Citydog! Club

Cannot handle larger breed dogs. I have a lab who i had started bringing to city dog mostly for convenience because it was close to my husbands work and offered her some time socialize with other dogs while we were at work. I also liked the fact that they had video cameras that i could check on her throughout the day. As soon as she was old enough, we started bringing her there and at first, things were fine and she would come home worn out and every time we brought her she was so excited and knew where we were going when we left the house.
As she got older we had her moved to room with the larger dogs since she was too much energy for the smaller dogs and all she played with anyways outside of daycare were bigger dogs and she loved it. Since then we would get a call every single time we would bring her that she would need to be picked up (and we didn’t bring her in that often. maybe 1−2x/month). This was super inconvenient as we paid for a full day of care and would have to leave work or what we were doing to come get her. I would see on the cameras that she would be playing with another dog and every few minutes she would be put in «time out» which is on another side of the fence and expect her to not feel anxious or excited when she sees other dogs on the other side playing without her. Of course she would finally learn to jump the fence after being put in there so much. Additionally, they said she plays too «rough.» My dog has never ever hurt another dog and knows when another dog doesn’t want to play with her at her «normal» level of energy, she will back off.
Rest assured, I do know that I have an energetic lab puppy, but what puppy does not have that much energy? She is obedient and will follow commands if you tell her. With as much staff working there you would think they would be able to handle multiple dogs… but thats the problem. they take too many dogs and cannot handle them, especially large breeds. All day I would see staff cleaning and walking around but not really interacting with the dogs at all. After the last phone call to come get her, I had enough and will no longer bring her there and will not recommend this place to anyone.

Just finished our meet n greet. Great Facility and Staff. The pups are tired-​Good!
It WAS great until one of my dogs got kicked out.

I took my dog to Citydog for grooming services only. I was really happy with their availability and communication. During my dog’s groom I received a call from the groomer to tell me that my dog had a split nail and she was uncomfortable clipping it because she was worried it would break above the quick. Very nice. Also, she said the split was so bad I might want to have a vet look at it. So I picked up my happy, clean, well groomed (minus the one nail) dog and took him to the vet the next day. Sure enough, there was an infection in his nail bed and the whole nail fell off at the vet during the exam. Good lookin’ out Citydog!

I’m not sure what the rave is about this place. I used to bring my dogs in here until they got kicked out. Side note, they didn’t get kicked out for bad behavior rather it’s because they were too «hyper».
This place has over 15 – 20 dogs in one room and only one person watching them. There have been many times where I have seen another dog bite another dogs neck and the attending isn’t even seeing it. I had to go to the front desk to inform that there was another dog biting another dog on the neck (it was not playing may I add) and that no one was doing a thing about it. They ended up separating the dogs but you could see that the dog had a little bit of blood coming out of its neck. I honestly wouldn’t want to put my dog in an environment like this if there is only one person watching 15 – 20 dogs.

I got my dog Charlie groomed here for the first time today! It was an amazing experience. Austin greeted us at the front desk, he was very nice and friendly! He called my vet to get the papers we needed to get Charlie groomed which was super helpful since I lost my copy. Cindy groomed Charlie and she was amazing! Charlie is 11 months old and has never been professionally groomed (and he’s a rescue– super skittish around people he doesn’t know). Cindy was super patient with Charlie and really took her time trying to make him comfortable. Needless to say we will be back! I highly recommend!

Our dogs love it! The staff is really professional and kind. We feel very secure leaving our two little dogs there for vacations, holidays, etc.

After this review, I received a call thanking me for the review and a refund for one day since I did not get the Unilocal promotion. how lovely! thanks City dog!

I would give this place a 3.5 but if I round up to 4 it says I’m a fan and that’s not exactly true because I doubt I’ll ever use them again but they were great. I’ve came here for a small doggy meet-​up and put myself into a raffle and won a free bath and brush for my dog. GREAT! I called and made an appointment a few weeks in advanced (which is perfect timing for me to use it) and dropped her off no problem. She got a great wash and brushing and a blueberry facial (never heard of that for a dog) and I had $ 50 credit which was perfect because it was $ 45 plus a $ 5 tip (and some more from me) but in my head I’m like «wow, $ 45 for just a bath and brush?» my dog is a bit less than 10lbs (pom/​peke mix) and usually its $ 45 for her to get a haircut, bath and brush at most any other dog grooming place. While my dog turned out great but $ 45 for what services they provided seemed a bit steep. Again, it was a great experience and the people working there were great, I honestly wouldn’t pay money to go here.

