Antique & Custom Optical

Antique and Custom Optical, as the name implies, specializes in antique frames. Why get retro-​styled glasses when you can purchase a forty year old set that’s withstood the test of time? I was pretty excited to find this place and had high expectations that I’d be able to find a set of frames that suited me well there.
Unfortunately, my expectations were not met. The selection of actual antique frames is fairly limited. Nonetheless, while they had a moderate selection of retro-​styled replicas and modern frames it was ultimately the service that made me choose not to purchase there.
The shop is staffed by the owner and his assistant and while both are very nice neither are terribly professional (although the assistant is FAR more professional and attentive than the owner). On one occassion, the owner received a phone call in the middle of answering a question I had; in addition to taking the call he then spent ten minutes on the phone negotiating a non-​business-​related purchase. In addition, I went back the next day to look at a different set of frames and the store was closed (despite it advertising as being open).
I prefer shopping at small locally owned stores and expect that the service will not always be as professional as more established companies — and that’s part of the charm. These experiences, however, were really unacceptable.
I also had my eyes checked at Antique & Custom Optical. The optometrist contracts to them part time along side a few other stores (I believe). She was friendly, professional and all together charming; she took the time to explain her findings and also provided feedback on frames.
Unfortunately, I don’t know what other stores she contracts to which is a bummer as I doubt Antique and Custom Optical will be around for much longer given their business practices.