Desert Sun

I have always tanned at Seattle Sun Tan, but Desert Sun is closer to my apartment downtown. I went in today to sign up for a membership & was pleasantly surprised by the pricing. At SST, they charge you a monthly membership fee, & then you have to buy a package on top of that. However, at Desert Sun, if you pay the monthly membership fee, you get unlimited tanning in any of the beds. Sweet! That’s how it should be, in my opinion. SST’s membership fee was $ 25 monthly & Desert Sun’s is $ 49, but you’re definitely getting a better deal, especially if you plan on tanning a lot.
Location wise — it’s pretty small & seemed very clean. I saw someone that gave them one star because they didn’t know they had to close the window in their room? LOL it’s called common sense. So just know that yes, you have to close the window shade so that people don’t see you naked. I’m docking one star because they only have 3 levels of beds & SST has 5.

My experiance was ok, it wasnt as clean as other salons ive been to, the versa had foot prints from the last personand it looked like it hadent been cleaned well. I usually spray clear and the employee put me in a bronze, i just felt like she didnt care very much.

My tanning experience was great!
The blond girl who helped me was very friendly and helpful. I used the Versa Pro. For some reason it didn’t seem to actually come on (just seemed like the pre-​moisturizer without the color came out) so I went home without a tan line at all. I called up again speaking to the same assistance and she offered for me to do it again for free (the second time worked perfectly)
I’ve used Versa Pros many times before and they all turn out perfect! (sometimes the machines and temperamental but that’s the manufacturers problem)
Also, the pro was extremely cheap! $ 35 (instead of $ 89 that I’d been paying in LA to use the same machine)

Not a good experience here at all! Place did seem a little sketchy cleanliness wise. I was put in a room with a HUGE window (with curtains that nobody could figure out how to close). and then to top it off once we did get it to work, the bed started beeping midway through my session! ! Other locations are WAY better!

Really love this place price was verry cheap!!! I would pay 150 $ for 5 sessions at a high pressure bed in California here it was about half the price for unlimited tans!!! YAY ME!!!

Even though this location is a bit out of the way for myself i choose to tan here. It’s always clean and they always change their bulbs. Rose is an shining example of amazing customer service and I will continue to come back because of that! Thanks guys!

Such a helpful staff. I came in this morning and was given a full tour of the very nice, very clean salon and was explained the difference of each level bed. I received huge attitude from the Queen Anne location when I came in last week and feel much more comfortable with Belltown. The bed quality is top notch and the Versa spa works famously. I plan on continuing my business here for a long time.

Horrible tanning place. The girl behind the counter is very rude. Time to hire new people or just close the location altogether. Not very understanding at all. I would never come to any Desert Sun Tan after this experience. Management needs to look into the lack of customer service.

Says they close at 8, but the girl on Sunday nights always turns you away if it’s quarter til. Bad business since the bed only takes 12 minutes max… Very frustrating if you’re trying to kill yourself to make it.

The staff is friendly, the beds are clean, and it’s a huge salon. A super convenient walk from my office, I can tan mid-​day. Love!

I’ve been a customer of Desert Sun for years. As I have moved locations I’ve always been able to find another location close by.
The Belltown branch is great. Friendly staff, good packages, and they make recommendations for lotions etc based on your skin type and the results you want.
They also am even newer sunless spray booth which dries you after you get sprayed.

I have been 3 times now and love this place. Everyone is very nice that works the desk and has good recommendations on the correct bed for my skin type.

I absolutely love Desert Sun! The Belltown location is in a great area, and I always get in without having a long wait. The thing I love the most about this location, and company, is they keep things clean. I have noticed in other tanning salons that they are dirty and unorganized, but I have not noticed this issue with Desert Sun. I also love how they have a monthly unlimited tanning package. It is way cheaper if you plan on tanning a lot.

I’ve brought this up innumerable times with them with no result so here we go. Hands down the worst music selection of any tanning salon I have ever been to which makes for a very boring experience.

If only there was an option for 0 stars…
Let me start out by stating that I have been tanning with desert sun for over 7 years. I have never had a problem with any other employees at other desert sun locations. This Belltown location has major management/​employee and customer service issues.
My monthly tanning membership account had been frozen for a few months. A few weeks ago I went in to purchase a few sunless tans. While there, I noticed the menu on the counter mentioning unlimited monthly tanning levels and their pricing. I saw the medium level for $ 39.95 and told Colby Burke (the employee there that day) that I was interested in reactivating my membership for the medium level of monthly tanning.
Colby stated he would have to check with his manager (Jessica Cook). He took town my cell number and promised me she would call me when she was in next (on the next Tuesday) so that I could discuss what my options were. I never received a call or voice mail or anything from Jessica Cook.
Fast forward to last weekend as I am reviewing my bank transactions online. I noticed a $ 47.75 charge from desert sun charged on ¾/​2013.
Surprised that my account was charged without my consent or signature, I called the Belltown desert sun only to be ran around in circles by Colby and treated terribly. He looked up my account and did confirm I hadn’t tanned at all (obviously because I wasn’t aware I had even been charged for the tanning in the first place). He told me that I HAD to deal with a manager and that she isn’t in and he had no way of knowing when she would be working next and that she «comes and goes as she pleases». Feeling extremely frustrated after talking with Colby who is unprofessional and extremely rude I decided to call every couple of days in order to try to the get the charge reversed by the manager there.
Last night I called this location once again and Colby answered the phone. I asked if the manager was available, he said no but suggested he could pass the message along to her. I told Colby I had already talked with him about my issue. Then Colby in an extremely disrespectful and rude tone yelled, «Well the Queen Anne location did this, it wasn’t us and you’re all mad at us and it isn’t even our fault!!!» At this point I hung up the phone and called the Queen Anne location. I got a hold of the manager there right away. She took a look at my account and right away noticed that they illegally charged my account and took money from me without my signature. I am expecting a call back from the Queen Anne manager today and I now know that I have someone who is figuring out what to do to get my money back to me.
Overall, if you are wanting a pleasant experience do not use the Belltown location for any of your tanning needs! The management and even owner of this establishment has no consideration for their customers feelings or for what is right. They will try their best to give you the least service as possible and then when you have an issue they will literally yell at you and try make you feel as if you did something wrong instead of troubleshooting to solve the issue that they created. Over the past couple of years that I have tanned at this location off and on, I have never had a solid good experience. The majority of the staff here need to work on the way they treat customers and their attitudes.