3.5 would a better selection for my rating. After moving I was in search of a clean and safe doggy day care. My surrounding area was very limited and I stumbled upon this Citydog! Its true as the other reviews say it does have a very strong fragrant smell and your dog will pick up that scent and leave home smelling like it too. It is located in the city, but they do have parking located in the front and there is also a lot next door.
The staff is really nice and the drop off is easy. I like the fact that they have amazing hours of operation literally 7AM — 9PM, by far the best hours!
There are other facilities that offer the same services if not more with more space to run and play outdoors etc. with at a lower rate. With that said they do not have the service hours this company does which again is huge! You can also curve the pricing by purchasing a package deal. So in the end it would actually end up being around the same price. I also truly believe that this facility has a cleaner environment.
I am one of those pet owners that likes to check-​in and the webcams are very pixelated. It is hard to tell which one is my dog, until I see something pounce and I am sure it is him being a trouble maker. It also tends to freeze up. I hope that they will upgrade soon or maybe I should just stop checking in and let him do his thing… either one.
My pup is excited to enter and leaves drained. I definitely would recommend them as a daycare service I have not tried the pet boarding, but if I do I will update the review.

This is our dog’s home away from home.
This place is great. They are attentive and really get to know your dog. When we drop our two year old Frenchie, Rufus, off for daycare we know he will have a good time. The staff has really taken the time to get to know Rufus and his quirks (he has quite a few!) and we feel comfortable leaving him there. Also the hours can’t be beat as they are open until 9pm every night, including holidays!

I took my dog chocolate lab, Cody to CityDog! Seattle for nearly a week. Cody is a very timid dog and I was not at all sure how well he would do but I thought it would be less stressful for him than trying to tag a long on a very busy week full of strange places and people. He was reticent to eat but they tried every trick in the book to get him to eat and he made good friends with other dogs. Every person I talked to knew who Cody was and was able to give me updates. I will be back in Seattle quite a bit in the coming years and am thrilled to know there is such a great spot for my dogs to hang out for the day or for a long weekend! Thanks all!

I AM THRILLED!!! I finally found someone who loves my puppy like I do. Thank you so very much Citydog. I was so hesitant to bring my dog in for grooming as I have been to several groomers in Seattle since I moved here in March of 2015 with no luck at all. But NOT at citydog. They took her right in and loved her as much as I do. The grooming was spot on with all the ropes cleaned, nails are perfect and ears all perfect. THANK YOU THANK YOU THANK YOU CITYDOG. OH and the manager even introduced me to her bullies Elivis and Minnie. Love it.

Citydog! dropped my subscription without notice on the first day of the week. Didn’t help with any suggestions as to what I should look into for the rest of the week.
I have a Siberian husky that is somewhat of an escape artist, in other words he is a Siberian husky and it’s why he has a microchip. My dog jumped over the fences and while the girl with the bright red hair told me that was happening, I wasn’t told that if it continued my dog could get kicked out of the program. Nor did she mention it could happen anytime, like on a Monday, not that there isn’t a long week ahead to figure out something for my dog to do while I’m at work.
Facility is nice but for their rates it could be nicer. They don’t have much space for your dogs food but you can leave a couple days food for your pup. It’s $ 640 for 20 days which includes no walks but you can get 15 minute walks for $ 8.
Most of the staff are great and it doesn’t feel 100% right to leave a one star but getting dropped without warning on the first day of the week earns a one star review.
Update: I got a very nice call from someone at Citydog which made me feel slightly better about a terrible situation. I think the people running this place do care about making good experiences but I don’t think it’s been figured out for larger breeds yet. Other people at my company said they had large breeds that were dropped from Citydog without notice as well.

The staff is super friendly! I appreciate that first they have you do a doggie consultation to make sure your pup is a good fit for their facility. Then they check to make sure that your pooch is up to date on their vaccines. After all is cleared they take great care of your dogs:-) They have a very clean establishment. When I walked there it smelled so clean! I would have never guessed that it was a doggie day care based on how refreshing the smell was! They also have a webcam feature so you can keep an eye on your dog while you’re away. I think they are a little on the pricey side, but my pups are worth it!!!

