Blue Owl Workshop

So my fiancé will be writing this review since he mentioned he wanted to stop by here during our trip to Seattle and Portland.
Blue Owl Workshop is the one of the best raw denim stores in the country. They carry a huge amount of brands, including Momotaro, Iron Heart, Naked and Famous, Unbranded, RGT, Railcar, 3Sixteen, as well as Canadian Goose and Reigning Champ.
The staff was extremely helpful, friendly and knowledgeable. The manager Jay helped my fiancé pick out a pair of soon to be discontinued denim from Naked and Famous for her little brother, and even honored their planned discounted pricing that they were planning to not set in place until next week. Kevin helped me try on many pairs, explained the different materials and processes each one underwent, and made suggestions based on what I was interested in. When I was checking out, he asked me where I was originally from, and when I said I was NJ, he waived the sales tax for me since NJ does not have tax on clothes. Super cool of them to do that for me.
Alex hemmed my jeans, which was extremely impressive to watch. They do the hemming in house while you wait and they will even suggest how much material to take off depending on what kind of look you want. They use a chain-​stitch method that ensure the integrity of the selvedge. In my case, Alex suggested to take off 2.5 inches since I wanted a little bit of stacking without looking too messy.
They also have a rewards program that will give you a $ 10 credit for every $ 100 you spend. When dealing with raw denim this adds up pretty quick.
The shop is pretty non-​descript and can be hard to find. The shop is only indicated by the Blue Owl on the glass door, which can be easily overlooked if you don’t know what to look for.
In all, great products, and great customer service by Jay and his team made for a 5 star experience!

The finest shop in Seattle! I’ve been shopping at BOW for about a year now and I can safely say that there’s just about no better store than Blue Owl! The customer service is great and the Sales report Jay and Kevin are very knowledgeable about the jeans they carry, and the whole experience makes your buying that much better. The selection is ridiculous from RGT to tellason to 3sixteen. They carry it all. The best part ever was going in and picking out a fresh pair of Raws and having any question I had answered! All in all ¹¹⁰⁄₁₀₀

Amazing service, passionate curating, great value, did I say amazing service? I also have to say it feels like a little secret finding the place, it’s so nondescript-​but behind the plain exterior: denim heaven.
I was helped by Alex. Very friendly and knowledgeable but at the same time accessible. I had originally came in for 3Sixteen CT-​100xs. They did not have my size but I wanted to get some jeans and I was sure with their selection I would find something. Alex sized me by eye and had me fit on the first try with a Japan Blue JB0601. Seriously, the man is the jeans whisperer-​even had me hemmed up in a few minutes and out the door.
I had a look in mind for the pair and he hit the nail, I mean rivet right on the head. They love denim and by their conduct, the love spreading the love of denim.

A hidden gem in Seattle. The customer service is absolutely wonderful. Jay and staff are exceptionally accommodating and knowledgable when it comes to raw denim. The shop’s environment sets up interactions to be intimate but their staff’s hospitality makes it less intimidating and more-​so fascinating. I cannot wait to make many more trips in the near future.

This is my husband and my 6^th or 7^th visit to Blue Owl Workshop, so I figured this would be a great time to finally leave them the Unilocal review they deserve.
The employees are extremely knowledgable, helpful and friendly. By the 3^rd visit some of the employees remembered us and/​or knew us by name. To me, that’s impressive and says a lot about a business.
During each visit, they act as something of a personal stylist, setting you up with your perfect fit and style. It is obvious that their goal is to make sure you are happy with your purchases. Their products are pricey, yes, but, you get what you pay for. Everything Blue Owl sells is extremely high in quality and is made to last a very long time.
I cannot say enough good about this shop.
As we move away from Seattle soon, Blue Owl is going to be a business that we will truly miss.

I made my second purchase from Blue Owl today, again great customer service from Jay. They have a great point system for frequent buyers.

Fantastic store. The customer service provided here is something not offered in any shop I’ve been to before. Jay is the owner, amazing guy. These folks want you to leave with something that fits, fits your needs, and looks good. Yes you may spend more money, but you will leave with a product that fits and that bears quality.

