MasterPark Lot C

Planned for more time to park and get to the airport; very efficient process. When I returned I made a call for a shuttle and there was one in a short amount of time. When we arrived at the lot the car was pulled out and I was able to quickly pay and get on my way. My discount was not on my final charge, but the cashier quickly corrected that. I have had a good experience every time I have used Masterpark.

I’ve parked here several times over the years. It’s a preferred lot for business trips. The shuttles are frequent and great service. I’ve been parking here for personal trips now after trying a few other off site parking lots, Groupon specials, etc.
I recently discovered their rewards program and it makes reservations online simple. Emails confirmations and receipts. Not to mention the corporate discount available. Thanks so much. See you again soon!

Tonight was the worst night and MasterPark Lot C made sure of it. I called for the Shuttle to pick me up on Island 1C. The driver just went past me and went up to another I went to pick up customers. By the time I got there the driver drove off without me and didn’t even look back. I called back a second time 10 minutes later and got a very rude girl on the phone who asked me for my parking number. I had to repeat it several times in order for her to get it. Once again another driver looked at me and just drove past. I walked a mile and a half to Lot C. It was 27° out and when I walked in I was fuming mad. I heard one of the girls call on the radio to the driver to let them know that I wasn’t very happy with the situation. Also it should be noted as I was walking along international Boulevard I saw at least two shuttles passed me both going to Lot C. The young lady at the desk who apparently was the manager named Marcy didn’t even apologize for the inconvenience and only offered to knock four dollars off the price of each day that I was there. I was there for total of four days.
I’ve noticed several reviewers have also commented about drivers passing them by and so this appears to be a very common occurrence for MasterPark lots. I use them for over five years in this will be the last time ever use them again! I plan on calling the manager in the morning Troy Hashimoto to see what he has to say. I noticed when I went to the website the girl at the front desk gave me the wrong name for the manager at the lot. It appears they didn’t want me to know who the person was in charge of the lot. I’m sure will be the same song and dance that is been given to other reviewer’s. My recommendation is to go to one of the other lots near the airport instead of MasterPark. Because I had to walk in the dark at 12 AM in the morning I do plan on filing a grievance with the Seattle Port Authority regarding the unsafe conditions master park puts their customers in.

We’ve parked here every time we have been out of town and for the most part have had really good successes.
A couple of different occasions that I need to highlight for future customers and to share our experiences that finally nailed the coffin:
1) the Groupon deals they have, the third time we parked here, the customer service girl did not honor it so I reached out to Groupon and let them know of the situation and they refunded my purchase, nevertheless, it left a bit of a sour taste in my mouth.
2) they have those deals on their website for $ 89 and some change for a week that you sign up and get deals for. the one time I attempted to use this by showing them the email through my phone and the girl was so rude said next time it needed to be printed out… really? It’s 2015.
3) our car battery was drained due to one of the doors being ajar, and let me tell you the car beeps non stop until this is fixed before you can close it and would not let you lock the door, so needless to say. I assume they didn’t lock it and 10 days later when we got back, they couldn’t start our car. It took over an hour to jumpstart the car, once on, the car was beeping and the door indicator immediately came on… Really??? And this would be the last time we will park here.
The only redeeming quality this lot has in our last time parking here was the girl behind the counter who was super! She is what they need to turn this place around. During the wait to get our car up and running, I asked if someone could drive me to our dog sitter around the corner to pick up our dog as now it was getting close to 11 and she offered her car and one of the drivers to take me. While we were on route to pick up our dog, our car finally started.
I would suggest parking in their self parking m-​park lot instead and save yourself $ 3 ($ 10.95 instead of $ 14.95) dollars a day and not worry that your battery will be drained when you are back.

We got a parking ticket while we were out of the country. No responsibility taken, claimed our plates had been cloned. They had not.

