Aloha Cleaners

I’ve used them twice for alterations (hem pants), and they’ve done a very good job. Customer service is friendly but not stellar. For example I didn’t get a claim ticket for the clothes I dropped off, and never got a phone call saying it was ready (there was no specific pick up date). But they got the job done. I will go back to them. Also, they do have a parking lot which might be convenient for some…

I’ve used Aloha a few times since it is literally a block away. Up to my last interaction with them I was fairly satisfied, as in nothing out of the norm. They don’t provide detailed receipts and I suspect they were over charging for a shirt or two but I didn’t really care since the service was good. My last visit was however very different.
I had a three piece suit and 7 shirts cleaned. Upon pickup I reviewed the cream linen suit since I was to use it for a wedding the following weekend. I was glad that I went in a week early because they were not able to remove the stains from my pants. The women working assured me they could try again. She told me to take my 7 shirts, jacket, and vest then to pay when I returned to get the pants in three days. That night I checked my dress shirts when I got back. Three had been marked on drop off with small stains I treated when incurred, which should have come out fine. Only 1 of 3 had the stains removed. Of the two which still had stains one was particularly bad.
I returned to the store with the stained shirt, clearly still pressed, to retrieve my pants and discuss the bill. The pants came out great, yay! I suspect they didn’t really try before but whatever, wedding pants… check. I asked for a detailed bill to see what I had been charged for while explaining one shirt still had a stain on it. The girl informed me that sometimes stains don’t come out. I stated that this stain was extremely small, light, and treated with a tide pen. I suggested it might have been dry cleaned instead of laundered as I had asked. I then notice the bill contained a charge for both dry-​clean and laundry. I said the charge was fine and that I just wanted the stain removed. The girl became extra snotty retorting that this was common practice, then tried to flip her hair and walk out of the room. I asked what was common practice, she returned and replied that if they try to clean by dry cleaning and then laundering they charge for both, even if you specifically request one or the other. She then tried to grab the shirt from my hand and stated that they were going to charge my card again. She began to tell me that she specifically had tried to clean my shirt and it was impossible. I had choice words for her involving this review and left with my shirt. That night I ran it through my apt building washer and dryer and it came out fine, I just hate ironing it, but my gf did it for me.
After that treatment, trust I will not return. I also suggest that anyone who use them ask for an itemized receipt when you pay, they up and over charge. The older lady has always been kind to me, I would imagine she is probably at least part owner, however recently I have interacted with two younger women with attitude, probably mid to late 20’s, one being the aforementioned. Hope this was helpful.
PS if you look at my profile, I really don’t review unless i feel very strongly, and this is my first negative review, but I felt this was extremely warranted.

I absolutely love this place! Spot on service every time! (no pun intended)
I’ve had numerous suits, coats, and pants altered. Each time they’ve come back perfectly. No loose threads and it’s always seamless. You can expect quick turn arounds and great prices.
My favorite thing about this place is that they are consistent. It’s perfect every time and I’ve been going there for years.

This is our go-​to shop for dry cleaning and alterations. The staff members are very friendly and genuinely nice. The reviews mentioning employees’ great memory are spot-​on. Even when our visits span several months, and once almost a year, they remember us and ask about a vacation we mentioned or something like that the last time we came in. All our cleaning and alterations have been professionally and properly executed. And the price seems great, especially for the convenience of the location being a couple of blocks from home. They’ve also been understanding and helpful when we had a rush job. Highly recommend.

Aloha is friendly, reliable and is now my go-​to place for dry cleaning and alterations. I have been using for over six months now and Aloha has now become one of my «love marks» since moving to Seattle. I honestly can not say enough good things about Aloha Cleaners — the best!

Great service, fast, clean, friendly, and very convenient. I’d recommend this place for any Eastlake resident and anyone else too! Also, another perk is that Jisun is awesome and she always remembers my name. Even after years of not coming in. I heart Aloha Cleaners!

Fast, friendly and clean. The only cleaners I’ve ever been to where they know you by name.

I had tried all the so-​called too dry cleaners in town and had a really unpleasant experience with them all, so I busted for my local.
This is by far the best dry cleaners that I have ever had. They take pride in quality work, will do alterations and are great value. I can not say enough good things about Aloha Cleaners. The best in Town !

I gave this place a try because i live in th area and wanted to try out all the local cleaners.
They ruined an expensive shirt of mine and wanted to charge me for it. They altered another shirt of mine which fixed the initial problem but caused a new one, which they also charged me for. Overall, very rude and unprofessional. The girl was on the phone the entire time I was there. Even though I was polite about their mistakes, it was very apparent that she was irritated. It was as if she knew I wasn’t going to be a returning customer so she stopped trying.

Aloha Cleaners was part of my «compare-​a-​cleaner» experiment back in the spring when I was moving (
). On my first trip in the woman at the counter was friendly and chatty. On my second trip she actually remembered me, which was pretty awesome since several months had passed. My clothes all turned out nicely and the price wasn’t a shock. I also need a new alterations place and Kathleen M’s review makes me think I’ll give Aloha a shot for that as well.
At one point I received a 10% off coupon. I was very excited until I saw that it was only good for a few days. Not useful for me but for someone who wears a uniform or has way more dry cleaning than I do. I’ll be back.

pretty good. I like living in a neighborhood where the dry cleaners know you by name. very friendly and efficient.

Friendly, fast and clean. That’s all I ask for in a dry cleaner and Aloha Cleaners has it going on. I brought in a number of pieces for cleaning and a handful more for alterations and repairs. Everything was complete in two days and the workmanship on the repairs was top notch. Got a coupon for 10% off on my next visit, so I am compiling a new laundry stack for my next round of cleaning. Great local dry cleaners!