Cascade Design/Build

I entered into a contract with Cascade Design Build for a large addition to my house. I am a single mother of a then 2 year old with chronic allergy and sinus issues. I raised my concerns with them at the very first meeting so as to be upfront about how construction would impact us. They made many agreements to work as quickly as possible, preserve much of the home in tact until the very end, and then «break thru» into the new area, keep it safe for a toddler, etc. None of these agreements were kept. Shortly after signing the contract, the problems began. Over the past 17 months I have lived thru almost every contractor nightmare I had heard about.
2 liens have been filed on my property. One is cleared up after months of Cascade refusing to pay the subcontractor after I paid Cascade. Cascade filed their lien on my property without notifying me as is required by law, and for more than is owed to them.
They committed residential burglary by using the key they were provided to enter my residence and take without my knowledge or consent all of the construction drawings and permits. They emailed they would not return them until a payment was made.
There has been a repeated practice of fraud and deception. I have many emails documenting this. I would sign a change order for a specific product (flooring, railings, etc.) and then they would delay install and then try and install a completely different product. I would complain and then they would put my entire project on hold usually for weeks, sometimes months, saying it was my fault they had to wait, until after enough emails about their fraud and deception being illegal they would install something comparable to the original change order.
Many subcontractors refused to continue working for them because of their horrible communication, failure to pay, and unethical business practices. This again slowed the process down. Cascade did not change who was on the permits for the work being completed.
Cascade allowed the project to be finished and go thru final inspection knowing that all the work was not complete or up to code. They charged me for adding smoke detectors in the existing bedrooms to be compliant with code, but then never did the work.
I experienced a lot of water damage. They could have prevented it by simply scheduling the roof and siding work to be done rather than leaving the house open (without a roof) to the elements in October and November while we were living in it. Before signing the contract we discussed delaying it until late Spring to avoid any damage. They assured me it was not a problem and work could be done year round without any damage.
Cascade was very unprofessional in their interactions with me. They even yelled at me on different occasions. The email strings would get very passive aggressive and hostile.
I have repeatedly requested a complete accounting statement of all payments, credits, and change orders in order to determine a final payment. This has not been provided to me. I have also requested lien releases, and product and warranty information on several occasions. They have failed to provide any of the above. I have repeatedly asked them for the above information in order to settle the bill, however they have failed to provide it.
There is a lot of work that is in the contract that has not been completed, nor have they offered to credit me any money for the work not done
They did not ensure the construction drawings met my original specifications.
They provided little, if any design help, other than the drawings done by someone they hired. I was left to make all of the decisions about everything without any input from them. When I did ask questions, they simply referred me to a different store or subcontractor to learn about the subject and make my own decisions. An example of this would be the electric/​light layout for the house. They referred me to a class at a local store and then to the electrician. During the early stages (pre-​contract signing) I was told one of the owners was very good at lighting design.
During many discussions before work began, my exact wishes were stated. Cascade Design Build agreed to them. But during construction they presented change orders saying they could do the work, but that it would cost extra.
There was very little time anyone from Cascade Design Build was on site. I met with all of their subcontractors to show them around the property. Cascade did not respond to me or subcontractors timely, often leading to even more delays. They did not ensure the work was done well or completely. I had to remind them of things that needed to be done or that were not done.
Do not hire this company unless you want your project to take at least twice as long as they originally project, cost a lot more, want to deal with complete disorganization, expect very unprofessional treatment, and want to do much of the work yourself.