Horrible service. Rude employees, (Colby) don’t think your better then paying customers, you work at a tanning salon, drop the ego. I wish I didn’t have more sessions left or I would never go back. And let’s be honest a bit pricey.
The best thing I would say to do is go to another Desert Sun, Queen Anne or Wallingford the service at those locations are 10x’s better then what you get here at the Belltown location. And one last thing let’s update your machines, Mystic Tans that streak are way out of date!
Only reason why there getting a star is because they had a working bathroom, period. Mahalo.

Absolutely love this desert sun! I’ve been to many other desert suns and have had a variation of experiences but this one is by far the best. The girls here are very nice and welcoming. There was a little misunderstanding with my account form a previous salon when I went into this location, but the sales associate was very nice and actually took the time to listen to what I had say. Long story short, the problem was fixed and I was very pleased with the outcome. These girls are very helpful and I would highly recommend this location to anyone! Clean store, great bulbs, not to mention freaking love the spray tan!, as well as an awesome variety of lotions. I now have a new home store location and I am very excited about it. :)
Another good thing that I’ve noticed about this location is that the owners stop by regularly. It’s a nice change to see business owners who make their business a priority these days. :)

Woooahhh woah woah.
I might have just had one of the most embarrassing moments in my life.
So, I happen to be in Belltown walking towards home and I see the Desert Sun Tanning sign. Normally I go to the one on upper Queen Anne and love that place.
I thought oh hey, I have some tans I need to use up from my last trip to Hawaii.
So I walk in and ask the gal at the front desk if this salon is affiliated with the one on Queen Anne. She says no but lets me know I could use my pre-​purchased tans here though. I had one left for the best bed so I asked for that one. Now here’s where it gets interesting. I went into the room and noticed a wall of windows. I was
a little confused by it but thought it’s gotta be a one way mirror kind of thing. I didn’t notice a shade or any sign that said «Hey you, people can see you outside».
I walked out of my room to grab a towel and made eye contact with the gal at the front desk hoping she might see a bit of confusion in my eyes but she didn’t.
I certainly didn’t want to seem like an idiot and ask «hey can people see me through the window?» I even chuckled to myself thinking she must hear that all of the time. I got completely undressed head to toe and hopped into the bed for my tan. My eyes are closed and I am bare ass naked in a bed that does not close up like a traditional tanning bed because it has that much powweeeer.
Fast forward to getting out of the bed… my body is positioned facing the window to collect my clothes that were on the chair. I start to dress as people walk by and then it happens. Just as I button my pants and look up at the one way mirror there is an old man staring at me! We made eye contact and he looked just as shocked and embarrassed as I did! It was like we both were thinking in a split second, «this is really happening». I immediately turned beet red and automatically have a panic attack realizing what just took place. EVERYONE in the huge apartment building and businesses across the street as well as those walking by could see me in my birthday suit.
WHYYYY??? Why would you not tell me the glass is just regular glass?
Especially when you knew I’d never been to this salon before?
Why wasn’t there a huge sign in the room to tell me I needed to somehow close the flipping shade I wasn’t seeing?
After regaining my composure in the restroom I returned and the gal at the front desk was on the phone with what sounded to be another unhappy customer asking for a manager. I just walked out; it was humiliating and wrong-​wrong-​wrong. And the idea of waiting for this gal to get off the phone so I could be even more humiliated? Forget that!
I took a moment to look into the room from the window outside just to make sure I wasn’t crazy. Yep! I just got buck naked for all of Belltown to see.

Desert Sun — pricey, deceitful billing practices, and poor customer service. I have been cheated.
First of all, they make it a huge pain in the ass to end your contract. To end your membership with Desert Sun you have to go to the one that you originally signed up at in-​person, which if you have moved from the Eastside to the city, it makes it a real pain to get out of the contract. And, I loved it when they suggested that I could pay only 5 or so dollars to put my contract on hold. Umm… no thanks.
Secondly, they charge for those little eye stickers if you forgot to bring your own eye wear. Considering how expensive this place is, those should be free.
The biggest red flag I noticed was when I went into the store and the girl at the front desk «accidentally» told me that I had several mystic tans on my package. She immediately corrected herself by saying, «Whoops, I wasn’t supposed to tell you about those.» Ummm… you weren’t supposed to tell me what I paid for?! Ridiculous!
Here’s to hoping an honest tanning salon would open in Belltown and I would gladly sign up.

I really like this salon so far mainly because of the location. It’s easily accessible and you honestly can’t beat the good specials they have. I was able to print off a coupon to have unlimited tanning for $ 18.88/month… How can you beat that?
The beds are decent and it seems like they have pretty good ones you can upgrade to. The staff has been really friendly so far too. The girl who helped me open an account was really nice and didn’t even ask for the coupon I said I had printed off. Overall, I haven’t really seen any other tanning places around, so you really can’t beat this one.