Streets of New York

Well, true to my word I give (almost) every place a second chance and I did. I’ve been there a number of times since that first review and have had nothing but stellar service and great food. So there you go then. Second chances pay off!

I’ve been going to this location for about 6 months and have always had great service. The food is good and the servers make a point to remember my name when I come in. We’ve even ordered lunch delivery to work and it comes as ordered and it’s pretty quick. Thank you!

I guess my taste buds have changed. The pizza and wings weren’t as good as I remembered. I haven’t been to a Streets of New York in about 4 – 5 years. The pizza dough seemed dry and frozen. Like a frozen pizza you would buy at a grocery store.

I have to say the pizza is good… BUT… The first thing I noticed when I walked in the door was the B rating for the health code — which means they had 14 to 27 violations on their health test — then the waitress sits us down and tells us they have no bread… Which doesn’t make sense considering the have ovens and other stuff and they should be able to make damn bread. We order and about 20 minutes later we see our food on the counter, it then sits there for about five minutes until the waitress realizes it was there. When she brings over the food, she had forgotten about one of our orders and had to order it on the spot. 1 worker in the entire restaurant during lunch rush… Come on. Anyways pizza was actually really good, and so was the roast beef. I suggest the food but the rest was pretty bad. May come back

Terrible fucking service. Waiter is wasted as hell. They said they didn’t have bread and couldn’t give it to us. They have B rating which is 14 – 27 violations.

My kids wanted pizza for dinner so I googled the closest pizza place near me!!! I called and asked for a Lrg Peperoni pizza and a side of Garlic Bread!!! I went to pick it up and the cashier said $ 25 dollars??? What??? The pizza tasted just like the pizza at Little Caesars!!! Could of gotten 5 lg pizzas there!!! Not going back there for sure!!!

Initial review: Just moved from NYC and dying for a nice huge cheese pizza delivered. Came close here and we’ve ordered 3 times. Super fast (30mins usually and delivery guy remembered us and was very friendly. If you’re craving what your’re missing, Streets of NY is a good start. Not perfect but BEATS Domino’s and some other NY style places. Thanks a lot and definitely recommended.
Update: Definitely not after tonight. After 7 pizzas, they missed a delivery and when I called, they apparently don’t have me in their system. Asked for my last name and gave it. «What?» «The first 4 letters in a common name.» «Oh. Well, there is no one by that name» and no record of my order and when I asked for a manager, none was «available.» Really? I’ll get a refund through GrubHub but I can now see that anyone who is used to this place rates it so low. This is a chain that is obviously way too comfortable in their skin, accepts marginal service, and doesn’t need to retain their client base. So, I just would not order again.

I went there today to pick up some lunch for my office. Two large pizzas. Should be easy enough to accommodate, right?
When I called to order it, they said it would be ready for pickup (not delivery: pickup) in 25 minutes. I showed up in 25 minutes. From the time I got there it took them *45 MORE MINUTE* to get my two pizzas out. The waitress kept telling me they were slammed (even though there were only a handful of people in the restaurant.) I don’t know what the deal was.
The pizza came out great but seriously — no pizza would be worth 70 minutes of my time unless it was topped with money or something.

The baked ziti was possibly the biggest waste of caloric intake ever… Boo, this place is a waste of time

Completely done with this place and the «PR guy’s» fake promises he posts on here in response to the negative reviews. Either I get the free credit for another visit, or I NEVER go again. Shoddy and slow service and horribly over priced food.

After recently moving back to the Valley after 5 years away, I was surprised to see a Streets of NY in north scottsdale. I had been a regular at the one in Tempe many years ago. I will give 1 star because the waitress was nice. The food on the other hand, absolutely atrocious! Spinach and artichoke dip was water, pure runny water with NO flavor. My fiancé had a piece of cake for desert and it was straight out of the freezer, with a nice cardboard flavor. I had a philly cheese steak, the meat was a bit of a grey color, but I thought maybe it was the cheese sauce that was on the meat. I ate half the sandwich, and took the other half home. Later that evening my fiancé became ill and the next morning I become ill. I looked at the sandwich that I had brought home and was now in the refrigerator. The meat was grey and looked horrible! It looked like boiled meat. Needless to say we will not be back! EVER!
Also, hotdog garlic bread? Really?

Went for lunch and had Greek salad (not lunch special) as told lunch special was size of dinner side salad, the one I got was a little bigger than dinner side salad. but had diced tomatoes, olives and cucumber, chopped romaine lettuce and only, 1 slice of onion. Pretty pathetic considering they pictured it as a featured lunch special on a nice plate with sliced of cucumber and tomato wedges to say the Kat. I had to pay the dinner price to get half of what was pictured for lunch.
No wonder this place was empty.

