Thai Basil Signature

Bait and switch raw deal… Walked in at 2:55 and saw that lunch was ending at 3 pm. We specifically asked if we could still get lunch. The gentleman behind the counter pointed to the lunch menus and we started browsing and asking questions.
Just as we were about to place our order a woman came from the back and told us that now lunch was over. We would have to now order from the more expensive dinner menu.
We asked if we could still order lunch as we were offered that when we came in and she insisted no.
I was stunned. Shocked. We really were in the mood for Thai but chose to leave instead of getting bullied into buying the same food at a higher price.
Too bad. Bad service = loss of business. They seem to forget that we vote with our $$$. I’ve eaten here before and they have good Thai food. Not sure why we got the raw deal today.
Great hidden location at the corner of Hayden and Pinnacle Peak. Ample parking and the best gelato shop in the Valley is right next door. Save room for it! It’s worth every extra calorie loaded bite.

I had wonton soup and it was delicious from this Scottdale location. Their chowmein is fantastic. It isnt too crowded for us when we walk in for lunch or dinner and I absolutely love the mango coconut ice cream that they serve. The staff is always friendly and welcoming and I would go there for lunch or dinner anytime and very soon. The staff here is attentive, fast and do not make you feel you have to rush at eating and leaving.

If I don’t want to cook I can always count on Thai Basil! The coconut curry dish and bbq chicken are our favorites! My kids love when I come home with food from here. One kid loves there side order of chicken in a secret sauce and the other kid loves rice noodles in a secret sauce… No matter which chef is working both know who I am and make my kids there dishes exactly how they like it! Thank you

Horrible service, flat sodas, no one can make specialty drinks on a Friday night
Food ok but took forever
I have no idea how there are 4 of these restaurants — have to believe it is some sort of franchise experiment to people who don’t know how to run restaurants …

My hubby and I went here early evening with another couple. We were the only table at that time. We had one appetizer, fresh roll with tofu. It wasn’t served with the normal peanut sauce but it was tasty and fresh.
We ordered 3 different curry and spicy noodles. Each dish was spot on. The Thai Ice Tea was delicious. Our server Summer was very nice and attentive. The restaurant started to fill up when we were finishing our meal.
We are looking forward to our next visit. I wanted to try the Sticky Rice for dessert but with That’s Amore gelato next door maybe next time.

We were desperate to have a good Thai experience in new Scottsdale. Thai basil didn’t disappoint.
The pad Thai was seriously great. Washed it down with a couple of Thai ice teas and wow what a great treat!
Highly recommended.

I really like their food. The green curry is awesome. Thai bow pork is also very good. Their pad Thai is something we order every time and is great. We usually order take out but always love the food.

I have dined at Thai Basil Signature numerous times over the past 5 years, so here goes.
Several years ago I loved the food there. The place was run by a man who had lived in Phuket and they cooked some great Thai food. Under the latest ownership it is safe to say the food and experience is hit and miss.
I do enjoy the Pad Thai. The fresh rolls with peanut sauce are good. The tom-​kai soup is good.
What has really not performed well are the curries — if you order to go they give you what appears to be a huge plastic container filed with curry. The problem is, 90% of the volume is water — there is very little food in there. The meat portion equals about a tablespoon. On top of that they serve it with a tiny amount of rice. Dining there once I asked for more rice and was charged an additional dollar. Considering I was spending $ 60 for the two of us this seemed excessive. I enjoy my curry and I hope they can make it without it being the consistency of soup. It looks nothing like it does in the photos which feature plates full of brimming vegetables and large chunks of meat.

Casual and good food. Very friendly staffs. The ice tea was really good, not to sweet «just perfect».
My husband and I had the eggplant and masaman curry dishes for lunch, it was good.

This is a great Thai restaurant in North Scottsdale. Great food and friendly service… I’ll be back.

Keep coming back! The steamed potstickers and red curry Thai hot! Nom nom nom!

We love the Thai food here. Small Thai restaurant with great food. We tent to get the same thing every-​time, which is egg rolls or pot stickers and chicken curry and rice which we split. This is our absolute go to Thai food. Always good. We will be back.

I. Am. Obsessed. I can’t get enough of this place. I usually get the green or red curry and always order double Thai hot. First off, this is probably the first place in my life that doesn’t question it every time and then still give me a medium-​level spicy dish. secondly, they’re service is always good and every staff member I have encountered is friendly and happy. They have free wifi happy hour specials for food and beer/​wine. Great place!

This is what I’d classify as a «great little neighborhood restaurant.» Good value, good food, good service and nice enough that you can bring guests and friends here for a meal together but not the kind of place you make the haul across Phoenix to go eat at. They do a great job with a variety of different Asian cuisines so you aren’t limited to Thai. I HIGHLY recommend the Thai Iced Tea! If you live local, give it a shot!

Lots of inconsistent reviews here so I wanted to write and share our good take out experience. We ordered the green papaya salad (my test for every Thai restaurant — if they can make it well, it’s a good sign), garlic eggplant, spicy noodles and red curry. It was our first time there so while we enjoy spicy, we got everything «medium» just to gauge what that was like. The food was ready when they said it would be. The papaya salad wax quite spicy, crunchy and citrusy. Thumbs up. The other dishes were not medium spicy to my palate, so they may run a bit mild there and we will get things a bit spicier next time. The portions seemed a bit small for the price — what we ordered seemed like a lot of food, but we don’t have that much in terms of leftovers! Maybe we were just really hungry. Overall, everything was quite good, we will order from them again.

Fresh food, and very casual ambience! Good service and quality options:) this is the only Thai restaurant by my home, but they do it well, and I appreciate having the variety of Asian dishes, not just Thai. It’s not too big of a place so if you sit a table away from a group, you’ll hear their whole conversation, and they’ll snoop on yours too:)

This place is awesome! I was on a business trip and I wanted Thai and came across this gem. The Thad Pak and drunken noodles were so good! The owner, Patrida came over and talked to me and asked how everything was. Customer service was on point. The portions were good too. I loved how I didn’t get food coma afterwards too. I will be back!

We keep trying this place for takeout and the food just keeps getting worse. Pad Thai has no taste. There seems to have been a big staff turnover. There used to be Thai people actually working there. Now we don’t see any. Looking for good Thai in town!

I love Thai Basil Signature, not only is the food delicious but service is always spot on. I am a sucker for good spring rolls, that thin deep fried tofu skin, the rice noodles, and veggies… and let me tell you theirs don’t disappoint. Their peanut (panag) curry is yummy and I adore their pad see ew noodles! My go to local Thai joint!

I think the reviews on Unilocal are for two different places. This is for the location on Hayden and pinnacle peak. We ordered 7 dishes and the food just kept getting better. Amazing phở won ton soup, curry noodles, drunken noodles, chicken satay and the pot stickers.
This place is really really good. I have no idea how others have rated this low. It really deserves 5 stars.