I was looking for a Parking Deal for an upcoming out of town trip out of Seattle. Got a good deal from Groupon — 5 days for $ 48.97 (after a 30% Groupon Local Discount). Even though Groupon asks us to call ahead for reservations, one need not (during offseason). I called Master Park ahead to make sure that I don’t need any reservations. They recommend reservations during peak season like ThanksGiving or Christmas or around some Holidyas.
We drove to the parking location on 4^th June afternoon 3:00PM. Were greeted by 2 agents. One took the keys and went around the car to note any damages. The other helped unload luggage from our car and load to the Shuttle van. We were the only passengers at that time (family of 4 with 2 kids and 2 adults). We were handed an yellow slip that one has to retain and will have to use that upon return.
5 minutes later off to the airport. Within the next 5 minutes at the airport. Were dropped off at the courtesy vehicle dropoff/​pickup zone (island-​3). So one will have to take the nearest elevator climb up 1 floor, take the bridge into the airport and then climb up one more level for Ticketing/​Check-​in.
Returned on 8^th June at 8:15 PM. Took out the yellow slip and read the directions. Collect the baggage, take the elevator up 1 floor (to parking), use the skybridge to crossover to the parking and then take another elevator there and go down 1 floor (to courtesy vehicle pickup/​drop off zone). Identified the Island we were on (#3) and called the phone number on the yellow slip. They asked me to read out the slip number and said a shuttle is already on the way and just wave at the driver to stop for us. 5 minutes on an yellow Master Park Shuttle Labelled «Lot C» came by and we waved at the driver and he confirmed we are waving for him. He stopped and helped load all our luggage and took us to the lot.
By the time we arrived at the lot (5 minutes later I mean), our car was already parked in the front. The driver again helped unload the luggage. I tipped the driver nicely and he also helped load the luggage to our car. A nice job from the driver.
While the family was loading into the car, I went inside to settle the bills. Produced my yellow bill and the Groupon Voucher (showed it off the Groupon app on my smartphone). The agent took note of the Voucher number and redeemed it. Handed the keys to my vehicle and off we went.
No hassles. Just give yourself a good buffer in case of traffic around the peak season. Would use again.

Ues masterpark lot c a couple of times now and works really well, great service and will continue to use regularly going forward.

Used them two more times. Perfect service. Will use them the next time too.

I’ve used this lot for years when flying out of Seatac. It’s conveniently located right off the freeway, and close to the airport. Shuttles run frequently, so there isn’t much wait, and are pleasant and clean. Pricing is, good, especially if you check the website for coupons to use. You can reserve ahead during busy times (spring break, etc). When I return, my car is always ready and waiting if I call from the airport. Basically, it’s a good, hassle-​free operation.

This place is a model for customer service. I dropped my car off Saturday morning. The initial drop off was quick, and the shuttle driver promptly assisted me in getting my carry-​ons and car seat onto the shuttle. We were quickly on our way to the terminal. At the terminal, my things were promptly unloaded for me. When I returned last night, a shuttle was there before I could finish giving my ticket number to the lady at the office. Again bags were promptly loaded. My vehicle was already waiting for me when we arrived. Check-​out was very fast. I will use them again. A huge help for flying alone with kids.

I was very happy with the service — SUPER easy to drop off the car, and then I was over at the terminal wonderfully fast. That was five star service. The wait for the shuttle was about 10 minutes, really not a big deal except that I was freezing. Once I was picked up by their very nice driver, it was an easy ride, payment was fast, and my car was waiting. I’d use them again.

Very pricey compared to neighboring lots, but I can’t deny how convenient MasterPark is. The lot is easy to find right off the airport exit, and I’ve never waited for more than a couple of minutes at most for a shuttle to or from the airport with this lot. With the express service, your car is waiting for you ready to go without having to wait inside to run your payment. After a long flight, I love that I can be in my car and on the road within 15 minutes of leaving the terminal.

Had to call twice, wait 25 minutes, and attempt to flag down one driver who drove right on by despite being sent to my very stop — all on a very cold evening — so I could pay $ 40 for 1 day and 2 hours of parking, plus the aforementioned «shuttle service». While waiting, I watched no less than four shuttles for a competing company called Premier Parking pick people up right near me. I noticed because I was fuming and promising to never use these guys again. Never Again…
UPDATE: I was there for 33 hours. I was corrected by the sales manager who just called. He didn’t mention if that included the extra half hour I waited for their $%!ng shuttle. I’m still never using this horrible service again.

Hate it — well I use to use Master Park all the time until they started charging a $.99 Living Wage Fee. Just pay your employees a living wage without the fee. Your rates are the highest in the area am I’m betting you make enough money to pay your employees fairly from the get go. You lost a loyal customer!

