We had a security system need. Spoke with Justin(sales leader) who was bent on just running our credit throughout the call. After he ran the credit, he set us up with a tech evaluation appointment. On appointment day, tech never showed up(or called either of two numbers we left with them). I called again and Justin was somewhat dismissive of this lack of communication and offered to set us up with a new appointment, but again no-one called on appointment day. I’ve left two more messages since for them, no response. Cannot imagine what their service looks like after one signs a 3-yr contact with them! I’m disappointed with the lack of communication and customer service at Skytec Security. What gets me fired up is that Justin ran my credit(dinging my credit score, even if it’s a soft hit), for nothing, and he has no customer courtesy and honor to return my calls. I regret this decision to trust a pushy pushy salesman like Justin.
Katie J.
Rating des Ortes: 5 Scottsdale, AZ
I recently had a system installed and had the best service! Not only were they knowledgable on what i would need, but they met every request I had. The people that work here are fantastic! My system was installed quickly and they went over how to use everything with a lot of patience. Their price beat out everyone else that I looked at and I received many more features than what the competitors were offering. I would recommend skytec to anyone who wants a security system done right with people you can trust! You’re protecting your home and your loved ones-so why not do it with a company you feel secure with!