Creative Nails and Spa

Had a full set with color done, and the lady did an amazing job. She really took her time and shaped my acrylic nails very nicely. The only con about this place is it seems a little raggidy and outdated. But i’d definitely go back :-)

You have to ask for Kathy. She is amazing! this place has great customer service and Kathys attention to detail will amaze you. will be back. :)

I’ve never left a one-​star review before…
I called the day before Mother’s Day to get mani-​pedi appointments for my wife and daughter. I was very clear that that I wanted them to get their treatments by two different technicians at the same time.
I had called a couple of other places prior to this, and I was told that they were too busy to take care of them at once, but that seemed to be no problem at Creative Nails. Further, any time I wanted was available. I thought all of that was weird, because they have great reviews on Unilocal,and Mother’s Day is a busy day.
Well, it was, in fact, too good to be true — they told me whatever I wanted to hear to make the appointment.
We got there at two, and It was an hour before my wife and daughter sat down for the pedicure. There was only one technician, and after the pedi they were told it would be another hour to hour-​and-​a-​half wait until somebody could do their fingernails.
They decided they didn’t want to wait (as did a number of other pissed off women in the waiting room).
When I paid, I told the woman taking my money that I was disappointed. She basically told me «What did you expect, it’s Mother’s Day.» When I said that I expected it to be what she promised me the day before, she informed me that she was going to give me a «big, big discount.» The discount? She charged me full price for the pedicures, but «discounted» the charge for the manicures, which we had scheduled, but refused to wait for!
Not again.

I came here to get my nails done for my wedding after reading all of the Stellar reviews. I had an appointment but had to wait a bit because they were so busy. I can see why they are so busy. Even though they are busy they don’t rush. They do everything to perfection. I had a sea salt pedicure which was like the Rolls Royce of pedicures and it was amazing– it included a salt scrub, some sort of clay mask, a hot stone massage and even more massaging of some lotion/​oil treatment at the end after the paraffin dip. At $ 45 that is well worth the 30 or so minutes of massaging during each of the scrub/​mask/​massage steps.
Kathy did an amazing job on my nails. I got a full set w shellac and a 3D appliqué and she checked at every step to make sure I liked everything and that the filing was perfect.

I really like this place. They do great work and they always paint my daughter’s nail’s for $ 5. Nice family owned business.

I went to this place due to the fact that it was close to my house. I went in to get a fill on my acrylic nails. Kathy was the one who worked on my nails and she did an amazing job! Very attentive and made sure I was happy with everything, every step of the way. I will definitely be going back!

I’ve been looking for a nail place since moving here last March and I FINALLY found one. I called and made an appointment and was attended quickly. Kathy did my full set and she was super sweet and actually listened to what I wanted. One of my nails wasn’t exactly perfect after polishing and she didn’t try to ignore it and pretend it looked ok. She actually unpolished and redid the nail so it could look just as great as the rest of my nails. I haven’t had a pedicure there but if the service is anything like for their acrylic nails I’m sure I’ll be very happy. If you’re looking for a new nail shop, you should definitely give this place a try. I’m very pleased with nails.

Update:
I’d hate to downgrade a review, especially after I felt like I finally found a salon to be a regular customer at. Experiences at nail salons always depend on who the artist is and unfortunately, my last experience here was sub-​par.
I went in for a manicure date with a friend. Loan was the name of the manicurist assigned to me. The owner Kathy was there too but I didn’t think she recognized me because I didn’t get the usual warm greeting from her. She even looked like she was frowning at me. (Maybe she was just having a bad day).
Anyway, my friend and I both ordered the same thing — a spa manicure. But I noticed that her manicure experience was way different from mine. Basically, the massage part of her manicure started while my old nail polish was still being removed. And by the time it came down to painting my nails, she was still getting her massage. My «massage» consisted of Loan dabbing some lotion on my skin and then wiping it off with a paper towel. That was it. Loan was a nice lady… but my main reason for paying for a spa manicure is to get a spa experience. If it was to just change the color of my nail polish, I could do that at home.
It turned out that the color of my nail polish (on my natural nails) was a lot paler than I had hoped so I opted to change the color after the first nail was done. What I didn’t know (until AFTER the service was over) was that I was going to be charged an additional fee for the change in color. I was so disappointed.
My friend was disappointed as well. Even though she got a massage that was five times longer than mine, her manicurist cut her and she was bleeding. When we left, I was actually embarrassed that I chose this nail salon for us to go to instead using one of her recommendations.
Addendum: They ARE willing to fix mistakes. Since there’s no real way to fix a lackluster massage, I haven’t gone back. I’d like to give them another chance someday though.

go somewhere else!!!
came here with my mom and sister to get our acrylics filled (and my mom got a new set). we made an appointment and I waited probably 45 minutes until I was helped, while my mom and sister were already seated. my sister however was not helped for maybe half an hour while the owner/​manager stood at the front on her phone??? maybe doing business but come on! we can see you!
the ladies are very friendly but either the communication was bad or they just didn’t care, both my mom and I did not get what we asked for. I said my length and shapes were good and I didn’t want much filing done, and now that it’s done all of my nails are more talon-​like, when I like a nice oval shape, and one full hand is way shorter than my other hand. on top of that I immediately got bubbles in my polish and when I told them they just put another top coat on. I ended up taking it off and painting my nails myself and they look a lot better.
also my mom got her first full set, she asked for an oval shape and the woman gave her a really stout ugly square shape.
overall very disappointing. there are better places to go. honestly I wish I hadn’t tipped as much because I look at my hands all the time and I’m just not pleased with the results.
the owner/​manager lady was also very adamant on us getting punch cards and coming in again which I feel like says a lot about their business and skills…

My nails look good whenver Kathy does them!