I was traveling with girlfriends and one insisted that I use MasterPark, so I did! I made a reservation online and printed a coupon, $ 13.95 per day vs. $ 14.95, plus a variety of taxes, surcharges and fees. I arrived to the lot and was immediately greeted by an attendant that traded a ticket for my car key. I was instructed to board the shuttle and in less than five minutes we were on our way to the airport. I was dropped off near the airline that I was flying with.
Upon returning, I walked to the transportation area and called the number on my ticket. In less than ten minutes the shuttle arrived and we were on our way. I went inside to pay and my car was waiting for me outside. I asked if there was an AAA discount that was better than my $ 1 off per day, and was given the AAA rate of 12.95 per day. I would suggest checking the website for the best prices available at the time of your trip.
My only complaint? The lot is not covered, otherwise, five stars.

Be sure to get the coupon on line, Fast shuttle service to Lot C and my truck is ready for me to drive away when I arrive.

I used to go to another airport parking lot but once I got lost trying to find that place and circling around the dimly-​lit SEATAC area at night, I ended up out of last minute rush at MasterPark Lot instead. At first, I thought with a much newer, better looking signs/​building at Master Park, I would end up paying much more than, say at Doug Fox, but not so at all! It costs literrally the same, if not very similar pricing. The staff are polite and super helpful (I once asked if there was any discount for AAA member and they even let me know at that time that if I got a coupon online I could get even deeper discounts instead).
There are 3 main things though that I really like about MasterPark:
1) I can park my car in a covered building (vs. my previous parking lot where I used to have to leave my car uncovered).
2) Shuttle seems to come and go more frequently than at other parking lots and once I call get out of the shuttle, MasterPark would have already prepared my bill, got my car out, trunk already open and my key/​car are there ready for me!
3) Other add-​on services like car wash/​cleaning is available. I typically don’t have time to really maintain/​clean my car. So, if I’m ever gone again, it’s really nice to just park and ask for these services so that my car can be clean while I’m away (and I don’t have to waste any time bringing it to any other car cleaning service places when I’m in Seattle).

We have been using parking at SeaTac for over 20 years on a regular basis, and using MP Lot C for the last 5.
Their prices have increased while less expensive parking availability has increased.
Even with coupon/​discount, neighboring parking is less.
Service has declined, especially noticeable when busy.
Recently took 20 minutes to be picked up, 3 phone calls and 4 MP Lot C vans later we were able to get to Lot C. They apologized, «Thank you for waiting, we were busy»
For the cost we could have taken a limo to and from Everett.

Very reliable service. Spendy, be sure to PRINT the coupon and have it with you at checkout. You drive in, leave the keys, they give you a Yellow slip (put it in your wallet/​purse!), they load your bags and drop you off (tip the driver if helpful!)…coming home, get to the pick up area, ring em up with your slip # and ‘Island’, they pick you up, you hand over alot of cash, your car is waiting for you.

I selected Master Park Lot C based on the great reviews and some personal recommendations, even though it was commonly the most expensive parking lot in my research (read over a couple dozen places).
But ok, I can’t deny that they are well-​liked by many. :)
I was a bit apprehensive about the wording on their coupon (print ‘em out before you leave on your trip!). To me, it initially read as calendar day vs a 24-​hr day. I really needed it to be a 24-​hr day because I’d go over if it was calendar. So I called them and their sister lots to inquire and they said it was 24-​hr day, but I still was kind of anxious.
Anyway, entering in a reservation online was super easy. Finding the place was super easy. It took us longer to get out of the car (after triple checking everything) and a girl was already waiting for us to give me the run down. As soon as she was through, a guy ran out and lead us to the shuttle and we were at the airport. We were taking a red eye so it was all clear on the roads.
Fast-​forward slightly less than five 24-​hr days later, we called for a pick-​up when we arrived to the place in the airport for pick-​ups. I guess I could have called while we were walking TO the pick-​ups, but I wasn’t sure how long it would take since I had only been there once before and there were a TON of people around (got in around noon). It took about 10mins, we watched a lot of sister shuttles come through which was a bit frustrating, but the wait wasn’t bad.
The drive back was pleasant and the check-​out process wasn’t bad at all. Yes, the coupon is definitely for a 24-​hr day. However the gal at the counter mentioned that our car had to be jump-​started and it’s running right now. I was perplexed since I KNOW I turned all our stuff off and the hub checked too. So, mistakes happen and all, but it’s very likely they accidentally left my car lights (or something) on which made my battery die. And I didn’t like that.
If the battery hadn’t run down I would have been open to using them again despite being one of the more expensive parking options by the airport. Thanks anyway!