Andy Kao’s Appliance Service

Andy is fast (has always arrived 24 hours within calling) and knows exactly what parts to repair. He’s fixed a washing machine and our stove. Both work fantastic after Andy’s work. Highly recommended, wouldn’t go anywhere else!

I didn’t actually have Andy come out, which is why I’m giving him a good review :) He listened to my description of the problem with my dishwasher over the phone, told me what he thought it could be, then told me that if it was one thing, he could probably handle it, but if it was something else, he wouldn’t be the right guy (I have a Bosch and apparently they’re pretty tricky). He gave me a referral. Most other people would have said sure, I’ll come out, then charged the service fee and then told me that I would need a new dishwasher anyway (which I think is going to be the case). Not Andy! I will seriously consider him next time I need service on something.

Andy arrived early which was nice… he looked at my machine and said the door switch needed replacing. The part would be about 50.00 plus labor. He was done in under 20 minutes! This was great til i saw the bill. 230.00.
i asked him what he charges for labor and he sort of squirmed and said its a flat fee. Odd that he didn’t just tell me the full amount when he was quoting the price. When he saw my raised eyebrow he lowered the price 20.00. 160.00 for 20 minutes of labor. Thought I was doing the right thing calling a small biz… maybe not. Washing machine works great. I just couldn’t help wondering if I ‘d been male would this have gone differently? Sorry Andy… no bueno.

I have used Andy to repair several of my appliances. He is courteous, professional, timely, knowledgeable, and competitively priced. I wholeheartedly recommend Andy for ANY of your appliance needs. THE BEST!!! Thank you Andy!

Andy is located in the Millcreek area and not downtown Seattle ( Unilocal got this one wrong). He was extremely helpful diagnosing the issue with my freezer. I highly recommend him!

Fast and friendly. Reasonable prices. Fixed my dishwasher with standing water. Note: Andy Kao told me that the Unilocal!business profile defaults to Downtown, Seattle, WA when he is really in South Seattle.

I work for a residential property manager and Andy is the absolute best at what he does. A true professional who has mastered the details of his work.
Thanks for your help, Andy!

Andy helped me *over the phone* complete 90% of a repair to my washer to get it up and running again. I can’t wait to meet him in person and have him fix what’s causing the last few drips. Talk about outstanding customer service!!!

I cannot rate Andy highly enough. He is considerate, clearly experienced, reasonably priced and explains what is going in with your appliance. He is definitely on my home maintenance short list! By the way, the issue was a freezer that was too cold and the fridge part too warm. He quickly diagnosed multiple issues and solved them all.

Called Andy, he called back promptly. He knew right away the problem with my microwave would cost more to repair, so suggested I buy a new one. He did come to fix the ‘fridge, was right on time, kept in touch, respected my floors, and the charge was a little less than quoted. Very happy new customer.

We had the control touch panel on our oven go out. From the other reviews here, I contacted Andy. He got back to me promptly, set a time to come, and ordered the part, all by phone/​text. A couple days later he came right when he said he would and replaced the panel in no time. Fair price, great service.

Andy came in at the end of the day for no extra charge and had the obscure fan I needed for my fridge on his truck. Thanks for the emergency fix!

Andy responded to our call quickly, did his research before coming to the house, verified the problem, got the part, and installed it. What more can you ask? He is very professional and easy to deal with. We’ll call him again if we have more appliance problems.

Andy comes to the rescue again!
This was my second time using Andy’s services to repair an appliance. The first was in July to repair my dryer that had stopped spinning. I was referred to him by another appliance repair person since I was not in the original person’s service area. My dryer broke on a Sunday and I had a 2 month old baby at the time and when you have a newborn or kids in general, washing/​drying clothes is a daily event. Anyway, Andy called back right away when I left a message and he was very courteous on the phone. He was knowledgeable and seemed to be able to diagnose the problem over the phone. He arrived promptly, assessed the situation and provided a reasonable quote. He was very nice and did not charge me any extra for it being a Sunday. Really great service and he was also very neat and did not leave a mess in the laundry area. On this second occasion, I called about my washer. He came out right away. Again he assessed the situation, provided a reasonable quote and repaired it right away. I have been pleased with his overall service and will definitely call him again if I need to. Hopefully, I won’t need to call him anytime soon!

I was referred to Andy by another busy repair company. So really concerned about when someone would be able to fix our Maytag dryer. But Andy replied promptly and came by the next day to assess the situation. He had to order a part, but understood how laundry can pile up with a couple of small children. Andy rushed the part and returned early on a Saturday morning to fix the dryer. Great service, professional, and really a good guy.

My 7 year old pricey GE fridge ‘broke’ and quickly warmed up yesterday. We feared it needed a new compressor as there was power (lights and fan), but no compressor sounds or cooling. Mark Wiseman called back first even though he doesn’t service our area. He asked a few Q’s and strongly recommended Andy Kao’s Appliance repair. Andy answered right away, asked a few Q’s, had me text him fridge info and promised to fit me in same day. He called to schedule and then updated me on his progress, arrived with the part he thought it would need (and inverter), confirmed it, did a quick and reasonably priced repair, was very knowledgeable and earned my future biz. He does all appliances, but not European brands. I recommend. My fridge is now 8 degrees cooler than it was an hour ago and just in time as my ‘outdoor walk in fridge’ (AKA garage) is going to warm up again tomorrow ;-)

Andy was quick, courteous, affordable, and available. If my fridge ever breaks again I wouldn’t hesitate to call him, can’t recommend him high enough!

I’ve never met Andy & hope to never need his services but I did call him on recommendation from a Seattle appliance guy that didn’t service our area. He assured me that Andy was a «nice guy» & would be able to help. Our fridge broke when I was 4 days out of the hospital with our new baby. I called Andy & he answered immediately & asked me a series of questions about our fridge & was able to determine (ON THE PHONE!) that the temp control knob in our freezer had been accidentally turned to zero and shut the power of the entire fridge down (we just moved in & have older appliances)! Hooray, it was an easy fix & best case scenario! He was so incredibly thorough & helpful and didn’t ask for a dime. I will absolutely call him again if/​when our next appliance breaks. Thanks, Andy!

Andy is very professional. I called him mid day and he came to repair my washing machine within hours. He quickly accessed the problem and had it fixed in 30 minutes. He charged a reasonable price for the work he did. Honest, reliable and expert in his field. I highly recommend him.

Andy Kao is very knowledgeable, capable and courteous. He is responsive, careful and a bargain given his expertise in a world populated by under-​trained technicians. I highly recommend him for your appliance repair.