Courtyard Seattle Downtown/Pioneer Square

This was our first time visiting Seattle and we had no idea where to stay — we researched a bit before we booked and had no regrets choosing this hotel.
Staff: Everyone was extremely helpful providing directions, restaurant suggestions, public transportation etc…
Room: Was a bit small but to be expected for a city hotel. Our purpose was to explore the city not to hang out in a resort! The layout of the room was consistent with all the Courtyard Marriott Hotels.
Value: This hotel was a bit less expensive than those in the heart of the city — it was not far from everything so I thought this was a good value!
Location: The hotel is in the financial/​business district so dead on the weekends and nights. Easy walk to the Bainbridge Ferry, Pikes Place and the bus stops. Pioneer Square has a homeless population like a lot of Seattle but their presence wasn’t a real turnoff — the hotel is on the cusp of the area they are in, however, it wasn’t very disruptive.

Location: In Pioneer Square. Great location to the tourist areas. But beware when walking out at night. There are plenty of homeless people wondering around a block over.
Room: Spacious. I was in a suite on the 16^th floor. You do not need to rush to get out in the morning because house keeping does not come until after 2pm. (I was there for 4 days).
Amenities: Pools and Gym in the basement. Complimentary ice water near the front desk.
Internet: Complimentary
Breakfast: No free breakfast. There is breakfast coffee at the bistro for purchase.
This is convenient location. I would stay here again.

Pros:
–The hotel has updated technology and fixtures in the room, and plenty of outlets.
–Two people who checked us in were very friendly and helpful throughout the whole process
–Corner room had plenty of space, pull-​out couch and desk w/​leather rolling chair
Cons:
–Valet is close to $ 40, really? The website and staff won’t even give you other options, but for your reference there is street parking if you can find a spot and just around the corner is a garage that is $ 7/​night.
–There was a very long hair in one of the towels given to us. Don’t know how it was overlooked.
–At 4am the night front desk staff allowed a group of intoxicated people to call up to our room, and 3 others! It was someone we didn’t even know who was looking for their friend from the reception we attended. Such lack of consideration and security that they allow just anybody to name a wedding and be allowed to call any/​all of the rooms in that block. And in the middle of the night no less! We had an early family breakfast to get to in the morning so this was an incredible inconvenience for everyone to have been woken up. Could not bring it up to the management since we were all rushing to leave.

This place has no coffee or breakfast in the early mornings! No coffee downstairs and the lobby doesn’t open until 7am. For most people I’m sure it is fine but for business travelers it’s nice to have a coffee and something to eat early in the morning before you go. At least coffee! Also, there is no room service. Which after a long day is nice. It just doesn’t seem to be very comfortable or accommodating for busy people on the go. Besides that, everything is good.

Nice location. Front desk is amazing. Cleaning staff isn’t thorough and if you need to use the Internet your best bet is to find a coffee shop. Encyclopedias are more efficient. You can pay for faster internet, or just walk across the street and get it for free at starbucks. After paying $ 42 to park overnight, charging for something you can usually get for free seems a little greedy.

Everyone here has been very friendly. Room service is great. And even the bar/​restaurant attached is convenient. The train is a block up (which is about a 20 min trip from airport). Nice rooms and staff.

Just checked out of this hotel after a 4 night stay. My teenage son and I were in the city to visit with friends and sightsee. So glad I picked this hotel. The location is great — right around the corner from the light rail line from the airport and walkable to so many local attractions.
The staff at the hotel was top notch. Hats off to the management team for hiring and keeping such a good crew. From the front desk to the Bistro staff to housekeeping — all were warm and happy to help at all times.
Our room was a king suite — so I took the pull out couch as my bed. Even the pullout was comfortable! But we did walk lots, so I was ready to crash each night. Hotel was clean — nice size workout room and small pool too.
Would definitely recommend this hotel for a city stay.

