Busy Shoes Instant Shoe Repair

Two of my heels needed the pin replaced and he did them in under 20 min. Costed 30 with taxes. Great service with a smile. Highly recommended.

Outstanding work on difficult jobs. My friend (as a present to me) brought this guy my beloved but decrepit 15-​year-​old Rockport soft-​leather slip-​ons (not made anymore). They had holes in the soles outside and the heels inside and fraying infrastructure in general. He restored them to practically new condition — much better than I could have imagined. I notice that the negative reviewers all want to tell us how they knew exactly how to do the job themselves. If so, why didn’t they? If you actually want help, this guy is your man.

Great work! I own a shoe shine company, and they do almost all my shoe repairs from drop offs of my clients. Of these is a problem, he fixs it on the spot. And a quick turn around as well.

Total ripoff! I came in with some sandals that had a piece of metal at the top that had peeled off. I could have easily (and in retrospect should have) just used super glue to remedy the problem, but I figured I would stop in since I was on my way to the parking garage and have it repaired with some stronger glue. Took the guy literally 30 seconds to slap on some glue and he charged me over $ 8. I was shocked!
Needless to say, I won’t be bringing my business here anymore. I had previously taken several pairs of heels to get replaced, but the replacements would only last a few months before they would be back down to the studs. I go here for convenience, but after this last incident, I will be avoiding this place like the plague.

This is the kind of guy we naturally want to leave glowing reviews for. I took one look at him and knew he was the guy for the job: Polite Mr. Miyagi from the karate kid who works miracles from nothing. Unfortunately that was wishful thinking. I am baffled at how poorly he ultimately performed. The repair I needed is so simple and standard that there’s just no excuse. I needed new Vibram soles glued onto a pair of US-​made Danner boots. These boots are designed to be repeatedly re-​soled with ease. They looked fine when I picked them up, but the new soles started peeling off within days. I had to take them back. He gave me a look of absolute confidence that it wouldn’t happen again and told me when they’d be ready to be picked up. Unfortunately it was the same exact thing within two days. I took them back again. It was the same thing a third time (!), so I asked if he would consider simply refunding me 50% of the price I paid because I wasn’t interested in having him do them again. He waved his hand and reassured me that *this* time he would do it right. I was amazed that he was so casual about it and not embarrassed at all. It was too awkward to say no, so I left them with him again. At the first sign that the soles were peeling off, I went to that leather store on 12^th Ave. and got some brass hob screws to hold the sole down. That worked for a month before I lent the boots to a friend to go hiking and they smelled so badly afterward that I never dared put them back on my feet. But that’s not Mr. Miyagi’s fault. Anyway I have since had the same job done on the same type of boots at the pricey place in the same building as urban outfitters on Capitol Hill and the first time was the charm as it’s usually been since I first started having these kind of boots re-​soled 20 years ago. Sorry folks.

Came in to ask about repairing a beloved camera bag; not only did he figure out a simple and smart way to do the repair, he did it right away since it was just a bit of stitching.
Also an incredibly sweet guy!
$ 17.50 to extend the life of my bag by another 10 years is a great deal.

This guy is so great! I came in at the end of the day with a shoe emergency. He started working on them right away and had them finished in ½ hour. His upbeat and fun attitude made the whole experience that much better.

The store owner is amazing. Both the soles of my shoes that I was wearing today had huge holes in them. He fixed my soles on the spot! 20 minutes later, I was no longer walking through the rain getting my feet wet! He also helped 3 other customers with their shoe issues. Great service. Amazing. I will definitely be a repeat customer.

This guy is fabulous! He’s wedged in the dining court area of the Columbia Tower, so I want to give him some more online visibility. He does fabulous work at a very reasonable price, and is very friendly and sincere to boot (pun intended).
Not only did he repair my very worn boot soles, but he returned the boots polished and shined up. Definitely will return if the need arises!

I am a hotel concierge and had to bring a pair of shoes in to repair for one of our guests. He was able to fix the heel on the spot. 20 minutes in and out and it only cost $ 20. The heel was stronger than originally made. There was a tiny gap left between the heel and the shoe, but I’m not sure it could have been helped. Anyway, I will definitely be coming back here for my own shoe repair as well as any of our hotel guests.