It may be a little difficult to find, but this hidden gem is well worth the effort and trek for those from afar. I had the pleasure of buying my first pair of raw denim from the kind gentlemen of Blue Owl Workshop this evening. Not only was their staff very patient with the litany of questions I threw at them, but their answers clearly came from a position of experience and deep understanding of the product they carried.
The store floor is relatively small, but on target for a boutique shop that specializes in a very narrow range of goods. Their selection, despite the small space, is vast. I’ve had problems finding pants that fit due to a relatively small waist and large thighs. After a few questions and a few trials, we had quickly narrowed in on a stellar pair of denim I was proud to carry home.
In addition to the awesome selection and staff, the store goes out of their way to bring you back. Any pair of denim you buy from them can be hemmed for free using a traditional chain stitch machine. There is even a rewards program that can be used towards the purchase of future pairs. This place has it all.
But for me as a first timer, what this experience boils down to is the customer service. For someone a little nervous at spending some serious cash on what is effectively a pair of pants, I want to know I am making the right choice and do so with confidence. The staff here excelled at making this possible.
I am sure I will be back for another pair in the future.

the people here are super nice and helpful. they really know their stuff. the place is a bit hidden, but once you find it it’s like finding treasure. selection is RIDICULOUS. possibly the biggest denim selection in seattle. i’ll be coming only here for the rest of my raw denim needs.
shouts out to logan.

I’ve never had a favorite shop before, but this place is amazing. The quality, service and price exceeded all of my expectations. Everything in the store is wonderful. I am looking forward to stopping in again.

I’ve been shopping (online only) from BOW for 4 years, and I’d give this place 6 stars if I could.
* Phenomenal selection of exceptionally well-​made clothing and accessories
* World-​class customer service and communication
* Extremely competitive pricing
Over the years Jay has taken the time to swap numerous emails with me about sizing for denim, and he’s always been super customer-​focused on purchases. I received the wrong size of jeans in the mail once, and he immediately sent me the right pair before I’d even have a chance to blink (the new pair arrived before I could even send the wrong pair back), and he gave me $ 30 in store credit to cover the shipping.
Their BOW points program is also great! You get effectively 10% back on your purchases for every $ 100 you spend.
I send everyone I know who’s interested in well-​made denim to BOW. Kudos to them for running an awesome business.

Wish I could give it 6 stars! Hands down the best customer service. Great jeans and everything you need. In and out quickly, Kevin helped me find the jeans I wanted

Purchased a pair of denim on Thursday night and received them on Saturday morning! Free shipping over a certain amount. Had a few questions and emailed. Jay replied back quickly and transaction was flawless. Will definitely come back!
P. S. The jeans fit great!

To be honest, after bought 2 pairs of jeans from BOW, I still haven’t been to their physical store. But even through emails, Jay provided top notch services and help in finding me a pair of great fitted jeans (he is super patient and knowledgeable in denim!). For the first pair I bought from BOW, I exchanged once, and Jay provided me with exact measurement of 4 different pairs, which was so helpful in selecting a pair of raw denim online. I just placed an order for another pair today, look forward to it! Will definitely visit their store when I’m around Seattle! Stay Raw!

Jay and Kevin provide some of the best customer service in Seattle, and will get you fitted PROPERLY into awesome jeans of super premium quality. They do hemming in house and immediately after purchase with a real cross stitch sewing machine meant for denim. If you want premium quality jeans this is the best place in the state. You’ll have to go to Portland for any competition to Blue Owl.
Fitment service here is on par with a custom tailor and far above service at Marios, Barneys, etc. (not that they carry nearly the quality nor selection of jeans that Blue Owl does).

Speaking for the online store:
Superb customer service. USPS lost an order of mine, reached out to BOW and after only a few short days they had a pair sent to me which came in only 2 days to NYC. Amazing. They also let me combine shipping and use BOW points to add a belt. When I need new jawns, I know where I’m ordering from. Also, helped me pick out the perfect size. Really knowledgable about denim.