I get the antipasto salad and wings here. Both are excellent! Request Chrsitie as your server… Shes awesome! The pizza is of course awesome I used to get it all the time from here but Im doing no carbs hence the salad and wing order.

Great place for pizza, pasta and appetizers! The service was awesome especially for our large party. Our pizza was cooked to perfection! The restaurant does need a décor update, but if you can look past that you’ll be fine!

Visited streets again with friends. their choice. :) Streets did much better. Prompt service, food was correct and cooked properly. Everything went well and the food was good.

Sandwiches are really good. I am however, spoiled from all of the awesome pizza I have had in Chicago. Not many places out here can even come close. The pizza in my opinion is ok though

After my party arrived, we were told that bread was in the oven, and it should be out shortly. Thirty minutes later, another couple walked in, was seated, and they were eating bread while our table was still bare. Very disappointing service.
Our waitress was absent-​minded, and absent in general. We had to ask the manager a few times to bring her over to take our order or bring us a drink we had ordered ten minutes prior. The place was nearly empty when we arrived.
Our appetizer order was put in after sitting for 20 minutes. We waited probably another 15 minutes waiting to make a pizza order. We had two small children with us, so we really didn’t want to sit and wait for hours and hours. We still wanted to order a pizza, and our waitress is nowhere to be found. People are coming in, making to-​go orders, getting them and leaving. The manager walked by, and we asked if he could get our waitress since we were ready to order. Finally, about 5 – 10 minutes later, she arrives and take the pizza order. We wait 10 more minutes for any food to arrive. By this time, we had been there 40 minutes with no bread or appetizers. Finally, a batch of cold garlic bread sticks arrived with steaming marinara. It seems that the kitchen DID make the bread as our waitress promised so long ago, but the order sat out for quite awhile before it made it to us.
A few moments later, the appetizers arrived. Then the pizza came, but we still hadn’t received dinner plates.
I’m giving 5 stars for the food. The pizza, wings, and spinach artichoke dip were excellent. I’m giving negative 3 stars for the service. Absolutely terrible experience. When we left the restaurant was empty. Several other tables came and went while we dined. Feeling ignored doesn’t sit well.
We will not return to Streets of New York on 90^th & Shea.

What an awful place. I am a vegetarian and they kept making a pizza with pepperoni. After 2 attempts, the waiter told me «there was a language barrier with the cooks»
So very, very sad

Ugh. why?! I’ve been a long time customer and I’m horrified I have to seek out a new pizza place. Did they change managers, cooks. what happened? It was great for so long – we had a couple of mediocre orders recently, but thought it was just an off night.
Tonight was awful. just awful. Pizza was old, cold and had so much salt it was insane. You could actually crunch through chunks of salt on top of it. The salad was missing majority of ingredients. It was spinach, mushrooms, chicken and was MISSING onions, feta cheese, caramelized walnuts and bacon.
I phoned to tell them it was not acceptable and the girl who answered could not work the phone. Three times she attempted to put me on hold and finally hung up on me. I called back and Shaun the manager answered. I explained that things were not good and the pizza was old and the salad missing half the ingredients and he said «what was wrong with your salad». It’s $ 8.95 and was a bunch of lettuce! Based on the phone conversation, I did not want anything from them again. Ever again.
I can handle an off night with a place, but bad food and service appear to be the new norm. I have been a customer for years and it’s a real shame.
10÷22÷14
To Rick P,
I provided all the details needed in my first post and it was store #8 and I posted the very night it happened. I did not have a «celery issue” — as it was a complete pizza and salad food disaster. The email you provided for me to contact I used with same information, as I’ve seen you post to other customers who are not happy.
This was not a one time event, but the last straw. Barrows is close by and wife and I order from there. I STRONGLY support local businesses, but there’s a limit as to what is quality and what is a waste of good money.

Im doing three starts for this place, not because the service (which was great the first time, but eh this past time), but mainly the food.
First time I went to this location, the food was so great. I had ordered some baked ziti and enough to feed a small army. The taste was tremendous and I had leftovers for days (not really, but I dont want to sound like a pig). The bread they brought out before hand was fresh and the drinks were perfect.
This last time…
We sat down and waited a while before the waitress came over. After getting our drinks (good), she brought us some, what seemed like day old bread and luke warm marinara sauce. My girlfriend ordered a sandwich and I ordered a calzone. Im a big fan of calzones and have loved them. well not this time. It was pretty tasteless to be honest with you. You would think a ton of cheese with sausage and mushroom would be good right? Nope. I had to add salt to even flavor it up some. I only ate about half. Pretty disappointed.