I went in to get a full set. Made an appointment at 2, got there at 2.05 and got served at 3. Yes, turns out I have to wait eventho I have made an appointment. So be prepared. *it was a day before thanksgiving tho*
On the other hand, the service and the result was amazing. I am lucky to get my nails done by Kathy for the first time! She’s so friendly and while I wait, she apologized few times that I had to wait that long. The result was amazing. She hears what I want and if it doesn’t look good, She’ll tell you and suggest whats the best option for your finger shape!
The 4 star is for the service and result, the other missing one is for the one hour wait.
but, I’ll be sure to come back and ask for Kathy!

I come here rather often because it’s the most convenient place for me to go to. They’re almost always in a rush, and last time I was there to get acrylics, I was cut 3 times with no apology and it stung especially when she went around my nails with nail polish remover to clean up the edges after painting them. They charged me an extra $ 3 for getting longer acrylics, which most nail salons don’t do.
Update: I asked for Kathy this time and she perfectly! I got French Tips with gel top coat! She’s super sweet as all the other reviews suggest. :))

The service was excellent, and the whole place had a very comfortable vibe. The acrylics are the best out of any other nail salon ive been to in seattle! I will be coming back!

I keep coming back to Kathy and her ladies. They have never disappointed me with their services. I simply bring a picture in of what I want done and they do an outstanding job each time! I do recommend making an appointment if possible.

Kathy is awesome, she did a deluxe pedicure on me, my first experience and I loved it. I’m from Alaska and I couldn’t even get this type of treatment there. I will definitely come back. I recommend Kathy.

Maybe I’m just use to good quality nails salons because this place was a disaster. First, I walk in and no acknowledgement whatsoever.
Second when i finally was escorted to sit the lady literally rushed me to pick my nail color, saying verbatim «Hurry up because when I finish this you need to be finish picking your color, hurry» So I just picked any color and then she complained how that color wouldn’t work which i didn’t understand. So i rushed and picked a second color.
Third, while she was cutting my cuticles she made them bleed and not just a little blood it was the most I’ve ever seen during this process. In the end I stated my nails needed another coat and instead of her pleasing the customers wants she tells me no it looks fine. At this point I just wanted to hurry up and pay and remind myself to never go back there again. I will just now have to drive the 50 min round trip to the nail bar I was a regular at, even if it costs more & 5X the commute time.
If you’re use to going to an established that’s professional, pleasant, and high quality, then avoid this place at all COST!

The customer service is top notch, they are really friendly and polite. The salon is clean and I wasn’t rushed to pick out a color. They have a lot of shellac colors to choose from.
I got a mani and pedi. The water was nice and hot and she did a nice job of scrubbing the rough spots on my feet. Hot towels and stones included.
She was meticulous and offered to paint three coats of shellac on my hands. The first color I chose was old and wasn’t going on well so she had me choose a second color. When she started painting the second color she made sure I was satisfied.
I wish I would have found this place sooner, this is my new nail salon.

I came in after a long hard day on my feet at work, was feeling a little bummed and so decided to treat myself to a pedicure. I was seated quickly, my feet were put into a hot bath and a lady helped me adjust to the perfect temperature for me and I was already relaxed as I settled into the massage chair.
I was given plenty of attention, it wasn’t rushed and as I had worn my work shoes in, they let me sit with my toes in the dryer for a pretty long time so they wouldn’t be ruined by my socks!
Only thing was that the foot scraping probably could have been given more attention but that was quickly forgotten with the inclusion of a hot stone massage, even in the $ 25 basic pedi. Very pleased and would return if I didn’t move away!

My friend and I walked over from our hotel at 7:30 hoping to get pedicures and saw that they were closed. We were going to leave, but Kathy told us we could come in anyway and she and Van stayed late to take care of us!
We got the deluxe pedicures which included a paraffin dip, hot stone massage, and a mask. It was fabulous and I will definitely be coming here next time I’m in town.

Got my nails done here for the first time for my second time around. The first time I got a pedicure and it was pretty average. The lady who I believe is the owner is very sweet and kind! Unfortunately when I came in to get my fill and my normal sharp like pointy claws I was not satisfied at all. I mean I guess thts my fault for not going to my usual nail lady but whatev.
Anyways, I wasn’t satisfied with the shape at all. A couple nails were crooked and way too wide. I get the width of my nails pretty narrow and slim all the time, and trust me when I say I am very particular when it comes to my nails. I’ve spoken up to her a couple times but wasn’t okay that all she thought tht would fix the problem was to file down the nails even more and make them a lot more sharpe and pointy when the whole time I was asking about the narrowness of the nail.
Like I said, I guess thts what I get for not going to my usual nail lady! So yeah never again here.