Staff is very helpful. 7 blocks away from pike. At night you can hear everything from outside of the hotel (not great if you are light sleeper like me)

Let me start off by saying I wish I could give this place 3.5 stars because it doesn’t exactly deserve a Yay! IMO however I think it’s rating warrants something more than just A-​OK.
The room was lovely. We got a suite and it was very spacious. Enough to fit a family of 5 comfortably and with great corner views of the downtown area.
The pool was fun even though it’s not too big, we were the only family using the pool so it was nice. Too bad they don’t have a hot tub or jacuzzi down there too but my husband said maybe not too many people use the pool so it would be a waste of money to maintain.
Housekeeping was great. Anything we asked for — they brought it. I give them 5 stars alone.
What we really didn’t like was the valet system. The whole time we were there, valet never got our car when we texted them. They tried to accuse my husband of texting the wrong number– and even threw attitude his way on one occassion. After a couple times my husband started getting irritated — we were limited on time with only one weekend to see as much of Seattle as we could. You pay extra for that service so you would hope they get it right at least once. Nope — not even one time… it wasn’t until we were checking out that the valet manager told my husband they put our car number into the system wrong. Ahhh that explains it. Oh well — too little too late now.
The second reason for a non-​perfect score is our dinner there was not good at all. No kids menu for dinner, my daughter didn’t like her cheese pizza and that was probably the first time in her life she had ever pushed away a cheese pizza. My husband and I traded meals because he didn’t like his and I will eat pretty much anything so I tried to help him out. We ordered 2 molten lava cakes for dessert and both of them were not properly cooked. The inside is supposed to have melted chocolate in the middle (molten lava) instead we got a cold nugget of chocolate in the middle of our cake. I also don’t remember the menu stating that the chocolate cake had pecans and caramel in it but it did and my son hates both nuts and caramel so I felt so bad for him — he was really looking forward to a chocolate cake for dessert and ended up not eating any of it. Me — being the human food disposal, ate all my cake but I wasn’t happy about it.
I will say that breakfast was a completely different experience. The service was great and all the food was good and cooked accordingly.

Pros:
–Staff was great.
— Had a corner room on the 14^th floor with incredible views.
— Bed was pretty comfy.
— Great amenities like the normal Marriott.
— great central location
Cons:
— breakfast was overpriced
— only parking with the hotel was $ 42/​night valet parking. There’s parking down the street in a different $ 15/​night lot but be careful they close at 1030pm and can be closed on holidays.
— didn’t hear any noise from neighboring rooms however the outside/​street noise was excruciatingly loud! It’s 130am and there’s someone outside playing a trumpet. Buses and big trucks sound like they’re driving directly into your room.

Check in was warm, friendly, and sincere. Great service from the front desk staff!
The room was spacious, clean, and with a great view of Puget Sound. I really liked the uncluttered presentation. No tent cards, magazines, or endless ads. Nice touch!
The area around Pioneer Square is full of bars, restaurants, and lots to keep one amused. Will stay here again!

Fascinating 1904 Beaux Arts business building converted to a hotel by Marriott. Small, minimalist rooms, but clean and all the essentials for a good night’s sleep. Desk area a little cramped, and too few electric sockets for the standard electronics chargers. Plenty of drawers for storage, but very cramped closet space for hanging garments.
I’d be a fan, except the desk overcharged me. Shame on me for not checking my bill more carefully as I had booked on the website and specified a AAA discount, which the desk neglected to confirm and failed to factor in.

One big con: wifi didn’t work either day and I was traveling on business. Called for help and was transferred to IT person who was nice but couldn’t fix. I reported the issue and got a pleasant sorry and shrug. I feel like they could do better when you are there to work.
Upside good location and pleasant staff.

This was a great hotel to stay at downtown. The staff were very helpful and friendly. They made me feel like I was home.
This hotel is walking distance to everything downtown. You don’t need a car you can always do über or grab a cab. There is a Starbucks right across the street and all kinds of restaurants. They also serve food if you need want to eat there. Enjoy your stay in Seattle.

Cute hotel and great location. Walking distance to Pike Place and only a block away from Sound Transit. Service was great, rooms were not huge, but clean, and I even had a cool view too. Love the high ceiling and the art deco style. We took advantage of their in house breakfast and evening bar which by the way, you can also order hot foods up to 10pm.
Until then, Cheers! ~ :p

Nothing beats a clean hotels with great service.
From the Valet to the front desk, to the housekeeping staff they were outstanding.
Their location is awesome and there are tons of places to walk in the area.
The young lady who moved their from Las Vegas or Arizona I believe is who checked us in. She was great throughout our stay.
Can’t wait to come back next time I visit Seattle.
Marriott for life!!!

This is a good, solid, Courtyard hotel. It doesn’t have a lot of frills (ie, no room service) but it does have a bistro in the lobby. The rooms are updated and many feature nice views of the city and/​or the Puget Sound. I’ve stayed here several months over the last year and have always encountered polite and helpful staff, quiet rooms, and overall a good hotel experience.
As far as transportation: The hotel is less than a block away from the Pioneer Square light rail stop. It also offers Valet parking. Though, if you are willing to wake up at 8 in the morning, you can just park on the street right next to the hotel.