Jay, Kevin, and the rest of the Blue Owl crew are all fantastic.
To date, I have bought a number of things from them.
This was the place where my journey into raw denim and all things quality menswear related began.
Jay has hemmed two pairs of Momotaros, one pair of 3Sixteen, and four pairs of Iron Heart jeans for me.
Every single one came out with an impeccable hem mirroring the original. Their «2^nd-​generation» (modified) Union Special is a beast, and very cool mechanically.
I have had three negative experiences getting my jeans hemmed elsewhere (including some of the most prominent denim/​menswear retailors in the US). The first time something unfortunate happened to a pair of jeans, Jay offered his hemming service free of charge – not even shipping.
Let’s review what happened again: Jay offered his hemming service to repair SOMEONE ELSE’S ERROR. For free. And paid for the return shipping. If you haven’t inferred it already, I was quite… flabbergasted.
Blue Owl’s customer service knows no bounds and you will not be disappointed. If you’re in the area, I implore you to stop by.
Just two caveats (as for exceptions to these caveats, I’m unable to offer any further information).
1. The showroom, as far as I know, is still by appointment only. So be sure to call ahead – making an appointment is easy!
2. They have an exchange only policy. While I understand some people dislike exchange-​only, this is a VERY common policy amongst high-​end, small boutique shops such as Blue Owl. However, I think it’s still good common knowledge to have when shopping here. I have not had any issues with regards to this policy as I precisely only buy things I am 99.99% certain about.
Lastly, some hints:
Their modal/​ribbed shirts are the best undergarments/​casual shirts you’re going to find on this half of the world for $ 25 dollars (or was it $ 20? $ 18? I don’t remember off the top of my head). They don’t have them on their webstore, so if you get a chance to stop by, be sure to snag a few of these.

Full Disclosure: I have only ordered from this store online.
THE. CUSTOMER. SERVICE. HERE. IS. UNREAL.
I’m literally almost speechless. Many high end denim shops seem to purvey a sense of snobbery towards customers. I like selvage denim and because I live in an area where there are no denim shops I buy online. I like to email stores and ask questions about specific pairs of jeans. I like to get measurements of stock. Many shops take a few days to respond — if they respond at all.
These guys must work 24 hours a day because Kevin or Jay ALWAYS get back to me the same day. I’m a bit of a demanding customer. I’ll ask them to send me exact measurements of 8 or 9 pairs of jeans they have in stock, and boom it’s done.
I ordered my first pair of high end selvedge denim from them and then decided I was unhappy them after I had removed the tags and worn them. Although I knew the return policy, I wrote them and explained my situation After a few emails discussing size they had shipped me a new pair of jeans (for free) on good faith!
After this I am a customer for life. These guys are the best! They also have a great selection and their prices are usually better than the NYC based stores!
If you haven’t bought high end denim and are looking to buy a pair I really urge you to email them first and ask questions. These guys are super responsive and will do whatever it takes to help you find jeans that fit you right.

Amazing selection. Walked in and everyone there was more than happy to help. Very knowledgeable obviously and they don’t pressure you at all to buy anything or push things that are a higher price. I found the exact pair of denim I was looking for. Will definitely come back.

Wow.
Ever find out about a place from a friend that was kinda beyond a ‘hidden gem’…more like the retail equivalent of a speakeasy?
Now you have.
The selection of raw denim jeans alone is phenomenal, add to it the other high quality clothing including a few pairs of sweet shoes/​boots, natural leather belts and stylin’ hats, the fact they hem your jeans on site free of charge and you’ve got the perfect men’s jean buying experience, right?
BUT WAIT FOR IT…
The service? It’s like we are famous and just didn’t know it. That’s the only way I can explain the high quality, low pressure, information-​rich help we received from the owner and an amazingly helpful employee.
So yeah, this is the place to get those jeans you’ve been wanting, you know you’re probably secretly famous too?
Yeah, you’re so gonna see what I mean and thank me.