CK Graphics

I have been a customer for over 15 years. I re-​ordered the business cards that I’ve had for at least ten years. When I received them I noticed a definate difference in the weight of the cardstock. I called and spoke with Lynn who informed me that this paper was from Italy and only came in one weight. She didn’t ask to see the different end products, and flatly refused to do anything in the way of compensation. I don’t think this was an intentional mistake. I think the supplier is starting to skimp. However, as they don’t stand behind their product or value loyal customers, I will no longer send any more business their way, including mine. I am saddened by the complete lack of integrity and customer service.

Let me start by saying that I am very picky, and I am a very satisfied customer. I recently got my wedding invitations printed here, and they came out great.
I had purchased graphics from Etsy, but I wanted a local printer to print them. I got in touch with CK Graphics to get an estimate on cost, and since the beginning they were extremely responsive, quick, thorough and affordable.
Gary got back to me right away. He used our graphics and gave me a thorough explanation of what they could do and the process. The estimate for price was AMAZING. Way better than having Etsy print them. He had me come in and pick the right color ink and prepared a blue line proof at NO COST (not sure about the other review). If I did want an actual SAMPLE, that would cost money, and he was upfront about that and the reasons behind it. He also fit as much as possible on each page to keep cost down. I inquired about envelopes, and he was honest and recommended I get those somewhere else. I was so impressed with the commitment to do the job well and not up sell me on anything. The invitations came today, and they looked great.
I will definitely go back here for all sorts of things. I can’t comment on the other services, but my experience was a great one. I have high expectations, and they were exceeded. I’m so thrilled we chose to go with a local company for our prints, and would recommend Gary to any of my friends or family for their printing.

I really enjoyed working with the new people at the front counter — I dropped off a project earlier this summer and am just now getting a chance to post my pleasure about this friendly team. My project had an expedited schedule and the front counter tag-​teamed it to print in time for my very early and important morning presentation — they were great!
I return to CK Graphics as a customer because they are experienced, diligent and have detailed craftsmanship. As a print and art producer, I really enjoy bringing projects to places that I can drop off with a list of goals and receive a responsive thoughtful solutions. For my larger CK projects I work with Lynn. She very responsive, honest and always surprises me by improving my project with great ideas and strategies! It’s only a surprise because I fancy myself strategic, but she kicks my butt every time.”

I’m a designer. I’m in and out of adobe programs all day. when it comes to stationary, christmas cards, wedding invitations; I jump at the chance to do all this stuff myself or volunteer services for friends. I’ve had batches of christmas cards, wedding invites, postcards, posters… you name it — printed here. The prices are super duper reasonable, you’re supporting a local independent business, the turn around is within a day for paper they dont’ have in stock and a few hours for stuff they do have in stock. The staff is friendly, reliable, and just «get» what I’m trying to achieve most of the time and offer great suggestions if I’m at a loss. I’ve never been even the slightest bit disappointed. I find the color on their bigger color machine is really reliable. (their smaller machine behind the counter isn’t as good). and I like how they shrink wrap all my orders so when I throw it in my bottomless pit of a bag with open lip-​gloss I don’t ruin my whole order.
Five freaking stars CK! I love having you just a few blocks away to satisfy my creative stationary needs.
OH — AND they have an ice cream vending machine… ice cream bars for 60 CENTS! that ALONE is worth at least 3 stars.

I have simple print & fax needs, and these guys are always very nice, helpful, and inexpensive.

I wanted to give CK Graphics 5 stars so badly!
I came in one day and spoke with a really kind woman. She was super helpful, super friendly, and super generous. I dropped off some files I needed printed and she encouraged me to take a free copy of their calendar home. It’s a really great calendar so I was happy to do that. We agreed that I’d come back the following day to pick up the prints and everything seemed perfect.
The following day the phone call I was promised had not come. I had some plans with friends and had to bail because I was sitting around waiting for word that the prints were ready. Still nothing.
I decide to take the initiative and be the annoying customer who calls first. Instead of hearing, «they’re almost done» or even «they’re done,» I get a, «Oh. um. lemme see. Yeah… they’re not done. We also misquoted you. It’s gonna cost about 2x more and they won’t be finished until tomorrow.»
As this project was a work project, I just had to roll with the punches. I had a deadline to meet. Fortunately I planned this out with plenty of time but having to wait an extra day really added some unnecessary stress. I fly in the next morning to finally get these darn prints and for some reason they never did charge me that double price… so that was good… BUT they did forget to print about half a dozen of the prints I needed!
It was too late to have the issue resolved so I’ll just dock some stars for it instead. Not the best service, not the worst… just make sure you babysit your order and double check that it was done right before you walk out the door.

Unilocal removed my previous review because they said I had lacked a first-​hand experience. I remember walking in with a job, asking for a quote. I remember having to call them back when I never received the quote. They were rude, lazy and unapologetic. Therefore I did not use them for my job. That is a first-​hand experience, Unilocal.Don’t remove it.

Helpful, friendly staff. Great printers for black/​white, full color, large scale printing.

THESE GUYS HAVE THE WORST CUSTOMER SERVICE EVER!!! I had to get business cards for my boss and the whole transaction was done via email so I never got to see the card stock. When I picked them up and paid for them they were sooooo thin it was like having a business card printed on regular paper… only you have to pay $ 200 bucks for them. I brought in a stack of business cards showing them that the paper they used in NOT INDUSTRY STANDARD.
I asked them to work with me on getting them printed and they wouldn’t. I asked them to requote the job with a thicker paper. It took them over 8 days to get back to me. I had to call and email several times. In the end, they wanted almost $ 300 to fix this issue which is not working me on the issue. I hate to say this is not your friendly local business… never go here. You are better off at Kinko’s for god sake…

My husband wanted new business cards, and he didn’t just want any old business card, he wanted a heavy weight paper, with a slight texture, and his logo embossed. Great! Where to get this done? I saw a card done by C-​K Graphics, and knew they were the company for me.
I took my disk, and a sample of what I wanted in there, not really knowing the names for the papers, or what weight I would want. Sasha helped me and pulled out half a dozen books for me to touch/​look through for the right paper, and walked me through the process of getting the cards made.
Not only was he professional, and knowledgeable, but he was also very friendly and welcoming with the questions. I often get the «High Fidelity» treatment when I go to print places, but not so here. I will send friends here, and I’ll be going back for our annual Solstice Fondue cards, which we don’t trust to many.

Stay away from this company with a 100 foot pole. They have a totally unprofessional staff. They don’t seem to understand the basics of print or prepress and it unfortunately shows within the first few minutes of discussion with them about your project. Also a word of warning. Don’t send them a file for a quote. They will bill you for a proof, even if you decline their services because of the poor quality. In our case the «proof» was a run of the mill office quality laser print.
If you want real professional printing seek another provider. It’s a shame as Capitol Hill could use a good local neighborhood printer however CK graphics simply isn’t up to the job. Our business has moved on. Totally unsatisfactory.