffee and TV while they put our diamond into two different settings so we could see what it would look like. They also worked well with finding something in our price range, without pressuring us with a sales pitch to buy something more. My fiancé and I had a wonderful and exciting experience selecting a ring, and I want to thank Andarra and Chip again for making it such a special and unique experience for us. Fantastic!

As you will see from my other reviews, I am brutally honest as I will either go somewhere again, or I won’t. This place is definitely a favorite. I think we went to every jewelry store in the area, and this place «topped the cake!» Ask for Joe Provenzo — Diamond Consultant and Peter Woehlert as the jeweler.
Joe was a great help in selecting a wedding ring set. Fully open and honest. He insisted that we looked at the diamonds under microscope prior to purchase. He wanted full satisfaction on the front end. This was over a 2 year journey that came to an end in this fine jewelry store. Partial custom piece at a great value. The Jeweler — Peter — All I have to stay is stellar. Best Jeweler work I have seen to date, and this 2-​year journey led me to most in the Phoenix Metro area. Robbins Brothers is a great addition to the Phoenix Area.

WHAT A FANTASTIC EXPERIENCE! We were only pricing rings and had agreed to investigate a few different places. The selection and the quality at Robbins Brothers was so phenomenal that we did not look any where else. The icing on the cake was their OUTSTANDING CUSTOMER SERVICE! We were made to feel as if we were the only customers in the store that day. Thank you Joe, Sasha and Sharon for blessing us with your time. The people who serve in an establishment can create a beautiful atmosphere … you did that for us!!! What a great team! Blessings from Marie R.

Truly fantastic customer service. My fiancé and I went in to look for wedding bands for him (they have a GREAT selection– so much better than any of the other stores we looked at… which felt like a lot of stores). We ended up finding JUST the right one for a great price. While there, I also found a ring I [thought I] loved. Perfect! Saleswoman was fantastic, we checked out, good to go. Fast forward 3 weeks, when my fiancé’s ring is ready for pickup (it was a special order) and I decide I should try on my wedding band (which I received the day we bought it)! Oh geez… it doesn’t go with my engagement ring at all. I had declared to both the wonderful saleswoman and my fiancé the day we bought that «I love the contrast!» But actually, no. No I don’t. I brought it back to the store (within the 30 days) with my tail between my legs and they were EXCEPTIONALLY nice about making the return and telling me about other options they have (without being the slightest bit pushy or judgmental).
I really love this place. Outside of the great customer service, they have an AMAZING selection of rings. It’s worth a visit just to browse!

Came in looking for wedding bands. Found an out of this world men’s band. Getting a custom ladies’ band made. Can’t wait to see the finished product.
Fantastic service! Thanks Sam for all your help.

I have been looking around for settings and was excited for this store to open. I made it in the first weekend they were open. I would say they have a pretty good selection but I felt like I was in a car dealership. Initially, I spoke to a salesperson who then handed me off to a «gem specialist» that wanted to go though his schpeal about how to look at stones (which I knew) and how their warranty is different (though it seemed very similar to most other major retailers). They gave me two or three «What can we do to put you in this new engagement ring today?”-type comments along with the ol’ «This finance deal will be ending but if we get started on your credit app, we can extend it».
Friendly…but high pressure. Unlikely that I will be back.

Awesome customer service. They aren’t pushy. Everyone was extremely helpful. My girlfriend, now fiancé, said yes… what more can you ask for? They have an incredible selection too.
Sizing only took a few hours, we shopped, ate lunch… came back and it was ready to go. We’ll be back for the anniversary! ;)

Walked into this new location to check it out. They did have some non-​engagement rings jewelry; their focus is engagement rings. Liked the clear quartz coat look over normal stones (like turquiose). Has 9 diamond vieweing rooms. A jeweler on site for repairs, etc. Highlight diamond had 98 facets/​cuts. Olga greeted me at the door, was very professional, answered my questions about some basic prices for engagement rings and some of the other jewelry even though she knew I already had an engagement ring. I’d keep this place on the list to consider for me, friends, or family when shopping for diamonds.