Phred, my Great Dane, has been around the block (so to speak) when it comes to trying to find a doggie daycare that meets both of our standards. I’ve never truly trusted a previous daycare in the way that I do the staff at City Dog. They are rad. Period!
1. The staff really is fab-​u-​lous! They actually take the time to get to know you, and your dog. Not only that — they actually care about your dog. They have their best interest at heart and want their daycare experiences to be happy ones! I simply eat it up when they fuss/​fawn all over Phred and tell me how much they love him. They genuinely adore him and it shows.
2. It smells GOOD in there. No joke. It’s superbly clean and fresh. You’d never know it was a doggie daycare when you first walk into it, except for all the cute dog logos and… dogs. So basically, if you were hearing and sight impaired, you’d never know dogs were in there!
3. Their prices are very comparable to other daycares in the area — so I disagree with Wingnut’s comment below. Like I said, I’ve tried about 4 other daycares in the area, and I would pay more than I do for daycare at City Dog because they are worth it.
Also, I acted like a complete troll one morning when I didn’t get my way about something they requested. They were very kind and understanding when I apologized. I’m totally a crazy dog parent, and it shows in many ways and they treat me like I’m sane. :)
I LOVE city dog. Phred agrees. Woof!

Not a bad place to take your dog if you work in the city, however they are fairly over priced for the services. The staff makes up for that because they are so friendly and nice and genuinely happy to see you and you dog when you arrive! I wish they would lower the price though or have a rewards/​point system for repeat customers!

The ONLY reason I am giving Citydog! Club 4 stars instead of 5 is due to the fact that they do not have an outdoor area. If they take your dog on a walk (which is an extra charge) there is no park nearby so it is just city blocks (not their fault though). The staff here is AMAZING. The manager really knows her stuff. They really do get to know each and every dog. Our dog has been going to Citydog since he was a puppy and he is all the better for it. They socialized him early. We drop him off at least twice a week for daycare, and we also use them for boarding when we go on trips. They have great dens and suites for pets, instead of cages, which is awesome. Many thanks to the team at Citydog! Club!!! We (and our dog) are BIG fans!

My spouse and I are brand new to Seattle and our biggest concern was acclimating our boxer mix (4 year old female) who we adopted as a rescue 3 years ago. She has a history of being incredibly skittish and timid around anyone new. We both felt guilty that she was moving to a big, loud city from a quiet home on the mountainside. From the moment we stepped foot in Seattle, we heard nothing but wonderful things about City Dog; dog owners raved about the facility. Even with all the initial praise my expectations were far exceeded. Lizzie (manager) is as close to a dog whisperer as I’ve ever met. The handlers are all equally wonderful. They went above and beyond to work with our dog (who was absolutely terrified of everyone and everything in the city). She started out shaking and hiding in the lobby of City Dog, to running in and trying to push the gate down with excitement. You can tell she adores the handlers. Our dog always comes home happy and clean (City Dog always appears as if it’s just been scrubbed down which I find remarkable). I’m eternally grateful to the Seattle staff for truly making the city our new home. Everyone working there should get a raise.

CityDog and their staff are god sends! I adopted a 1y3mo old german shepherd/​lab mix five months ago and they are unbelievably good with him. He can be a bit of an over-​the-​top playmate when he’s overexcited so they bring him and another feisty guy into a separate area so that they can work out their crazies for a bit. It let’s them play and the other dogs get a little downtime. It’s incredibly thoughtful!
They are really amazing at the big things: cleanliness, courtesy, and handling… but it’s the smaller things that really set them apart. When I’ve called about him, anyone that answers the phone knows the status right away and almost never has to put me on hold. They also dried his jacket for me once because we got caught in a storm on the way there. It was so nice to put a dry jacket on him at pick up instead of a soggy mess.
Also, their webcams make you feel confident about their standards of excellence… those pee’s and poo’s don’t spend more than a few seconds on the floor before they’re cleaned up!

We just moved to Seattle, leaving our dear groomer who ran her own tiny shop in San Diego. She also boarded our two little dogs and let them sleep with her! Needless to say, we miss you Diosa!
Hard-​pressed to find groomers to fill Diosa’s shoes, I set out to find another groomer in Seattle. We decided to try CityDog and I’m happy to report that it was a positive experience.
When I called, I expected to be met with high downtown prices. Nope! Their grooming fee was on par with Diosa and quite affordable. On grooming day — which happened to be Evie and Douglas’ birthday — we got lost finding the place and had to pay for parking ($ 8 for two hours.)
The groomer got them done in LESS than two hours — which is amazing given what bad shape my bichon and poodle were in after 4 months. They went from looking like homeless muppets to little princesses again.
Thank you CityDog Club — we will be back soon!