I had the opportunity to stay at this hotel a couple times, once in summer 2013 for about 83 days as a temporary corporate housing arrangement and once again for a brief vacation stopover just a week ago.
The hotel itself is a newly renovated building, the building itself is the old Alaska Building built in the early 1900s. While it has some tokens from the past (e.g. marble lobby and historic mail chute in the lobby), it has modern amenities on the inside (e.g. fitness center, LCD TVs in rooms, and A/​C) and feels modern too. Something of note, especially for longer-​term guests and tourists stopping over in Seattle for cruise shipping, are the coin-​operated laundry machines in the basement. Each wash+dry cycle costs about $ 2.75, so it’s a steal for hotel laundry, even if you have to do it yourself. As a bonus, the hotel provides complimentary laundry supplies; you just have to ask for it from the front desk. The rooms are spacious, clean, and comfortable, but just like most other Courtyards, it’s not luxurious. It gets the job done; it’s nothing to write home about.
Like most Courtyards, the hotel restaurant is the Bistro, which serves pretty basic food for fairly reasonable prices. For breakfast, there’s your typical continental breakfast fare (e.g. breakfast pastries, oatmeal) and hot breakfast options (e.g. egg sandwiches, french toast). While reasonably priced, the Starbucks across the street probably offers a better bang for your buck, especially if you’re a Gold card holder, and variety. Dinner options include pizza, entrée salads, and other standard restaurant dinner fare (e.g. grilled fish, BBQ ribs, but if you’re looking into something more gourmet, there are much better dining options in Seattle. After all, it’s a city full of foodies. (Tip: the best dinner places in Seattle are not located on the Waterfront)
The location is both a strength and a weakness for this hotel. The hotel is in a very convenient place. It’s close to the Pioneer Square underground station, so many bus lines run by the hotel. It’s also walking distance to many tourist attractions in Seattle. The downside is that Pioneer Square seems to be very popular among the homeless crowd in Seattle. If you’re out late, you could be hassled for donations by those in need ( Unilocal!). But like in any major city, if you use good judgment, you’ll be fine.
Valet parking at the Courtyard is also pretty expensive ($ 28/​day + tips), though cheaper than other luxury hotels, it’s not something I recommend using, since valet simply parks your car at a nearby parking structure right across the street from the hotel. It’s not exactly well-​protected either, so I wouldn’t feel comfortable leaving anything important in the car overnight if you do choose to rent a car. There are many Zipcar locations within walking distance of the hotel, and transportation to the hotel is pretty cheap. For those carrying light, the light rail is only $ 2.75; otherwise, Seattle taxis charge a flat $ 40 for trips from Downtown to Seattle airport.
What makes this hotel stand out, I think, is the staff. They’re very welcoming and friendly, and most importantly, very professional. I would not hesitate to recommend this hotel to anyone who is visiting Seattle.

My family and I stayed here last week. This hotel has the best customer service I have ever had. As we checked in, Raul was pleasantly welcoming. He was very kind and was genuine. My mom is on oxygen and Raul was very helpful in receiving equipment from the oxygen company at the front desk, and he even delivered it to my mom’s room himself. He welcomed us back every time we left the hotel and came back. He even addressed us by name. I am super impressed with Raul ‘s costumer service and I hope that Marriott is aware that he is creating a great reputation for their company.
Our rooms were very clean and the valet service was great. They always had our car right out front on the street when we notified them that we were leaving. It was especially helpful to have valet right out front of the hotel where my mom could get out of the car, enter the hotel, and go directly into the elevator.
The location is ideal! Just a few blocks to the stadium, the waterfront, and pikes place market. I will definitely be staying here again. Go Seahawks!

Situated a block from Pinoneer Square link light rail station, this hotel is a dream for people who’d like to stay in the center of town.
A bit expensive for what we paid on our stay here last December, around $ 120/​night on a weekend rate. I love that it’s clean, tastefully updated and the free coffee/​tea in the lobby is a warm welcome when you come back from sightseeing during the day. It was a freezing 20 degrees in December!
The rooms are adequate size and the beds are comfortable. We didn’t get to check out the indoor pool, but it’s nice to have an amenity like that in a downtown hotel. If you’re looking to get free breakfast and stay with the same chain, check out Springhill Suites on Yale Ave.