Taylor’s Gas & Auto

DO NOT take your car here. The scum bag manager Scott will rip you off. I’ve bought gas here for 2 yrs,. figured I could trust these people. My car overheated in the area and I dropped it off. I was told that they’d do a pressure test, they had my car for a week. I told them I’d have money on Friday to pay. They informed me that they had it fixed on Wednesday and they called at 4pm on Friday evening saying that it was still leaking/​overheating. I asked Scott if they did the pressure test like they said,. he said they didn’t have the right tool/​machine. I asked him if he even test drove the car to make sure it wasn’t still overheating and he said yes. So he lied, didn’t do what he said he’d do, eye balled the problem and called it done. I paid $ 487 for a small leak they fixed on the radiator housing. He told me he’d give me a discount and I’d just have to pay for the parts,… I spoke to him a few hours later and that deal was off the table. I paid $ 487 then had to have the car towed to someone i could trust. This scum bag Scott put me in a really tough spot. He lied every time I spoke to him. DO NOT TAKE YOUR CAR THERE!!!

I go in for an oil change. I get home and my glove box latch is broken. It worked fine earlier that morning. When I got in my car to leave Taylor’s, a door open alert is flashing. It’s the passenger door. Why, I thought? I didn’t open the passenger door, but someone did. I called Eric, the «service» manager and tell him the story. He tells me he spoke with the owner and they have to look at the video tape and if they see anything, they’ll call me.
Come on, man. Someone there broke the latch on my glove box and the thing is, no one had a reason to go into my glove box. Eric knows it. I know it and the guy who broke it knows it. Maybe Eric broke it.
Oh, and I would not use Taylor’s to put air in a tire. They’re not good. They suck.

I have been going to Taylor Auto since 1999. The name may change but the Mechanics pretty much remain the same! They have always been fair and forthright with me. I highly recommend anyone to bring their car or truck in for repair. Thank you Donny!

This facility just changed over to a Mobil gas station which is awesome as an Exxon/​Mobil cardholder. The attendant answered the phone after hours when I called to verify they were actually a Mobil station after finding them on the gas buddy app. When arrived he came out and talked to me and let me know that the owner of the station has 4 more stations in the valley that will all become Mobil. The closest ones to the valley were in Tonopah or Wickenburg which are fine when traveling but not for daily commuting needs.

So I used to love this place when Brian worked there. I heard he went to another shop somewhere in Tempe, but no one at Taylors would say exactly where. I’ve recently moved to Tempe and my mom asked them where Brian went because it would be closer to me now. They still wouldn’t tell her. I took my car in for an oil change. When Brian worked there, he would check out the whole car and let me know other issues I should know about. He also knew to use synthetic oil without my having to say anything. Not anymore. They used non-​synthetic oil. The kid behind the counter basically said it’s my fault for
not clarifying. So much for the customer is always right. I’m pretty sure they didn’t check out the rest of the car either. I wish I knew where Brian went. Most honest hard working guy ever. I don’t think I’ll be going out of my way to come back to Taylors. Why they let Brian go is a mystery.

I spent the past 4 years going to Taylor’s. The service was great, prices were reasonable and I felt that they were more than honest with me. My mother is elderly and the service manager, Bryan, went out of his way to drive her home while her car was being repaired. Much to my disappointment, I found out that Bryan has moved on. I won’t be returning, unless someone comes to their senses and brings back the service manager.

Sad to say I’ll have to bump this shop down by a star. I had an issue with some work they did (my brakes squeaked horribly after they worked on them), so I brought my car back and they were perfectly willing to fix them up.
For a week or so, the brakes were utterly silent — and then they went right back to squealing just like before. I wasn’t willing to go back a third time. I just won’t use them for anything but gas from now on — especially since they are just a little too gruff to be called polite, and there’s no waiting area of any kind.

They overcharge. Often have to return for redo. The manager is very rude. I will never go back.

Really not impressed with the staff here. We have come her for years to get propane, and the other day my tire was flat. I went in to get change for the machine (all the mechanics were standing around doing nothing) and NOT ONE offered to help. I am normally not a helpless woman. But let me add… I have a broken ankle.
So much for SERVICE at Taylor’s

Since moving to Scottsdale this has become my repair shop of choice. It has so far been below other repair shop quotes. They have also been very helpful in always getting me in for an appointment quickly and have always been able to do repairs the same day, even when they are extremely busy.
The only downside is the gas prices are a little bit higher than the surrounding area.