This guy is so great! I had to have sandals for my 10-​year-​old custom fitted and he not only took care of it, he did it within the only four hour window I had. He is awesome, and did a great job! Reasonably priced and very sincere. Five stars is not enough.

My favorite heels had been worn down to the nail and all the shoe repair shops in my neighborhood have closed. I took a chance and found this shop downtown. He had my shoes repaired in 5 minutes and at a reasonable price. They have a customer for life! Thank you for saving me on New Year’s Eve!

In town for the day and lost the cap off my shoe heel. Stopped in and 10 minutes later my shoes were good as new and a reasonable price for the friendly service. Got my stamp card, as I’ll be back!

He charged me about $ 20 less than the price I was quoted in a shop in Northgate to resole my favorite leather boots. I needed them done in two days and I was worried he might not finish them, but I went in and they were in perfect new soled shape! He was very fast, relatively cheap and did a great job. Thanks!

I am a boot (and shoe)-aholic, according to my nephew. And I must admit that I LOVE all kinds of footwear. I work in the neighborhood and oevr the years have taken a few pairs of, primarily, boots to Busy Shoes in the (what used to be called) Columbia Tower. Today I took a brand new pair of boots in that I thought needed a new non-​slip sole put on. The guy who works there (I assume he’s the owner because he’s who I’ve dealt with over the years but I’m HORRIBLE about getting people’s names) took a look and told me that it WAS rubber and he just sanded them down a bit to give me some traction. He could totally have put on a new sole and charged me and I still would have thought the place was great. So, he does quality work in a timely manner and is straight-​up, to boot. (See what I did there?) What more could you ask for?

I guess I never knew this was part of the Busy Shoes franchise. I thought it was just «Shoe and Key.» I’ve been coming here for years and the guy is still wearing his glasses upside down! He does a wonderful job on fixing heels (when I used to wear them), and his latest fix for me was a flopping strap on some riding boots. I asked him if he could shove the strap back in and glue it, but he said no, stitching will be better. I asked if it would be ugly and he said «no ugly.» I asked how much to throw 6 stitches in and before he could answer, I said «how about a dollar and some change» since that’s all I had in cash. He looked at me like I was a little crazy, but he did it, and I got my boot fixed. Maybe I’ll go back and get 3 more sets of stitches and give him $ 5.

Excellent workmanship, and speedy service. I’ve been taking my shoes/​boots here for 3 years, and am always satisfied with the finished product. Thank you Busy Shoes.

My poor shoes. I just feel bad for them. For I walk and stomp everywhere I go, even drag my heels when I’ve had one too many adult beverage. Most of my shoes are high heels and I wear them to death. Now I’m extending their poor lives by taking them to Busy Shoes!
I took three pairs of my heels to get the metal pins replaced and get the heels re-​wrapped. Costed about $ 55 for all three, well worth the money because, well, I wear my shoes until I can’t walk in them anymore.
The ankle boots I took in, I thought our time had come to an end. I was *almost* ready to say good bye. But nope, Busy Shoes fixed those so well, I can probably wear them for at least through another winter season.
After picking up my shoes, I went through all my shoe boxes to take more shoes to Busy Shoes. I giggled when I found out my next pair will be free, thank goodness for the punch card :)
The only downside is, if you were to drive here, there are really really limited parking spots in surrounding area. Walk. Walk in your beautiful shoes with no fear, Busy Shoes will repair them flawlessly when they wear out.

The guy at the counter is great– friendly, honest & direct.
It took about a week for 5 pairs of heels. He asked wheter I needed them sooner, but since I wasn’t in a hurry, it wasnt a big deal. Definitely nice knowing he would put a rush in if necessary.
Two of my shoes needed new metal «pins» because they were so worn down. $ 5 per pair except for the ones that needed the extra pins which doubled the cost. Still, a good deal.
When I went to pick them up, he took out each pair for me to look at. niiice! I’ll be back.

Did you really just replaced both tips in a matter of 3 minutes? Yep, you sure did. Very nice work friendly asian man. 5 stars for you!
It cost $ 13 and some change for both.