Planned Parenthood

I attended an appointment at this office today, because there was an undue wait time at my regular ob/gyn’s office to schedule routine screening and care. I hadn’t been to a Planned Parenthood since my twenties. I experienced very little wait time – in fact they called me and asked if I could come in earlier than expected as an earlier appointment opened up. I was nervous – without reason, but routine screenings always make me paranoid. From the office staff, to nurse, to Doctor, I received kind, compassionate, professional, quality care that was not judgmental but maintained a high standard of care. I was in and out of the office in 30 minutes, but did not feel rushed by the doctor, who surely heard my concerns and took her time. This is an office that I would feel confident sending a daughter, my best friend, or my sister to as I know they would receive quality care with a truly kind bedside manner.

Some protester went out of their way just to take a picture of a missing letter. Do they not have anything else to do? This is such a great facility but you have to take time out of your day to try and think of a rant that is invalid. I hope you feel satisfied with whatever you think you accomplished because obviously there are people here still saying how much they appreciate the company.

This place sucks massively I come here and I come 10 minutes early every time and have to wait 1 hour just to get my weight and pressure checked, also I was given a false negative from them. I would say beware!!!

I just went to Planned Parenthood Seaside today for an IUD. I just wanted to say that the nurses and doctors there were the kindest medical professionals I have ever had the good fortune to be treated by. My uterus did not fare as well as most and I experienced severe pain, which triggered nausea and a cold sweat. The nurses brought me apple juice to raise my blood pressure, a heated blanket to warm away the cramps, and one nurse sat with me and rubbed my arm while I retched. They went above and beyond the call of duty in their kindness. Thank you so much for helping me.

Not too long ago me and my friend got tested for STI’s and they said they would call us to let us know if we were positive. They never called, and my friend went to her usual clinic in Gilroy to test again and she was positive. This was all within a week. I think this was very unprofessional of them and it makes me wonder how many other girls have gone untreated.

It’s easy to see why Planned Parenthood would be a stressful environment for both employees and guests. But you would think that the employees would put more of an effort to be more compassionate and kind to their guests. I understand that the nonprofit world has its ups and downs but that doesn’t excuse common courtesy and manners. Both times I have been to this branch, the wait is ridiculous and the people at the front window are rude. I show up early to my appointments knowing they’re going to make me fill out paper work but it doesn’t matter — I still end up waiting a minimum of 45 minutes to be seen. On top of that, the ladies at the front window like to talk to me as if I’m stupid which makes the experience all the more fun. Parking is also not great.
I gave two stars because the place is clean and I usually don’t have a problem getting what I needed. It’s just

What a nightmare, never will i go again when I have insurance. Made an appointment. Came in early because it was my first time. I had to wait more than an hour before going to the back. Then I went to the back to even wait more time. The medical assistant wasn’t professional. My arm was hurting, red and had marks from the cuff after she took it off, because it was pumping for the fourth time. My bp was high when she took it manually, but it is normally low. When the doctor finally came in. She was a PA and not a doctor. Not what i was expecting. I just wanted to get this over with and go home, because I was here for over two hours way to long and was very upset from the whole office visit.

I have been coming here for years now. Every time I come, I make an appointment and it still take them 45 minutes to bring me into the back. After that it takes another 45 minutes to have a doctor see me. I understand that they are very busy, but my expectation of making an appointment is that I get seen on time. And if not on time, not 45 minutes after my actual appointment time! The staff is all very friendly. I just wish I didn’t have to spend a total of 2 hours here everytime I make an appointment.

I wish I could give more stars because I feel the compassion from the staff that took my history was phenomenal. When the PA came in she discussed the reasons for my visit she made it seem like an exam and birth control would be fine services for the day. However, the PA that did my exam noted a polyp. I know of fibroids but hadn’t heard of polyps and I immediately was terrified. After the exam I broke down in tears to which her response was running out the door to run labs. Then the phenomenal staff members came back in and told me that I would go home with an antibiotic. They also attempted to schedule me to have the polyp looked at by the actual doctor and then removed. They went back and forth about scheduling me because the PA wanted to talk to the doctor about what she felt so I was told I would have to wait to get a call from them. So this terrifies me even more and by the time they told me I could go I was just sobbing. When I went to check out, I was told that I would have to schedule another appt for the birth control, I was told that because I addressed concerns within my visit I would be charged for an exam because it wasn’t considered ‘preventive care’ even though I was well overdue for a pap. And they didn’t have the charges ready to go at the front desk either. I walked up to the desk at 12 (my appt was at 10:15, I was not seen until 11:30) and didn’t check out until one, after I went to the desk and begged them, in hiccuping sobs, that I really just wanted to go home and they finally hustled and let me leave. I got home, called around and have an appt Monday with an ACTUAL OB/​GYN and not a physicians assistant who isn’t going to brush me off when I was obviously upset and scared and not give me any info on what’s going on with my body. Like telling me polyps are often benign and easily removed, all information I had to seek out on my own. That’s all I would’ve needed to hear to keep me calm through the rest of this visit. Because of the lack of info, however, I will not be returning.

