All Nippon Airways

Upgrading to four stars based on my recent flights to Asia with ANA.
ANA offers some of the best fares for traveling to Asia. While their fares to Tokyo are quite high, flying to Hong Kong and many cities in SE Asia is quite reasonable. You can find fares during the winter/​spring and fall for under $ 800. You can do stopovers in Tokyo as well. Though not free, they are about $ 100 additional which is actually still cheaper than a non-​stop flight to Tokyo on ANA from Seattle. I don’t know why flights to Tokyo from Seattle never go on sale!
I booked my most recent trip through the ANA website since I was flying to multiple destinations and airports. I checked the major online travel websites and the itinerary that I wanted was pricing out much higher than on the ANA website which is why. There was an issue with my credit card payment for booking the flights initially, so I called ANA and they were helpful in rectifying the issue.
As for my flights to and from Seattle, I flew on a Boeing 777 which I much prefer over the Dreamliner. On the Boeing 777, there is several inches more of legroom in economy. The seat map indicated that the layout of the economy cabin was a 2−4−3 configuration, which I got one of the seats in the 2 section. However on both flights, the cabin was a 3−4−3. On my flight to Tokyo due to the configuration, the middle seat was empty. Unfortunately on my return flight, both seats were filled. Still it was fine since I still had the extra legroom.
I think due to seasonal travel reasons, ANA has reverted again to using to Dreamliner for flights to and from Seattle as of late October. However, they will be flying the Star Wars plane on this route in December so that is something to look forward to if you are taking one of their flights or if you are plane spotting at Sea-​Tac. Though I do wish they will use the Boeing 777 again for summer travel next year.
On both of my flights to and from Seattle, there was a delay. Fortunately, the delay was not very long so I wasn’t heavily impacted. Though on the flight to Seattle, they changed gates and the new gate was on the other side of terminal which was a little annoying. But as always, the in-​flight service was great flying on ANA.
If you are flying to Asia, I highly recommend flying ANA. I like flying through Tokyo as it allows me some break time off the plane before another long flight to my final destination.

The bitch that picked up the phone was very very rude. I was confirming the flight departure times and she said «yes just like I said», WTF is that for customer service? When you have older parents that are flying by themselves, I think confirming flight times are not over the top. VERY dissapointed with ANA rep. They should train their rep better and ask them to hold a higher customer standard than that.

Flew ANA from Narita to Tokyo because I wanted to fly on the 787 Dreamliner. Ive flown United, KAL, Asiana and now ANA on these routes.
ANA service is great but KAL and Asiana has great service by super modelesque flight attendants. Asiana and KAL offer more attention to details. They’ll give you slippers, toothbrushes and instant ramen as a snack.
ANA would have gotten 4 stars but their Dreamliner configuration in Economy is horrid. I sat in the window exit row. There is no window and the bulkhead cuts off a good portion of space. Really disappointed with the 787. I want to support Boeing but every airbus configuration Ive been in was more comfortable.

4.5 stars! Love flying internationally to/​from Narita with ANA. With some frequent flying status with Star Alliance (not with ANA, but with their other partnered airlines), I was automatically upgraded to another seating level on both international flights leaving to/​from Japan this time around!
Not only that, what I find awesome was that their meals are actually quite decent. For every meal that ANA serves, there’s an option for either a Japanese or a western meal. Their Japanese meals really tasted quite good. Moreover, if you have kids flying with you, ANA also offers kids meals that are especially prepared to entice kids to enjoy their flights, too!
As always when flying with Asia-​based airlines, their staff is kind and helpful. I guess the only thing is that their flight seems to be fully booked (at least on both my flights out of and returning to the US), so if you are stuck with seats in the middle (and especially if you fly economy class), your legs and knees may not be as happy.
Price-​wise, this airline is really reasonable, for the great service, smooth flight and wonderful meals on their planes!

Economy Class SEA-​NRT-​BKK round trip.
My review will be updated as my trip takes place. As of now the review is only for the reservation portion. Since making my reservation for our family in Feb 2014 it has been modified by ANA two times. The first modification was acceptable as it only changed our flight schedule by 15 minutes or so. However, the most recent reservation modification involved changing our seat configuration due to replacement of the 787 plane it self.
As of Late April 2014 ANA’s route from SEA to NRT on Flight NH1077 no longer will have the 2−4−2 configuration in Y. They have, in my view downgraded to the 3−3−3 found in other airlines like United and JAL. I made my initial reservation with ANA b/​c of their excellent customer service. I paid more for my ANA tickets b/​c of the wonderful reviews I saw regarding their generous economy seats on the 787. There were other airlines flying to Asia from Seattle hundreds dollars cheaper than ANA that I could have booked. I placed my trust in ANA to do the right thing. I emailed ANA not to complain, but to just tell them how most customers would feel poorly with such a drastic change. Unfortunately I only received a corporate replying from them basically saying «oh well (insert empathy), but too bad.» I typically do not write poor reviews on Unilocal but this situation was very unacceptable and I just wanted others to know about ANA’s seat changes.
I’ll update my review as our trip progresses…
But if your looking for 2−4−2 seating on a 787 from SEA-​NRT; ANA is not reliable.
恥を知れ

I was in economy and it was still awesome. The Japanese meals were both among the best meals I have had on a plane. The SIN-​NRT flight had fried rice with noodles. The NRT-​SIN flight had fried rice with crab meat and noodles.
The ANA lounge in Narita was a sight to behold. Noodle bar, sake bar, perfectly poured beer… stunning. United gold status is good for something!
All but one of the toilets on the dreamliners I flew have Toto electronic bidets.
Towards the end of the flight, a button popped off my shirt. I was on the ground looking for it after the other passengers left the plane, and three flight attendants also dropped to the ground to help me look for it… Phenomenal service.

Review of 787 business class NRT-​SEA
One of the things I love about Japan is attention to detail and great customer service.
One of the things I love flying ANA is that wherever I go, I feel like I’m home. Combine the two plus the 787 Dreamliner™ and I’m a very happy boy.
I spent a magical month in Japan. Too many stories to mention, too many sake’s drunken, too much sushi savored. What’s relevant is that my flight home rivalled my time there.
As far as my ANA voyage goes the fun starts in the Lounge in Narita. Automatic draft beer dispenser serving pints with perfect head. Sake Bar: check. Udon Bar;OMfg!
Minutes before boarding I’m whisked to the gate and wait in line 4 minutes before I get to my seat; 7A. The layout on the Dreamliner™ is formidable. The staggered seats mean no one is blocked from exiting their seat. The cubicles are reminiscent of 1^st class Cathay to HK. (just a wee bit smaller)
The ANA C. A’s (cabin attendants) are lovely, professional and made my flight dreamy.
The menu offering was 5 star. Wagyu beef (Wagyu means Japanese beef apparently, so when people say Wagyu beef from Japan… they are saying: «Japanese beef beef from Japan», lol) salad, fresh and crisp, wine selection, fine… Gin Tonic… excellent.
This flight was refreshing. I slept enough to feel refreshed upon my arrival. The atmosphere in the plane was rich. I swear I don’t have jet lag… I always get severe jet lag coming home from Japan.
ANA you are worth flying home via Seattle for…
big time love
g