Cold Stone Creamery

Andrea was the best! My husband and I were in CA visiting our son (We are from Korea). We decided to try out some American ice cream when we went by this Cold Stone. We were promptly greeted by Andrea who made us laugh and even went on to recommend things we could do while in town! 5 stars for her! Cold Stone is very lucky to have her :)

Great Ice Cream, Great Service and Friendly Staff Awesome Location
We have a Power Outage in Seal Beach So the Nieghbor downstairs gave us Free Ice cream Yum.

I love cold stone ice cream. Me and my friend came to walk around Main Street and the boardwalk. We decided to get some ice cream and plopped in. The waffle cone was calling us.
Well, long story short, the girl was scooping mine, and while she was scooping mine she put my friend’s cone under her armpit.
Her armpit.
Seriously? She saw nothing wrong with it.

This place gets very hot inside no airconditioning ice cream melting as their serving $ 30.00 4 single scoops overpriced won’t go back

It’s a Cold Stone. And a small, rundown one at that. But this is right on the beach. And they have shaved ice! That’s what made us stop here and that’s what we got. It’s chunky shaved ice. But they have lots of flavors (no menu or list, though, of them). And you can get any of their ice creams on the bottom of it. It was a good, tasty, cold treat to enjoy beachside.

On a hot 98 degree day, it was packed and super hot inside the ice cream parlor. The ice cream was soft, even overheard the employees say the ice cream wasn’t close being hard. Because of this, I got a Hawaiian shaved ice… Our came with 2 dead fruit flies on it. Promptly walked back in to tell them and they gave me a new one. Thanks.

Omg that was the best ice cream I’ve ever had. I had the breakfast something I forgot the name but it has captain crunch ice cream with strawberries and Nutella and bananas. It was so delicious! I’m definitely coming back!

I’ve always been a fan of Coldstone. This location is by far my favorite though. Two blocks from my house and steps from the ocean. It’s busy on most nights, even on weekdays but the line goes rather quickly.
To keep in mind I believe that most people working here are under 18, so don’t expect 5 star treatment. You know how youngins can be.
My favorite flavors to combine are coffee and cheesecake and then add caramel. BOMB​.COM.
Gotta try it.
Their ice cream is extra creamy and better than gelato and most other ice cream places in my personal opinion.

This store is so unorganized and chaotic. There’s no concept of a line here. I entered and was told that ice cream is on my right so I walked over there. I waited behind the customers who entered before me. As I’m waiting, I see two parties walk in and get served before me. Normally I would say something but they have little kids. After waiting 5 more mins and being told by two different people they would help me next I had to walk out. The final straw was seeing those two people who told me they would help me next help other people at the other end.
The customer service here and organization needs major improvement at this place.

Thank you CB and Sharon for a great experience one more time! Jordan loves your cotton candy ice cream in a waffle cone. Yum! See you again next week when our grandson is here again.

This is a location is typical of the high quality of the Cold Stone chain, but so much better being so close to the beech. The staff are very friendly and efficient.

Today this Coldstone let me down.
I have been here numerous times upon visiting Seal Beach and most of the time they are on top of acknowledging customers and apologizing for long line delays. But not today. My husband and I encountered a longer than usual wait time for order taking. Yes, it was busy. Yes, it is summer. Yes, it was sweltering with humidity outside and everyone and their plus 1’s or 2’s wanted ice cream the same time we did. Still, most of these ice cream artists failed at their customer service greeting (except for 1). So Rexx gets a star and so does their ice cream.
*In the future (when lines start building up), this Coldstone needs signage and line barriers to direct customers in a line that flows in ONE direction.*
Here’s a list of ice cream artists around 3pm today (Sunday 7÷27÷14) who DID NOT properly greet or apologize for a long wait:
1) Some blonde guy.
2) Some blonde girl wearing a visor.
3) Ciara.
4) Diana.
Rexx was THE ONLY ice cream artist who got it right today!
The rest of the staff should take lessons from him.

