Sixt Rent a Car

Well this review is for service received thus far and rental period isn’t even until June! Booked car hire with Sixt in January to collect at Scottsdale location (flying into PHX the day prior) the Sixt Scottsdale location is minutes from our vacation rental so we decided to rent at this location rather than PHX as we could reduce rental time and save time waiting for car at airport. Received email yesterday stating that location is closing but as a gesture of goodwill we are booked to pick the car up at PHX! Thanks for that gesture! Now we arrive at PHX, go to Scottsdale, next day back to airport to pick up car. On return we need to go to PHX, back to Scottsdale then next day back to airport, if we had wanted to pick up from PHX we would have booked pick up and return on the same days as our flights. I emailed Sixt suggesting alternatives as I’m keen to try them out rather than Dollar and Alamo, it’s as if no one has read my email– suggestion by Sixt is to book another car and they MAY pay the difference! I’ve already paid in full for this booking so that’s not an option, I’ve just phoned Sixt US from the UK and got nowhere, I’ve to call on Monday, I will update as this story progresses I just wanted to warn other potential customers of Sixt that my experience of them so far is poor but hopefully they can make this right

I’ve rented from sixt extensively in Europe and love the quality of cars they offer. I have rented from this location twice and both times have been great, they are so friendly and helpful I’m truely sad to hear they are closing this one :(. Great car company and great value

Sixt rent a car at the W hotel in Scottsdale, compares to NO other place in AZ!
Customer Service… perfection! Hopefully you’ll be blessed by having either Brandon, Wil, Anthony or Mgr. Cora assist with any easy, quick rental… ugh I feel like a commercial BUT, Seriously, best fleet of cars you can ask for and the customers service is the best! I’ve been renting cars from them religiously while in Scottsdale! P. s… Location! Location! So sweet to leave smelling like a vanilla cupcake!

Being an out of state and shopping around to find the best deals of where you are traveling and skeptical of renting from a rental company you have no knowledge nor history about is kinda scary. Especially reading the reviews on Unilocal and seeing some negative view points of past customer experience is even more not trustworthy.
But, I come to realize that although there are customers comments on here that just makes me Shake my head and they do have the right to their opinions but, let me just say what an amazing amazing rental company with excellent customer service they have. Not only that but, their vehicles are way better than your normal budget, Alamo, enterprise and even COSTCO deals.
I stayed here in Arizona for over a week and normally I would book my rental car through Costco travel I originally was going to pay $ 501.00 with tax for a basic Hyundai Santa Fe which I would of been fine with but, I just knew there had to be another rental car offering a cheaper deal and sure enough I found sixt at first I couldn’t believe my eyes of how reasonable their cars are. They are actually known for their luxury European cars which is totally out of my league so I opt to get their standard mid size suv– GMC Arcadia. Something simple, easy to drive and get around since this trip was half business/​personal.
When I came to the rental car company it’s right in the M hotel in the old Scottsdale yes, ritzy rich and business area but, soo nice. The lady that greeted me had all my information she was soo nice and by herself. So she moved swiftly and I got my car really fast. I was Sooo surprised when she pulled up because it was the gmc that I ordered but, it was the deluxe special with the sunroof, leather seat, power everything it was very very nice and very roomy! Perfect that’s exactly what I wanted and I saved a few hundred dollars, I like that deal a lot. You really can’t complain getting a deluxe model vs a basic Hyundai Santa Fe. The only negative I had is when inspecting the vehicle exterior was okay a few dents here and there which is normal but, the interior I found a cold Starbucks coffee and we gave it to the rental car clerk, she was very embarrassed and apologetic.
The car drove soo smooth and perfect I loved driving it every single day… This rental car is amazing even dropping it off at a different location was amazing! If your looking for a great deal and a bang for your buck you need to try them out! If I do rent a car and they are in the area of where I am traveling I will definitely go through them instead of the regular hertz, enterprise, budget, Costco travel and etc try them out you will definitely not be disappointed… Their customer service isn’t that bad as well! Top notch

I’m not sure what happened with some of the other reviews, but at probably two thirds the price of other places, the BMW I rented was really spectacular. The floor mats were pretty rough for a car that only had three thousand miles on it, but I guess that’s what floor mats are for. Easy process, nice guy at the desk, great car. Can’t really ask for more than that.

First time renting from this company and it has been a good experience. I phoned them to verify the actual vehicle I was getting, and Brandon took it upon himself to make sure I had a vehicle I was expecting.

JUST picked up the car from Sky Harbour airport and already a nightmare. The SUV we reserved weeks ago wasn’t available. Then they offered us an upgrade at a daily charge which we accepted. Surprise! They didn’t have that either. We got into the car they did have available and it was a pretty nice, a GMC Acadia. Turned on the radio to tune into the satellite radio we ordered and paid for… surprise number 2… it wasn’t activated. Called over to the airport to ask them to please activate and I was told they weren’t able to do that. They no longer offer satellite radio! No apologies just an offer to refund what we paid. Lesson learned… go with a reputable rental agency next time!

I called in the morning of my rental to confirm because I had changed my reservation from Sunday to Monday pickup, but when I got there the guy had no idea I was coming on Monday. I got a weird Prius, and the only negative I can say about it so far is that it smells like smoke, yuck! The guy said he would put it in the computer under the notes so I don’t get charged