Bartell Drugs

This place is great. Friendly knowledgeable staff. You guys are wonderful and fast. Photo department go out of their way to help you. Bravo.

I didn’t think I could have a worse pharmacy experience than the Walgreens up on Pine, but boy was I wrong. The cashier at the pharmacy talked so quietly I had to ask her to speak up twice. I asked after my insurance, why the drugs were so expensive, and they said they didn’t run my insurance because I didn’t have all the correct «numbers» on my temporary ID card. I had to go home, call my insurance, get different numbers, and then go back.
As bad as Walgreens is, it’s better than this place. The only thing this place has going for it is that its pharmacy is open on Sundays.

Pharmacy didn’t have enough to fill my pretty common script and told me I would have to wait three days. I’ll take it elsewhere.

The pharmacy manager is just rude. I called to ask about immunizations and was asked to come after 6pm when they were less busy. I abided by her request, waited in line (they are super slow), filled up a form and waited for 15mins. After the manager learned that that was my first visit she told that it would take extra 20 mins for her to enter my information in their system. And of course she said that with a horrible attitude.
Bartell should make sure they are being represented by employees that care about their costumers. Obviously the pharmacy manager does not care about them at all.

Fantastic! Has everything you need. Several choices for your travel needs. Great people.

This is probably the best experience that I’ve ever had with a Bartell Drugs store. I was speeding around the city trying to find a really specific item — chocolate covered cherries. I always see these all over the place during the holidays but hadn’t seen them in a while but knew that if anyone was going to carry them, it would be Bartells.
First of all, this location is great because there’s parking… in the city. Secondly, I walked into the store and immediately a woman asked what I was looking for and she walked down the aisles with me, trying to find the item. She called over another employee who also helped me look. Somehow, we managed to track down one last box and then she showed me to the Theo dark chocolate with almonds and cherries which was perfect.
That much personal service in a drug store is more than I could ask for. Super impressive!

Bartell Drugs is the Nordstrom’s of the local pharmacy world. In fact, I’m convinced they’re still in business because of their customer service alone – and I think I speak for the people of the 206 when I say we appreciate and have become accustomed to great customer service.
I love supporting great local businesses and it will be my pleasure to continue supporting Bartell drugs.
Specifically I’d like to praise the staff for their upbeat attitude around the holidays — I had a dental emergency that came to fruition on Christmas Eve morning and had to come in two separate times on Christmas Eve and everyone I dealt with (from the pharmacy to the photo shop to the front register) was wonderful and full of holiday cheer.
Because I am a huge procrastinator I normally do most of my xmAs shopping on Christmas Eve and I was actually able to find enough quality gifts and gift ideas here to knockout about half my shopping in the times I was waiting for my RX.
God bless America and thank heaven’s for Bartell’s.
#gratefulforgreatservice

I have a Bartell drug store within walking distance to my house but instead choose to drive to this one. The employees here always help me find what I need and if I’m just browsing and looking puzzled they actually ask «can I help you with anything?» Great location surrounded by good food and they have parking which is a rare find living downtown

The pharmacy stuff is terrible. The pharmacist are nice, but the ladies who ring you up are rude. I have had all of them from time to time, and their customer service is 0.000. The talk in hateful tones to all the customers, not just me. Bartells you need to do some secret shopping.

I like to support Bartells because it’s basically the same as CVS, Walgreens & Rite-​Aid with one huge added bonus: it’s a local company! Woo hoo! The prices, variety of products and convenience of locations all those pharmacy/​convenience stores are the same to me, but local ownership makes a big difference.
At this Bartell’s in particular, the staff is very friendly and on 2 occasions insisted on taking me directly to a product on the shelf instead of telling me where to find it. That’s pretty awesome customer service.

This is a nice, clean drugstore in the middle of the city, which can be challenging to find. The pharmacists were very helpful when I was trying to figure out some medication stuff. Not a whole lot else to say about a drugstore, ‘cept that I would recommend it.

This is a pretty standard Bartell Drugs. It is exactly what you’d expect.

Love our «home town» option and this branch is very convenient with a wide selection of merchandise and friendly employees (you may need to break the ice with several of them that seem grumpy but are really just less socially adept:-)
Pharmacy service is excellent but lines can get long at certain times.
It’s generally a bit pricier than Walgreens but the specials are very good.

I’ve had two experiences where I swore they each were the last time I’d ever shop there.
Once, I was shopping for a camera. When I asked if I could pay by check — the manager asked if I had a bank card because they needed to verify funds somehow. I didn’t realize it until it was too late — when he asked for my PIN, they guy had without telling me LOGGED IN TO MY BANK’S PHONE BANKING SYSTEM to get the balance of my checking account. (Not the merchant check verification, my personal banking account). He then announced the balance of my checking account loud enough so that everyone could hear it, and said it wasn’t enough — more than enough for the camera, just not enough for him. He made it obvious how unconcerned he was that I was offended. Smug bastard.
Another time was shockingly similar, at the pharmacy — I have a prescription for something I don’t want people to know about — the pharmacy staff had absolutely no control over their voices and were letting anyone in the immediate vicinity know my health concerns.
I will never, ever go back, and I warn everyone I know against going there. I wish I could give zero stars.

Bartell Drugs fail. Went in exchanged my co2 cartridge, they gave me one that was empty. Want to capital hill store, which is closer to home, making me go back to Wallingford to exchange. Really bad customer service. At both stores.

Yay Bartell’s, it’s a drug store with lots of stuff!
The staff here are somewhat less friendly than other Bartell’s.

I was pretty impressed with Bartell Drugs. I’ve been a little under the weather lately and have made many trips to various local pharmacies to find some specific medications that my pharmacist father sent me on a wild goose chase for. He’s living in CA, so instead of waiting a few days to have things shipped, I just shopped around.
I was surprised by how clean and spacious this drugstore was and they had exactly the medicine I’d been to 4 other pharmacies looking for. Phew! I haven’t had prescriptions filled here but I’d still recommend people give this spot a fair shot if they’re looking for a variety of OTC drugs.

I like this place because not only is open late (usually until 10 or 11 PM) but the service is usually good. They’re nice, helpful & I’m in there in and out. Nice location, good parking, and it’s next to places to eat and shop it. I find it convenient!

I’m not sure what it is about this Bartells, but I’m continually let down by the Pharmacy department that consistently has stocking issues of my prescription medicine (which is generic). I’ve experienced this issue on four out of 5 occasions in the past 6 months.
I recommend going to the Bartells on lower Queen Anne (same building as Metropolitan Market) because it’s pharmacy and store is open 24 hours, and they’ve never disappointed me when it comes to getting a prescription filled in a timely fashion.

If you like incompetent, rude and disorganized, this is the pharmacy for you. I have never gone into this pharmacy for a pickup without something being wrong… they gave me the wrong prescription once — the wrong one!!! thank goodness I happened to look at the bottle before I popped the medication in my mouth!
I am all about supporting the local businesses but I think for my own health and safety I will be going to Walgreens from now on.