Taylor’s is my go-​to for all car repairs for now on.
I live in the neighborhood but used to go to Firestone for routine work like oil changes but after they somehow damaged the cap on a recent change, I decided Taylor is the only option. Their costs are very competitive anyway.
Brian is extremely fair and honest. His staff are polite and the place is clean. It’s a great shop and we’re lucky they are here.
I rarely buy gas here as it’s quite high but in a pinch I do buy from them.

My wife just lost her job. So, the last thing we need is an expensive car repair to put us further in the hole.
I took the kids to swim practice last week and returned to discover a river flowing from under the hood of our older Taurus. As the family daily driver, it is indispensable. I had it towed (hat tip to AAA) to Taylor’s as they are right down the street from our home and had done work on the vehicle once before. By noon the next day, the diagnosis was in; a cracked radiator. Oy! I could almost see the dollar signs flying away.
Brian took the time to listen as I explained our situation and our dependence on the car. He found every possible way of reducing the cost of the repair to get us on our way without compromising quality and without breaking the bank. Wow! You sure don’t see that every day. I called another local repair shop just to see what they would charge and they wanted over $ 125 more.
Taylor’s just earned themselves a very loyal customer. Thank you, Brian!

I was in a bind the other day. My car wouldn’t start, on a summer weekday afternoon and nobody was around to help me jump start it. I called up Taylors. After trying to talk me through it over the phone (battery acid problems), they asked me my address and actually came down and jump started it for me. I think they knew I was completely at their mercy, but after about an hour at the shop I walked away spending less than $ 60. Thank you Taylors! I’ll definitely be back.

I take my car here for car repairs on a regular basis. Donny is extremely knowledgeable, and Brian always offers options for needed repairs to stay within my budget. They are efficient and hard working, and I have always been happy with my car after it has been serviced. I will continue to frequent this station.

This place is fabulous! I just moved into this neighborhood and needed a gas jug to put gas in my old VW, so I could start it up (had not run in 5 months). They let me borrow it for free and also offered to help if I had problems! The shop always seems to be busy, which speaks to their great and honest customer service.
I have also noticed that their gas prices always seem to be at least 5 cents lower than any other station in the area. The men in the shop are always very pleasant too. This looks like my new go-​to car maintenance shop!

These guys do indeed rock. I had a similar breakdown a few blocks away last summer and I walked to their shop and the guy on duty drove me back and jumped my car and would not take a dime from me. I went back the next week and they did a ac service and put a new battery in and the AC was cold as ice. Sold that car shortly after (Mercedes 300CE) and had the dealer do the service on it but my girlfriend’s 93 Chrysler Imperial needed some work and a new battery so I took it to them and again they simply did a great job, priced below my anticipation and just plain old nice folks!

These guys rock! My car happened to die a few blocks from their shop, so they were only mechanic within walking distance. What a happy accident – they serviced my vehicle and had me back on schedule in no time (and with no BS). It’s rare to walk away from car service without feeling abused.

this is the best gas station repair shop period. only one word comes to mind: honest

The first time I went there after it switched from Exxon, an attendant came running out to pump my gas for me. I checked to see if I accidently pulled into the Full Service island (do those even exist anymore?) I hadn’t, but the guy pumped my gas and cleaned my windshield just the same. Wow! Great service or so I thought. I gave the guy a $ 2 tip (All I had on me at the time). He just looked at it, then looked at me with a disgusted look like I was supposed to kiss his feet and give him a $ 20 because he actually did his job.
I guess the tips weren’t adding up because these days, they don’t even acknowledge you anymore. There are never any squeegees to clean your window, either. I guess they’re afraid that someone might steal their precious $ 2.63 «assets»
This gas station is the only one for a few blocks around, and boy do they take full advantage of that fact! They are regularly $ 0.05 to $ 0.10 higher than even the rip-​off Chevron or Shell stations on Chaparral.
Anymore, I just use this station when I’m afraid I won’t make it to another one. Just to annoy them and cost them money in credit card charges, I only ever put 1 gallon in.
If you drive just a couple of miles south on Hayden, you can find gas for as much as $ 0.40 cheaper (Circle K usually)!
I’ll go way out of my way to patronize a company that doesn’t try to gouge it’s customers. Taylor gas is not one of them tho.