Cascade Bicycle Studio

Although I didn’t purchase anything, mainly just browsing the store. The crew did not leave me hanging and acknowledged my presence.
If you’re looking for BMC, Seven, Parlee bikes they got them here. POC, Lazer, Garmin, Rapha, Velocio are just a few quality name brands you can find here. Good to see high quality bike shops to say the least. Cheers

Kudos as a bike service shop.
They might seem high end as a bike shop at first glance (and the bikes they carry are), but they are some of the friendliest shop folks in the Seattle area. They know their stuff. To me, They have been honest and fair on their prices, excellent with their customer service and meticulous with their workmanship.

Excellent customer service! They sent me to a competing shop so I could get something better for me (I’m not as intense as this shop, and didn’t need to spend this much).

As I was biking through Fremont on my way home in the middle of my day, suddenly the metal bar holding my bike basket in place snapped in half and the bike basket swung downwards. I was able to walk the bike over to Cascade Bicycle Studio. I showed them what broke, and they found a replacement piece and asked if I wanted to pay them to replace it or replace it myself. I decided to just have them go ahead and do it. I rolled the bike to the back and the repair guy replaced it right away, then when I went to pay, he said not to worry about the labor, and just charged me for the part. I was in and out in 15 minutes and it was a smooth, pleasant experience. I will definitely go there again.

I’ve been a bikey person since 2008, but only started racing bikes a few years ago. Although I was training hard, I just couldn’t seem to tap my potential in races. Until I had a professional bike fit with Zac.
My significant other had recently been fit at Cascade and sang the high praises of one of the other staff members, Dieter. I went in with high expectations, and Zac totally surpassed them all. He was professional and friendly, and it was clear as he worked that he is an expert at what he does. As soon as I made even half of the changes that he recommended, I started appearing on the podium at the races. I like to think that the bike fit played a large role in my being more nimble on my two-​wheeled machine.
I love this shop not only because it is in my neighborhood but more importantly because Zac and Terry are deeply involved in the cyclocross community. My autumns would be significantly less enjoyable without their MFG cyclocross events, and so I am thankful for their commitment to the cycling community.
Rapha and Castelli are also my favorite cycling clothing brands, and, surprise, that’s what they sell here. Do yourself a favor, and order a pair of the Rapha bib tights. Your legs will thank you. And your turbo trainer will hate you.

Fantastic bike shop with extremely helpful people. I have been looking for a bike for daily commuting. They set up a bike for a test ride based upon my measurements. After the test ride, they made some modifications (including swapping parts) based on my preferences. I was impressed how willing they were to help me find what worked for me. I felt welcome and free to come back multiple times to test ride and discuss options. I interacted with three people — all were great. I am not very mechanical, but they managed to explain everything to me. I am very pleased with the help and service I received — and most importantly love the bike I purchased there.

I’m not experienced in cycling, and was running into a bunch of problems riding my bike, which lead me to these reputable guys.
I went in for a bicycle fitting with Zac, from the moment I walked in the door, Zac was very helpful in understanding me, why and how I ride. We made some major adjustments to my bike which resulted in a dramatic improvement. I was having problems with my feet and hands going numb and we were able to make a major problem go to minor for me which is a huge improvement.
I would highly suggest anyone that loves cycling to stop in and talk to Terry or Zac, they are very professional and will earn more of my business.

I am not an experienced cyclist. With children, it had been years since I have been cycling regularly. I had an old bike that I had purchased in Italy that I loved. Unfortunately, it was in need of much repair. I went to Cascade bicycle and worked with Terry and Jason. They were super helpful in letting me know what could be done to rehab my bike. Even though I knew little about modern equipment they took time to give me my options and help choose how I wanted to proceed. They recommended that I might buy a freewheel from a third-​party for a better bicycling experience and were very patient in waiting for me to find one. Jason in particular responded to my e-​mails multiple times to make sure I got what I needed. In the end, the bill wasn’t even as painful to the pocket as I was anticipating. I am looking forward to getting back to riding this spring!