Cold Stone, my preferred place to get ice cream.
While visiting the Pier, my friend said «The best place about this is right in front of us». I looked straight ahead while exiting the Pier and saw the Cold Stone. I knew we would have to stop there, but not until after we eat.
It was time for dessert and we head inside. Ugh, the place seemed dirty. Maybe it’s because it’s right next to the beach, and they have the doors open, so it gets moisture and sand. Whatever it was, it didn’t look that clean.
My friend gave the female employee his order. She asked «Is that it?» and we are thinking she meant «is that it» as far as ice cream goes, because all he wanted was just the ice cream and no mix ins. She then asks «Anything else?» and so I place my order. She gave this look as though I should have said something the first time («Is that it?»). After she completed my order she gave us attitude and gave a smart remark of «Any other order that you want to tell me». We said no, trying to make light of the situation. But there was just some tension there and it didn’t sit well with us. We just took our ice cream and left. I don’t know why she acted that way because they weren’t busy and no one was behind us in ordering.
Once we got our ice cream, there are a couple of tables inside and a bench and counter seating outside. I look outside at the bench counter and… yeah, I think not. So we just took out ice cream and ate it as we walked back to the car.

Who can resist ice cream especially on a hot afternoon. New summer flavor surrender to strawberry was absolutely delicious. Strawberry ice cream, fresh strawberries, yellow cake, and whip cream was the perfect combination for me, I definitely enjoyed every bit of this concoction and believe it is worth every calorie, muy delicioso.
Staff is super friendly and you are greeted by all as you walk in to the store they provide fast service so you can find yourself enjoying your treat before you know it.
Best part it is located right by the seal beach pier so you can walk on over sit on a bench or on the grass and enjoy your delicious treat with an amazing view if front.

My friend and i recently stopped by Cold Stone in Seal Beach and had the apple pie ala mode. It was awesome and even though the store was very busy, the tall, pretty brunette server who waited on me was friendly and very patient while we went back and forth on what to get.
Great ice cream… killer location. .nice staff!

Good Ice Cream but snobby workers! I asked about prices and the girl who helped my daughter was so rude! She took my money without saying another word and then quickly redirected her attention to the man behind me and asked him what he would like. I say if you are going to pay five bucks for a tiny «like it» size ice cream that you better get a «thank you» or «have a nice day.» Also this girl was eating an ice cream she had stored in a fridge and kept revisiting the cup even though the store was busier than hell. Real classy and sanitary for a girl that is so snobbish!

Cold Stone will lead you into temptation which is not a bad thing! It’s right on the corner of Main and Ocean. There is a steady stream of people getting ice cream. I am sure it’s extremely fattening as it tastes very rich and looks it as well. Every once in awhile I stroll in and get a small cup. i like to watch them chop it up and mix it up. After having this ice cream most others pale in comparison. It’s good to indulge. There are benches around the corner and you can sit down and look at the ocean or people watch. I can’t remember how much it cost, but it’s worth it. Love the toppings too.

Friendly employees and fast service!
About the same as any Cold Stone but this one is in a really cool location. We sat out on the little patio area and enjoyed the scenery. I think it could use a little more cleaning but the place wasn’t gross.
Will be back here again soon :)

I had THE BEST ice cream here– Caramel Latte– wow– it was so amazing. I got it mixed with chocolate chips in a waffle bowl and felt like the flavors were the perfect combination. I highly recommend it! It was just under $ 6.
The first person who greeted me was very friendly but because I was taking a while to decide she helped someone else first at my request, and then I had to wait about 15 minutes to be helped by someone else while I just stood there waiting.
You should definitely try the Caramel Latte ice cream! :)

How do my reviews of this place keep disappearing? I honestly have written a review for this particular establishment maybe 2 – 3 times but here we go again.
This Cold Stone happens to be the only Cold Stone that I go to simply because it is next to one of my favorite places in the World to eat (Seaside Grill). It is a tough decision when you are in Seal Beach and deciding to either go with Cold Stone or Sweet Jill’s that makes all of their desserts.
This Cold Stone has got to have the best real estate for an Ice Cream parlor in the World. This CSC (Cold Stone Creamery) is located on the corner of Main & Ocean basically a stone’s throw away from the sand, so in the summer the line is out of the door.
The service at this CSC is always top notch, there is never that long of a wait no matter how long the line is & the service is always met with a smile, which really means a lot.
When I come here I tend to keep it simple, I order a small in a medium cup of mint ice cream with chocolate chips and they never disappoint. I will have to stack ALL CSC against Thrifty Ice Cream and say that Thrifty wins 10 out of 10 times. With that being said if and when I find myself in Seal Beach again I will probably hit up CSC because of the convenience of the location and because I believe that Ice Cream should be a food group.