Faced with an unplanned and unwanted pregnancy, I knew immediately what I wanted to do. I was able to get an appointment with PP for the following week.
I was nervous about the procedure but completely resolute. The doctor went over all my options, asked what I wanted to do, and then respected my decision when I told her I knew I wanted an abortion. Since I was early enough in the pregnancy, I decided to have a medical abortion so I could be at home. The doctor went over what to expect, gave me my first medication, and then discharged me with the second medication, instructions, and contact information in case I had questions. It’s an awkward experience (even though it shouldn’t be– it’s a medical procedure like any other), but I actually felt very comfortable the whole time. The staff was professional and friendly.
I was able to have my abortion in the comfort of my own home with my partner there to support me. The cramping was pretty bad, but overall it went smoothly.
Now whenever I think back to my experience at Planned Parenthood, I am amazed by how my life has turned out because I was able to make a choice. I am ever thankful to the professionals at PP who gave me medical care in my time of need and desperation.

crowded yes. They definitely lack in customer service at the front desk. The nurses and staff behind the counter who treat you are pretty great though. I thought it was weird that appointments are not booked in house. You have to call the phone # to get your appointment. I walked in thinking I could get a refill on a prescription, no, I had to call the phone # to book an appointment. It feels a little nuts not to be able to book an appt. with a lady at the front desk. I think they could do a little better job at the front desk explaining how their services work instead of ushering peeps in and out like cattle… but you get what you pay for, and when you are in need and struggling to pay for health care, this is the place to go.

I have been to this Planned Parenthood several times now since I currently don’t have insurance. It’s best to make an appointment even though they do accept walk-​ins. The only drawback about this place is that the higher your income, the more costly your visit will be. I had an appointment today for an exam. They did some testing and prescribed me medication, and the total visit came out to $ 134.00.
I also get my birth control pills from here. I’m on Ortho-​Tricyclen, and the cost per pack is $ 25.00. That’s pretty expensive in my opinion, so I don’t know if there’s anything cheaper than that. They ask if you want a whole year’s supply, but I’m not going to spend $ 300 on birth control pills.
Shelley (one of the doctor’s), performed my exam, asked me questions and was very informative of my health. She’s really nice and easy to talk to.
The staff at Planned Parenthood are friendly. Haven’t had any issues since I’ve started going there. Even though you have an appointment, there’s a chance where you will have to wait for awhile. It also depends on what you’re being seen for. It does get crowded in the lobby, but today’s appointment, it was actually quiet and not a whole lot of people were there. I would recommend this place if you need efficient healthcare.

Great for people who cannot afford healthcare. I know a lot of people from many deifferent lifestyles and background take advantage of this place. Just leave a donation if possible.

I wanted to be able to leave a good review for these guys, I really did.
I first went in on a Tuesday evening after work (on Monday and Tuesdays they are open past 5pm, yay!). Turns out their computer system had failed earlier in the day and they were running very behind. I kindly volunteered to come back the following week since my appointment wasn’t an emergency. They were very helpful and rescheduled me for the following Tuesday evening. They even provided me with the necessary first-​time patient paperwork to fill out at home in order to expedite my next appointment.
Fast forward one week, I arrive to find the lobby just as crowded as it had been the week before (no failed computer system this time). There were 5 kids under the age of 3 running around the lobby. It was rather annoying. I understand that childcare is expensive, but in most cases BOTH parents were waiting in the lobby — couldn’t one of them have taken the kid elsewhere? The boys were especially rowdy, throwing racecars down the stairway and everything. *sigh*
My name is finally called, exactly 30 mins after my scheduled appointment time. I am taken to an appointment room where I sit and wait some MORE for the physician to arrive. She speaks with me for approximately 3 minutes, writes me a prescription, and disappears.
Then I get charged for 4 months of birth control before anyone even hints at how much it’s going to cost. I realize my insurance doesn’t cover this stuff, but $ 260? REALLY? What happened to the sliding scale? I realize I’m not a piss poor student anymore, but holy wow. Next time at least give me a CLUE before I hand over my credit card.