MY REVIEW IN SIX WORDS:
Best bike shop in Seattle. Period.
FULL REVIEW:
Cascade Bicycle Studio is a gem. After spending several years searching for a great bike shop in Seattle (you’d think it would be easy given cycling’s relative popularity here in Seattle), I was prepared for more mediocrity when I initially sought out CBS. However, when I walked into Cascade Bicycle Studio that first time, I knew it was different. Zac, the proprietor, took time to get to know me first. There was none of the sales pressure I had encountered at other shops or the cold shoulder given once the salesperson found out I wasn’t buying anything that day. Zac not only listened but asked me lots of questions. I wasn’t prepared for that, but left delighted.
It wasn’t until a year later that I actually worked with Zac on a bike project. During that process, I was impressed by Zac’s attention to detail and his fitting expertise (Zac has extensive experience in this area from his time at Seven Cycles, a custom bike builder). Fast forward another couple of years and I’ve now worked with Zac on a total of THREE bike projects (commuter, road bike, cyclocross bike). Each one has further solidified my opinion that Zac runs the best bike shop in Seattle.
In the time I’ve been a customer of CBS, Zac has opened his shop up to full retail hours (and grown his staff — also friendly, helpful, and knowledgeable), grown the portfolio of bike brands he sells, became the only retailer in WA for Rapha, and he started some regular group rides led by his «CBS Ambassadors.» However, none of this growth has diluted what is at the heart of the CBS experience — a great one-​to one experience where you’re treated with respect regardless if you’re a hardcore roadie, a commuter, or anything in between.
I highly recommend you check out CBS the next time you’re in the market for a new bike or even the next time you need parts for your existing bike. You won’t regret it. I won’t go anywhere else.
ABOUT ME:
I don’t write reviews until I’m confident my review will stand up over time. I’m extremely picky and not easily satisfied. I say it how it is and speak from my experience only.

Simply put, this place in gorgeous !! If you’re a cycling geek like me, you’ll freak out once you walk through their doors. Custom made bikes, high end performance bikes, Rapha cycling gear. They have it all. I’ve only been in a few times, but each time I’ve been met with very welcoming employees. Heck, they even let me take a Parlee out for a spin, which made my day. They also put on great group rides that are well organized and attended. Very much worth a visit if you’re in the market for a new ride or some great apparel. Or if you just want to soak up the cycling lore.

I was interested in upgrading to a custom made road bike. I had no idea how to start or where to go. I met Zac and Terry at the Seattle Bike show and though the place was packed, they both spent quality one and one time with me explaining the process and the benefits of a custom made bike vs a bike purchased off the floor. That did it for me. I made an appointment for a fitting. Zac literally spent hours going the through the fit process, learning about my riding style and what I was looking for out of a bike. I totally relied on his recommendations and purchased a custom made Ti Seven cycle. Love it. Zac’s interest goes beyond just selling a bike. He is a professional as well as a perfectionist in making sure the bike you purchase is the right bike for you. If you are looking for great customer service, expert fit and industry knowledge, professionalism and a person you can trust as well as a person who truly loves the sport and what he does for a living then I would strongly recommend Cascade Bicycle Studio for your next purchase. You will not be disappointed and will probably purchase the best bike you will ever own.

I recently went through the process with Zac of getting a custom Ti Seven. THe bike is fantastic, but the service Zac provides is even better. This is the way high end bikes should be sold, one-​on-​one.

You cannot find a nicer shop in the PNW. This place not only has the hottest, most unique bicycles on the planet, but it is owned and operated by one of the most knowledgable and passionate cyclists you’ll ever meet. Shops come in different colors: some are for folks to go and get their kid his or her first bike; some are for average Joes and Janes that just need a bike to win the STP Race each summer. Some are for dirtbag gravity junkies. CBS is not one of those shops. It fills a different niche entirely. While most of the bikes at CBS that I have seen are high-​dollar custom jobs, if you have a special request or a unusual fit requirement, there is simply no better shop around. Zac is a highly-​skilled fit specialist, and he is also an active competitor in many different disciplines of cycling, so there is no doubt you’re getting trustworthy information from someone who rides, too.